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4.1 out of 5

"This hotel was absolutely beautiful! Do not let the bad reviews scare you away. One thing I noticed was the people who had a bad experienced seemed to ... " More

By a verified traveler on Thu 30 Aug 2018

Hotel Description

4.5-star beachfront resort near Cable Beach

Beachside getaway

You'll find Cable Beach and Saunders Beach within 3 miles (5 km) of this resort. Junkanoo Beach and Nassau Botanical Gardens are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features a casino, a full-service spa, and 10 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Free WiFi, flat-screen TVs

The 1800 guestrooms feature thoughtful touches like bathrobes and slippers, as well as free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$250 per night

Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms, Ocean View (Residence)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Villa, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms (Residence, Fountain View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Hyatt Baha Mar ratings based on 48 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Baha Mar

Everyone (38) Couples (3) Family (5)
5 out of 5
Everything from the second we arrived was absolutely A++++!!!!! We even stayed two extra days because it was so amazing!! The only thing is the food is very expensive but it was DELICIOUS!!!! Can’t wait to go back!!!!

Posted by , from Bel Air, MD on Apr 20, 2019

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Comment from Hotel Management

Apr 21, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

1 out of 5
We were very much looking forward to a relaxing getaway.Infortunately the hotel was extremely overcrowded and we were unable to dine in the hotel most of our nights. Dinners for 2 cost a minimum of $300 for the nights we dined in the hotel. Not 5 star delicious either, just alright.The pools at the Hyatt were so overcrowded we had difficulty finding 2 chairs together at the pool. You would have to go very early to put something on a chair to save it- no padding either, just basic lounge chairs . The cabanas cost $500 a day which is absurd to get some shade. The hotel is so big you had to walk miles to get from place to place.The casino was smoke filled with cigarettes and cigars and you had to walk through it to get to the pool or dining .To ad to my review 5 elevators were down on the West wing for several days so there were lines to get to go up or down to get on the 2 working. The Bahamar Hyatt was a disappointment and very overrated . We rented a car and left the resort for the end of our trip. It was a ripoff and not well run. Terri and Pete

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 16, 2019 by Grand Hyatt Baha Mar

Thank you for sharing your recent experience at Grand Hyatt Baha Mar. We will work to mitigate the issues causing your concerns. Thanks for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar.

3 out of 5
We loved the pools and the grounds of the resort. Food was not good. We only liked one of the restaurants we went to, which was Stix. All the other ones we tried were not good food and pricey for the amount of food as well. We brought our one yr old daughter. We had fun in the pools but rooms were not family friendly and there weren't many family restrooms. This is more of a friends/couple kind of resort, or for children 5 or older.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 7, 2019 by Grand Hyatt Baha Mar

Thank you for your rating of our resort. We appreciate your feedback and we are disappointed some areas of your visit were not to our standard. We thank you again for sharing your experience and hope we can welcome you back in the future.

5 out of 5
Everything was amazing. At night with all the lights looks straight out of a movie. Amazing place.

Posted by , from league city, us on Apr 2, 2019

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Comment from Hotel Management

Apr 2, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

2 out of 5
This property was overcrowded and the service was terrible. Our initial room that we were placed in was not clean and they had to move our rooms. The spa was very expensive and with that there should have been many more amenities with it. It only had a small sauna and steam room, there should have been hot tubs, etc. The fitness room was small and completely overcrowded. They ran out of towels and I had to go to the spa to obtain a gigantic towel. For a luxury hotel, it was not luxurious at all.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Grand Hyatt Baha Mar

Thank you for your rating of our resort. We appreciate your feedback and we are disappointed some areas of your visit were not to our standard. We look forward to having an opportunity to earn back your trust and business.

4 out of 5
They need to have different levels and price ranges of restraunts. Also some nice open air restraunts/bars that stay open later than 5:00 out near the ocean and pools. Also pools need to be lit up and available for later swimming. We have stayed there 2x

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 10, 2019 by Grand Hyatt Baha Mar

Thank you for your favorable rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

2 out of 5
Very nice place Lots of food choices and pools Large casino Service for drinks in the casino is very slow and unreliable Prices are extremely expensive-can take a cab for $22 each way to downtown area or fish fry and still save a significant amount on meals The buffet is awful - overpriced and cold food

Posted by on Mar 6, 2019

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Comment from Hotel Management

Mar 6, 2019 by Grand Hyatt Baha Mar

Thank you for sharing your recent experience at Grand Hyatt Baha Mar. It is disappointing that your experience was not to our standard. Thank you for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar.

4 out of 5
No sheets between the bottom and the duvet. They re-made the bed. Gave us extra towels, water bottles, coffee k-cups and cleaned the bathroom floor that was a little hairy from the previous occupants.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Feb 28, 2019 by Grand Hyaty Baha Mar

Thank you for taking the time to review our resort. We apologize your experience was not to Grand Hyatt standards, thanks for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar!

2 out of 5
gorgeous new property but limited services. Geared toward casino guests. Couldn't get dinner reservations on property unless after 9 pm.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Mar 31, 2019 by Grand Hyatt Baha Mar

Thank you for taking the time to review our resort. We apologize your experience was not to Grand Hyatt standards. Your feedback is important to us and allows us to continue to improve. We look forward to having an opportunity to earn back your trust and business.

5 out of 5
Fabulous new property. Enjoyed our stay. Rooms and facility is well maintained. Easy access to local jitney to downtown as well. Casino if you want to gamble.

Posted by on Feb 14, 2019

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Comment from Hotel Management

Feb 26, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Hyatt Baha Mar you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a garden. For a fee, parking is available. This 4.5-star Nassau resort is smoke free.

  • 1800 guestrooms or units
  • 28 levels
  • 10 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Swim-up bar
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 6
  • Free WiFi
  • Outdoor tennis courts - 9
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (10 km / 6.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Baha Mar offers 1800 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Regatta Buffet - This restaurant specializes in seafood and serves breakfast and dinner. Reservations are required. Open daily.

Stix - This restaurant specializes in Pan-Asian cuisine and serves lunch, dinner, and light fare. Open daily.

Shuang Ba - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.

Palms Cafe - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Drift - This family restaurant is located on the beach and specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Tennis on site
  • Kayaking on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, ESPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per week

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 20.63 per accommodation, per night
  • Resort fee: USD 32.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • Internet access
  • In-room coffee
  • Concierge/valet service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s destination fee comprises a mandatory daily gratuity charge, payable on site. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32.00 per person (approximately)
  • Self parking fee: USD 10.00 per day
  • Valet parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Baha Mar Hotel Nassau
  • Grand Hyatt Baha Mar Nassau
  • Grand Hyatt Baha Mar Resort Nassau
  • Grand Hyatt Baha Mar Resort
  • Grand Hyatt At Baha Mar

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.