4.2 out of 5

"This was my 3rd stay at The Atlantis Reef and my last. The hotel itself and most staff are wonderful BUT there is too limited a selection of reasona ... " More

By a verified traveler on Sun 02 Sep 2018

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Hotel Description

4.5-star beachfront resort near Cabbage Beach

Beachfront retreat

At this Paradise Island resort, you'll be within half a mile (1 km) of Cabbage Beach and 6 miles (10 km) of Paradise Island Golf Club. Ocean Club Golf Course and Queen's Staircase are also within 6 miles (10 km).

Luxury amenities

This luxury resort features free water park access, a casino, and a full-service spa. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the lazy river, children's club, and children's pool.

Free WiFi, kitchens

The 497 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Balconies or patios, 24-hour room service, and DVD players are also available.

Studio Ocean

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Topaz Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Harbor Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Two Bedroom Ocean Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Studio Harbour

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Reef at Atlantis, Autograph Collection ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Reef at Atlantis, Autograph Collection

Everyone (11) Family (2)
5 out of 5
Everything was great! Pools are amazing, food a little expensive but is good . Cocktails/drinks are very very expensive . Definently I am coming back! Because everything is great in the Bahamas

Posted by , from Fort lauderdale on Apr 21, 2019

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5 out of 5
Very well kept with plenty of comfort in the room. Liked having drive and stove option.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 30, 2019 by The Reef at Atlantis Management Team

Dear Travelocity Guest, Thank you for staying at The Reef and we are glad you enjoyed your vacation! Thank you for your feedback and we hope to see you back in Paradise soon. - The Reef at Atlantis Management Team

4 out of 5

Posted by on Dec 27, 2018

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Comment from Hotel Management

Dec 27, 2018 by Atlantis Management Team

Hi Travelocity Guest, Thank you for staying at The Reef. We are happy to hear you enjoyed your stay! We appreciate your feedback and can't wait to welcome you back to Paradise again soon. - Atlantis Management Team

2 out of 5
Very nice looking hotel. They were doing construction on our floor for days and days. They place was left an absolute mess day and night. They lined couches all through the hallway and another 8 couches outside the elevator so to access the elevator u needed to climb over couches to get on. After speaking to the staff they said they could do nothing. My fiancée got hurt trying to climb over the couches which they refused to move. Thery hired a company to remodel our floor. They left scraped drywall all over the hallway and drywall dust everywhere. It was absolutely disgusting. And to top off the experience one of the construction workers actually ENTERED OUR ROOM WHILE WE WERE IN BED!!! Our do not disturb light was on and they walked in. Absolutely awful experience.

Posted by , from Mass on Nov 18, 2018

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Comment from Hotel Management

Nov 19, 2018 by Atlantis Management Team

Dear Will, Thank you for spending your vacation at The Reef. We are disappointed to hear about your overall experience. We want each guest to have an amazing stay and will take your feedback into review. - Atlantis Management Team

5 out of 5
Very good location with access to all the pools on the Atlantis resort. The staff was very friendly and helpful. The hotel and surrounding areas was well kept. The was a 24/7 shuttle to the other properties on the resort. Enjoyed my stay there.

Posted by on Oct 19, 2018

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Comment from Hotel Management

Oct 22, 2018 by Atlantis Management Team

Hi Travelocity Guest, We are so happy to hear that your stay at The Reef was great and that you enjoyed the warm Bahamian hospitality and our beautiful surrounding and amazing amenities! We can't wait to welcome you back to Paradise soon. - Atlantis Management Team

4 out of 5
The hotel was very nice. The people were friendly and helpful. Would definitely go back.

Posted by , from Florida on Oct 3, 2018

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Comment from Hotel Management

Oct 3, 2018 by The Reef at Atlantis Management Team

Dear Iraida, Thank you for staying at The Reef and we are glad you enjoyed your vacation and the warm Bahamian hospitality! Thank you for your feedback and we hope to see you back in Paradise soon. - The Reef at Atlantis Management Team

4 out of 5

Atlantis Reef nice but!

Pros: Staff is friendly overall and tries to accommodate your needs. Hotel is clean and attractive.
Cons: Bottle of water/per person per day was an issue. We had to keep calling the front desk as the maid only left it one out of five days.
Location: We stayed on the premises of Atlantis and used their free shuttle service to the other hotels and restaurants.
This was my 3rd stay at The Atlantis Reef and my last. The hotel itself and most staff are wonderful BUT there is too limited a selection of reasonably priced restaurants with the closing of some of the less expensive ones 2 or 3 days per week. The Atlantis has gotten extremely expensive since my last visit in 2014. The vac and local tax on food and everything else now totals 27%. Add that onto a hamburger and drink at the beach and lunch for one is 427. $27.

Posted by on Sep 2, 2018

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Comment from Hotel Management

Sep 4, 2018 by Atlantis Management

Thank you for staying at The Reef. We are disappointed to hear about your overall dining experience. We want each guest to have an amazing experience and will take your feedback into review. - Atlantis Management Team

2 out of 5
The room was great but unfortunately that's all that was great I'm very disappointed in the price gouging going on at that Resort $6.75 for a bottle of water is a little extreme the excursions were sub par at best way over priced my regulator shut off to my air helmet while scuba diving on the excursion walking with the sharks and the instructor tried covering up for there negligence by saying it did not shut off and I just thought that it did come on I think I know when the air goes completely silent there's no air in the helmet and my helmet starts filling with water while I'm 20 Feet Under we all got pedicures I was lucky enough to get a decent technician my wife and daughter not so lucky my wife's cutucals are still bleeding days later and her polish chipped off in less than 12hrs 90% of the staff was very rude and uninformative and just seemed like you were bothering them to ask a question my family of 3 spent over 17k on a 7 day vacation my opinion of that resort and workers are they are all hustlers and scammers trying to get as much of your money as possible I would never return and recommend no one else wastes there money BUYER BEWARE!!!!!!!!

Posted by on Aug 19, 2018

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Comment from Hotel Management

Aug 21, 2018 by - Atlantis Management Team

Dear Guest, Thank you for spending your vacation at The Reef. We are disappointed to hear about your overall experience. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - Atlantis Management Team

5 out of 5

Beautiful hotel

Wonderful place to stay! Only recommendation is food a little more affordable. Two for dinner and a four year old the buffet was 140-180. The food was delicious and the spread was amazing but maybe kids under 5 eat for half the price. They only thing my son ate was a slice of pizza and some pasta not worth that price. So if you go, stop at a grocery store on the way to the hotel and get a room with a kitchenette. But other then that they staff the hotel and the island is so worth the overcharged food, we will just be prepared next time. No regrets!

Posted by , from wapp new york on Jan 23, 2018

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Comment from Hotel Management

Jan 24, 2018 by The Reef at Atlantis Management Team

Dear Debby, Thank you for staying at The Reef and we are glad you enjoyed your vacation! Thank you for your feedback and we hope to see you back in Paradise soon. - The Reef at Atlantis Management Team

5 out of 5
One of our best experiences. Hotel and staff were wonderful. We had the best room. Didn’t quite expect with what we paid. Definitely will come back again.

Posted by , from carlsbad, california on Jan 9, 2018

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Comment from Hotel Management

Jan 9, 2018 by The Reef Atlantis Management Team

Dear Tania, Thank you for staying at The Reef at Atlantis and we are so happy to hear that you had a wonderful stay with us. Thank you for your feedback and we hope to see you back in Paradise soon. - The Reef at Atlantis Management Team

About the The Reef at Atlantis, Autograph Collection

Location Paradise Beach Drive, Paradise Island, New Providence

Property Features

The Reef at Atlantis, Autograph Collection offers its guests a full-service spa, a complimentary water park, and a marina. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A casino, an outdoor pool, and a children's pool are also featured at the luxury The Reef at Atlantis, Autograph Collection. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Paradise Island resort.

  • 497 guestrooms or units
  • 21 levels
  • Casino
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 6
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (21.7 km / 13.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Reef at Atlantis, Autograph Collection offers 497 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star resort have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Reef at Atlantis, Autograph Collection has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Entertainment

The Atlantis Resort offers a wealth of adventure and entertainment. Highlights include:

The Aquaventure waterscape, a nonstop water experience featuring a river ride with high-intensity rapids and wave surges, four exhilarating water slides, and two freshwater pools.

The Marine Habitat, considered the largest of its kind in the world. Eleven lagoons display more than 200 species. Underground tunnels and grottos provide face-to-face views of sea creatures from around the world.

Dolphin Cay, where guests can swim with and learn about dolphins in a state-of-the art habitat. Dolphin residents include 16 displaced by Hurricane Katrina.

The Dig, an archaeological-style maze of underground passageways woven into a marine habitat, with underwater vistas of the ruins of a “lost city.”

The Atlantis Casino, with 1,000 slot machines and more than 100 gaming tables. Open 24 hours.

Atlantis Live, the place to see top-name performers. Recent headliners have included Joss Stone and Maroon 5.

Atlantis Theatre, showing Hollywood hits.

Jokers Wild Comedy Club, showcasing some of TV's funniest comics.

Marina Village, with shopping, dining, and entertainment in a marketplace setting.

A wide variety of trendsetting nightclubs.

Nearby Activities

Outdoor tennis courts, a marina, and a complimentary water park with a lazy river and waterslides are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Surfing/boogie boarding nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Mandara Spa Atlantis. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

  • Sauna in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per day

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 50 per person (approximately)
  • Valet parking fee: USD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Reef
  • Reef Atlantis
  • Reef Atlantis Condo Paradise Island
  • Reef Atlantis Paradise Island
  • Reef Atlantis Autograph Collection Condo Paradise Island
  • Reef Atlantis Autograph Collection Condo
  • Reef Atlantis Autograph Collection Resort Paradise Island
  • Reef Atlantis Autograph Collection Paradise Island
  • Reef Atlantis Autograph Collection
  • The Reef Atlantis Autograph Collection
  • The Reef at Atlantis Autograph Collection
  • Reef Atlantis Autograph Colle

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.