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4.3 out of 5

"Property because of busy use could be kept up a little better. Otherwise, it was a fine stay for the location. " More

By a verified traveler on Fri 16 Jul 2021

Hotel Description

Hotel near Gruene Hall in New Braunfels

In New Braunfels

You'll find Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort within 3 miles (5 km) of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 62 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$98* Per night/room Aug 17 - Aug 18

Suite Two Queen Beds Non Smoking Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites - New Braunfels ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites - New Braunfels

Everyone (3) Family (3)
5 out of 5
Property because of busy use could be kept up a little better. Otherwise, it was a fine stay for the location.

Posted by on Jul 16, 2021

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5 out of 5
Nice clean hotel area was perfect a lot of places near by

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 15, 2019 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
It was a nice place to stay and easy to get to all the places we wanted to see.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 30, 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4 out of 5
Overall the room was very nice and comfortable for our family. The only small issues was that the bathroom door would not lock(it was broken), the toilet paper holder had a metal cover and was really sharp so had to be careful not to hit it and the plugs weren't too sturdy but those were minor things. We really liked the room.

Posted by , from Ft Worth, Texas on Aug 12, 2018

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Comment from Hotel Management

Aug 21, 2018 by yp

thank you for staying with us and your concern will be addressed.

5 out of 5
Nice hotel and friendly staff. Convenient location to necessities.

Posted by on Jun 28, 2016

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5 out of 5

“Why stay elsewhere”

What a difference.We Stayed before . Now it's clean and everything is new.The front desk girl was polite and helpful. Really enjoyed my stay This makes the second time. we have stayed at this great hotel! Great location, great staff, and great service

Posted by , from Austin, TX on Aug 8, 2013

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5 out of 5

Very clean and friendly

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The room was very clean, comfortable and quiet. The lobbyand pool area was also very nice, clean and friendly. The location was great -- right off the highway and close to Schlitterbahn and restaurants. The staff was friendly and offered lots of good tips on the surrounding area. No complaints at all -- we will definitely […] stay here again.

Posted by , from Dallas, TX, USA on Oct 8, 2012

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2 out of 5

Two Star at best.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
I picked this hotel off your site because your site had it rated as a three star. It is clearly not. It is an older hotel that when it was new was probably a three star. It does not have an elevator, everthing is dated from the lobby to the rooms and uncomfortable beds and old tube tv's. The walls were paper thin. My Harley neighbors kept going to the parking lot and turning on their noisy bikes. I got maybe an hours worth of sleep. You need to change the rating on this hotel. It is no where close to three stars.

Posted by on Apr 3, 2012

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4 out of 5

Average, not impressed

Pros: Free breakfast
Of all the hotels I stayed at in the price range, this one was the most sparse. I did know from other traveler reviews to pay the extra $10 to be on the first floor and not have to lug my suitcases up the stairs (no elevator). But really? A premium to be on the 1st floor? Sparse is almost too high of a word to describe the room. It was just a little less than sparse, especially compared to the hotels I'd been staying at in this price range this entire summer. They are banking on the tourist-draw of New Braunfels and you could tell. Staff seemed friendly enough, again, nothing that left any kind of lasting impression. I would skip this hotel next time and maybe go for the Garden Inn. The beds weren't all that comfortable and the pull out couch bed *really* sunk down and didn't look comfortable at all.

Posted by , from Denver, CO on Feb 3, 2011

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About the Comfort Suites - New Braunfels

Location 1489 I 35 N, New Braunfels, TX 78130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites - New Braunfels offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 725 square feet (67 square meters). The business-friendly Comfort Suites - New Braunfels also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This New Braunfels hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 725 sq ft of conference space
  • 67 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: San Antonio International Airport (SAT) (46.1 km / 28.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Motel New Braunfels
  • Comfort Suites New Braunfels
  • New Braunfels Comfort Suites
  • Comfort Hotel New Braunfels
  • Comfort Suites New Braunfels Motel
  • Comfort Suites New Braunfels
  • Comfort Suites - New Braunfels Hotel
  • Comfort Suites - New Braunfels New Braunfels
  • Comfort Suites - New Braunfels Hotel New Braunfels

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.