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4.5 out of 5

"Friendly service. Clean facility. Very quiet. Perfect for the night we stayed. " More

By a verified traveler on Sat 28 Oct 2023

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Hotel Description

Hotel near Guadalupe River, connected to a shopping center in New Braunfels

City center stay

You'll find New Braunfels Conservation Society and Museum Of Texas Handmade Furniture within a 15-minute walk of this New Braunfels hotel. New Braunfels MarketPlace and Comal Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Apr 14 - Apr 15

Suite Two Queen Beds Non Smoking Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites - New Braunfels ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites - New Braunfels

Everyone (4) Couples (3) Family (3)
5 out of 5
Everything

Posted by on Dec 20, 2023

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5 out of 5
Friendly service. Clean facility. Very quiet. Perfect for the night we stayed.

Posted by on Oct 28, 2023

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3 out of 5
Room is very over priced for the quality of the hotel. They gouged us because we stayed during Wurstfest! I won’t stay here again!!

Posted by on Nov 5, 2022

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4 out of 5

Posted by on Jul 18, 2022

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5 out of 5
The staff was very friendly and attentive.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 12, 2022 by yogi

Thank you for taking the time to complete our survey. It is a great tool to improve our services. Also thank you for your kind words and in answer to your question, it depends on which type of room you stayed. We hope you will visit again soon.

5 out of 5
Property because of busy use could be kept up a little better. Otherwise, it was a fine stay for the location.

Posted by on Jul 16, 2021

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5 out of 5
Nice clean hotel area was perfect a lot of places near by

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 15, 2019 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
It was a nice place to stay and easy to get to all the places we wanted to see.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 30, 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4 out of 5
Overall the room was very nice and comfortable for our family. The only small issues was that the bathroom door would not lock(it was broken), the toilet paper holder had a metal cover and was really sharp so had to be careful not to hit it and the plugs weren't too sturdy but those were minor things. We really liked the room.

Posted by , from Ft Worth, Texas on Aug 12, 2018

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Comment from Hotel Management

Aug 21, 2018 by yp

thank you for staying with us and your concern will be addressed.

About the Comfort Suites - New Braunfels

Location 1489 I 35 N, New Braunfels, TX 78130

Property Features

Comfort Suites - New Braunfels offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 721 square feet (67 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites - New Braunfels. Free self parking is available. This New Braunfels hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 721 sq ft of conference space
  • 67 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Motel New Braunfels
  • Comfort Suites New Braunfels
  • New Braunfels Comfort Suites
  • Comfort Hotel New Braunfels
  • Comfort Suites New Braunfels Motel
  • Comfort Suites New Braunfels
  • Comfort Suites - New Braunfels Hotel
  • Comfort Suites - New Braunfels New Braunfels
  • Comfort Suites - New Braunfels Hotel New Braunfels

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.