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Hotel Description

Enjoy 6 restaurants at this 3.5-star New Cumberland resort

In New Cumberland

Within 6 miles (10 km) of this resort, you'll find Lou Holtz Upper Ohio Valley Hall of Fame and Museum of Ceramics. Also within 9 miles (15 km) are Tomlinson Run State Park and The Hall China Company.

Casino, outdoor pool

This resort features a casino, a full-service spa, and 6 restaurants. Enjoy the outdoor pool and perks like free self parking and free WiFi. Relax with a drink at the bar/lounge and enjoy the indoor pool.

Free WiFi, cable TV

The 354 guestrooms have TVs with cable channels and offer free WiFi and room service. Safes and free toiletries are also available.

Hotel, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$69* Per night/room Jan 20 - Jan 21

Hotel, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lodge, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lodge, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mountaineer Casino-Racetrack-Resort ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mountaineer Casino-Racetrack-Resort

Everyone (12) Couples (5) Family (2)
4 out of 5
The best. Will stay again. We had so much fun. Was with our grown children.

Posted by on Jan 19, 2020

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4 out of 5
We saw several jackpots hit in the 24 hours that we were there. More than any other casino I have been to recently. $1200 , $1600, $5,000 and even a $10,000 jackpot,

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Room key did not work, We walked quite a way with all of our luggage only to find we had to walk back to the front desk to get another key. The original one did not work. Room and dust bunnies on the ceiling, the window in the room was filthy and the phone did not work. Also, we ordered room service for breakfast in the morning. It was $80. which was not a problem, but the coffee was cold, they forgot the cream and sugar, they forgot the toast and the food was cold. Really a miserable experience. Really disappointing for a New Years Eve celebration. I would not stay there ever again. Also, bathroom in the casino was really dirty. Pee all over the toilet seat, pee on the floor. Just plain gross.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Irene

We will address this directly. Thanks for your feedback!

4 out of 5

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 7, 2019 by Irene

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Irene

Thanks for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 17, 2019 by Irene

Thanks for staying with us. We appreciate your feedback.

3 out of 5
Most of the staff was pleasant, however there is a policy for VIP customers that really is disrespectful to VISITING customers. My husband got in line to exchange his chips and the teller asked him to move aside to allow him to cash the VIP customers chips in before his. Very odd and a way to make a customer feel less then important. The shower had 2 opened soaps still in the shower, and had not been cleaned, tables were dusty and dirty. Bed sheets towels were great.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 20, 2019 by Irene

Thanks for taking the time to let us know, we will address the issues.

4 out of 5
We ourselves ran into no problems..Just the chambermaids could have been a lot nicer.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Irene

Thanks for taken the time to let us know and we will address the issue.

2 out of 5

Posted by on Jul 1, 2019

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4 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 19, 2019 by J.Shuler, Director of Hotel Operations

Thank you for taking the time to post and for the 4 stars! We appreciate the feedback and hope to see you again soon.

About the Mountaineer Casino-Racetrack-Resort

Location 1420 Mountaineer Circle, New Cumberland, WV 26047

Property Features

Mountaineer Casino-Racetrack-Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A casino, an outdoor pool, and a 24-hour fitness center are also featured at Mountaineer Casino-Racetrack-Resort. Free self parking is available.

  • 354 guestrooms or units
  • 6 levels
  • 2 buildings
  • 6 dining venues
  • Casino
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Gift shop
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Parkersburg, WV (PKB-Mid-Ohio Valley Regional) (220 km / 136.7 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Mountaineer Casino-Racetrack-Resort offers 354 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Riverfront Buffet - This buffet restaurant specializes in American cuisine and serves lunch and dinner.

La Bonne Vie - This steakhouse specializes in American cuisine and serves dinner only. Open select days.

Big Al's - This restaurant specializes in American cuisine. Open 24 hours. Open daily.

The Gatsby Dining Room - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Mountaineer. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 5 per day
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountaineer Casino-Racetrack-Resort Hotel New Cumberland
  • Mountaineer Casino-Racetrack-Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort
  • Mountaineer CasinoRacetrack C
  • Mountaineer Casino Racetrack
  • Mountaineer Casino-Racetrack-Resort Resort
  • Mountaineer Casino-Racetrack-Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort New Cumberland

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.