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Stonewall Resort

3.5-star property
940 Resort Drive, Roanoke, WV 1-855-201-7819

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3.4 out of 5
See all 7 Travelocity Reviews

"My boyfriend and I decided to head over to Roanoke for spring break. I'm not one to normally write reviews, but our stay was so amazing that I had to! ... " More

By a verified traveler on Wed 14 Mar 2018

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel with 3 restaurants

On boardwalk

Within a 5-minute walk of the hotel, you'll find Stonewall Jackson Lake and Stonewall Resort State Park. Mountaineer Military Museum and Museum of American Glass in West Virginia are within 12 miles (20 km).

18-hole golf course

This smoke-free hotel features a golf course, a full-service spa, and a marina. Bring the family and enjoy the mini golf, playground, and kid-friendly dining. Enjoy a meal in one of the 3 restaurants and perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 208 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include room service, down comforters, and free local calls.

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds, Accessible (Roll in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Stonewall Resort ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Stonewall Resort

Everyone (2)
5 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 2, 2019 by April

Thank you!

5 out of 5

the perfect getaway

Pros: The food, the staff, the accommodations
Location: Plenty of hiking trails, and beautiful car rides around the area.
My boyfriend and I decided to head over to Roanoke for spring break. I'm not one to normally write reviews, but our stay was so amazing that I had to! The setting is absolutely breath-taking, and the views are incredible. Even though we came during the "off" season and didn't get to enjoy the lake or the golf course, there was still plenty to do! They have a few hiking paths that we took advantage of, and the trails were all in perfect condition. The heated outdoor/indoor pools and the hot tubs were a great way to end a day of hiking. Our favorite part? The food! Everything we tried was delicious, and the wait staff was so friendly. All of the staff at Stonewall made us feel so welcome, and always had a smile on their faces. We were already planning our next visit before we checked out. Thank you so much for an incredible vacation!

Posted by on Mar 14, 2018

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Comment from Hotel Management

Apr 3, 2018 by April

So glad you enjoyed your stay. Thank you for sharing your experience with us. We look forward to seeing you again soon! :)

4 out of 5

Love the place.

Pros: Free Internet
Cons: Nothing close
We loved staying at the Stonewall Resort. The Christmas decorations were beautiful and plentiful. The only thing I can complain about is the Roanoke Recreation Center. It is a beautiful building but the games and activities were missing pieces or not working. This is a wonderful resort and they need to bring the recreation center up to the standards of the rest of the resort.

Posted by , from OH on Nov 29, 2011

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3 out of 5

The Good and the Bad

Pros: Free Internet
The Good ~ Mountains of WV with an amazing lake. Weather was cooler than the 99 degrees we left in Richmond VA. Golf Club House - amazing. The rooms were very nice and clean. The Bad - the entire play is ran by teen agers...very nice teenagers. They were not able to handle problems or crowds...not there fault they are after all teenagers. Free resort boat rides - we departed 35 minutes late. At first we thought it was because it was raining - but was told after we got underway they had held the boat for a lady to go back to her room for a "BEER RUN" for her group. 16 year old running the boat confirmed. Evening Hostees at Stillwater - we were told we told they were booked up...there were 5 tables in use (there is about 40 tables total). We waited 30 minutes outside by the firepit - which you can see into Stillwater. Only 4 table were seated after we waited our 30 mins we went back and she sat us back by the waitress station and buffet- a waitress came by and asked us we were would like to sit next to the window over looking the lake...we did. Can't count the number of people she turned away - there over an hour and it never filled up. We stayed there 3 nights - each night the same dance by the same stressed out teenage hostess. Rental Boats - Seats are all ripped up as are the canapy over the boats...nothing like the pictures on the website. This could be an EXCELLENT resort if they invested a little money and hired staff older than 20 years old.

Posted by on Aug 12, 2011

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4 out of 5

Beautiful setting, food was also good.

Pros: Close restaurants, Quiet
Enjoyed my stay and would return. The golf course is a little pricey for weekday rates but a well kept course. Bring lots of balls if your drive tends to stray.

Posted by , from Maryland on Feb 3, 2011

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2 out of 5

Weekend getaway

Pros: Quiet
Cons: No free Internet
Really nothing special about this resort. Was overpriced for what was offered. Room was very ordinary. Staff was inattentive. When we arrived to our room, there were dirty dishes in front of our door. We asked the front desk twice to take care of it, but it took many hours before they finally did. Food was "OK". My wife had a terrible meal on the hill (mine was just OK) and we were forced to sit at a high-top table. Boats, bikes, and paddles were in beat-up condition. I would not return.

Posted by , from Ohio on Feb 3, 2011

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1 out of 5

Sold a Package they Could Not Fulfill

I made a reservation at Stonewall on a Saturday at 3:30 pm and bought the Romance package that included dinner at Stillwaters with your room. When we checked in at 5:00pm I was told that the first available reservation at Stillwaters was at 9:00pm but they could accomodate us at the golf club. The golf club price point is 20% lower than Stillwaters. When I asked to speak to a manager I explained that I had an 18 month old with us and bought the package less than 2 hours ago and I was told by him "I am not going to not serve other people just to serve you and we can fulfill what you purchased if you would just eat dinner at 9." He was the rudest service provider I have ever experienced. We checked out immediately and will never return.

Posted by on Mar 23, 2009

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About the Stonewall Resort

Location 940 Resort Drive, Roanoke, WV 26447-8469

All-inclusive Details

  • Gratuities not included
  • Fitness facilities included
  • Taxes not included

Property Features

Stonewall Resort offers its guests a full-service spa, a golf course, and a marina. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 64000 square feet (5946 square meters) and includes conference space. An outdoor pool, an indoor pool, and a spa tub are also featured at the family-friendly Stonewall Resort. Parking is available for a fee. This 3.5-star Roanoke hotel is smoke free.

  • 208 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 64000 sq ft of conference space
  • 5946 sq m of conference space
  • Built in 2018
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Pittsburgh Intl. Airport (PIT) (230.1 km / 143 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Stonewall Resort offers 208 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roanoke hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Stillwaters Restaurant - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lightburn's Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

TJ Muskies Lounge - This poolside bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Mountain biking on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Boat tours on site
  • Basketball on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Spa Services

Mtn. Laurel Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 1
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.00 and USD 30.00 for adults, USD 8.00 and USD 16.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.0 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stonewall Resort Roanoke
  • Stonewall Roanoke
  • Stonewall
  • Stonewall Hotel Roanoke
  • The Cottages of Stonewall Resort
  • Stonewall Resort Hotel
  • Stonewall Resort Roanoke
  • Stonewall Resort Hotel Roanoke

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.