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"The room needed a little upgrading. Could use a mini fridge included. " More

By a verified traveler on Tue 03 Mar 2020

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Hotel Description

3.5-star hotel perfect for exploring Wheeling

City center stay

Stay at this Wheeling hotel and you'll be within half a mile (1 km) of Ohio River and 2 miles (3 km) of Children's Museum of the Ohio Valley. Capitol Theater and Eckhart House are also within 2 miles (3 km).

Casino, dining

This hotel features a casino, a nightclub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, LED TVs

The 151 guestrooms offer free WiFi and free wired Internet, LED TVs with digital channels, and premium bedding. Hair dryers, ironing boards, and free toiletries are also available. Housekeeping is available once per stay.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Wheeling Island Hotel-Casino-Racetrack ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wheeling Island Hotel-Casino-Racetrack

Everyone (14) Couples (3) Family (1)
5 out of 5
no dining

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 6, 2021 by Sa

Thank you so much!

4 out of 5
The room needed a little upgrading. Could use a mini fridge included.

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by sa

Thanks so much! WE have them upon request.

5 out of 5
We had a girls get away. Our check in with Melissa was super. She was fun courteous and very helpful. Great time at Wheeling.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Sa

Hi! I’m so glad y’all had a great time! We will be sure to get this to Melissa! Thanks

5 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Sa

Thank you

3 out of 5
Took almost an hour standing in line just to check into the hotel .people there said that this was normal for the check in on a friday or Saturday .

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 21, 2019 by Sa

Thank you. We will work on getting faster so you can start having fun and winning big.

5 out of 5
We enjoyed everything. I must say your staff was absolutely wonderful.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 7, 2019 by Sa

Thank you so much! We hope you come back again, soon!

4 out of 5
The guy checking us in was about the slowest, most non-communicative human ever. He lacked so mich in customer service skills it was unreal

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 20, 2019 by Sa

He has been addressed.

4 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Sa

Thank you

2 out of 5
Booked a king room and was down graded to a double queen bed room instead. Disappointed that we did not get what we wanted when we booked

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 14, 2019 by Sa

Thank you for sharing. We will do better.

4 out of 5

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 13, 2019 by sa

Thank you!

About the Wheeling Island Hotel-Casino-Racetrack

Location 1 S Stone St, Wheeling, WV 26003

Renovations + Closures

The following facilities or services will be unavailable from February 1 2021 to November 30 2021 (dates subject to change):

  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Parking area

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A casino, a nightclub, and gift shops/newsstands are also featured at the business-friendly Wheeling Island Hotel-Casino-Racetrack. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Wheeling hotel.

  • 151 guestrooms or units
  • 4 conference rooms
  • Casino
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wheeling Island Hotel-Casino-Racetrack offers 151 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. LED televisions come with premium digital channels and pay movies. This Wheeling hotel provides complimentary wired and wireless Internet access. Housekeeping is provided once per stay.

  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 7:00 AM and 11:00 AM.

Wheeling Island Hotel-Casino-Racetrack has a restaurant on site.

The Food Court - This bistro specializes in Italian cuisine and serves lunch and dinner. Open select days.

Trackside Concessions - This restaurant specializes in American cuisine. Open select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Thursday - Sunday: 7:00 AM - 2:00 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Thursday - Sunday: 7:00 AM - 2:00 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 9 per person (approximately)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wheeling Island Hotel-Casino-Racetrack Hotel
  • Island Hotel-Casino-Racetrack Hotel
  • Wheeling Island Hotel-Casino-Racetrack
  • Island Hotel-Casino-Racetrack
  • Wheeling Casino Racetrack
  • Wheeling Island Hotel-Casino-Racetrack Hotel
  • Wheeling Island Hotel-Casino-Racetrack Wheeling
  • Wheeling Island Hotel-Casino-Racetrack Hotel Wheeling

You should know

  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.