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"Staff,Location near MSK excellent. was not told about discount in garage( we had already parked in a garage and need to go to MSK promptly) It was cl ... " More

By a verified traveler on Fri 17 Sep 2021

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Hotel Description

4-star boutique hotel near 5th Avenue

Central New York getaway

Within a 15-minute walk of this Upper East Side hotel, you'll find Memorial Sloan-Kettering Cancer Center and Hospital for Special Surgery. 5th Avenue and Central Park are also within 2 miles (3 km).

Business services

This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the business center. Limo/town car service, express check-out, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 197 guestrooms offer free WiFi and room service. Other amenities include premium bedding, free newspapers, and hair dryers. Housekeeping is available once per stay.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$179* Per night/room Jan 2 - Jan 3

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bentley Hotel ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bentley Hotel

Everyone (9) Couples (4) Family (10)
1 out of 5
will be calling hotel as soon as poss no coffee maker tv did not work phone in room did not work temperature in shower barely warm no soda, coffee or water machines in hotel had to go out for everything was told there was room service but was not able to do so because phone in room did not work

Posted by on Nov 29, 2021

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2 out of 5
The hotel was clean, but definitely not what we expected for 4 stars. Not only did our TV not work, but neither did the heat or the wifi. The staff kept bouncing us around from department to department, so we ended up using our computer for tv.

Posted by on Nov 1, 2021

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5 out of 5
WUNDERFUL

Posted by on Oct 15, 2021

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4 out of 5
Staff,Location near MSK excellent. was not told about discount in garage( we had already parked in a garage and need to go to MSK promptly) It was clean, black decor was strange , but. The air conditioner didn't work. We should not have been offered this rm.! we did receive a dictum... $15 as I remember.

Posted by on Sep 17, 2021

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5 out of 5
It was a good, clean, and friendly hote. Price was a bit higher thatn what other paid for but it was convenient

Posted by on Aug 22, 2021

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1 out of 5
Check in was ok and room was large BUT... Asked for coffee for room x3 and never got it, tried the coffee maker for decaf and it did not work and no response from staff (no phone in room at first), No one was wearing masks except the people who checked our bags, No hand sanitizer, no hot water in shower, no discussion about not coming in to clean room, no amenities except a bag of chips for our resort fee. Overall horrible experience

Posted by on Aug 22, 2021

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5 out of 5
Everyone was very friendly. The hotel is clean and the bed was very comfortable. It was a short walk from the Hospital for Special Surgery.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5
Love the Bentley and this was second stay here . Will be back for sure.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 19, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

4 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Terquoise B.

Thank you for your review! We are happy to see that you enjoyed your stay with us and hope to see you again soon!

Property Features

Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Bentley Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 21 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (3.3 km / 2 mi)
  • Metro station: Roosevelt Island Tramway Manhattan Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bentley Hotel offers 197 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Phone calls
  • In-room safe
  • Concierge service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bentley Hotel
  • Bentley Hotel New York
  • Bentley New York
  • Hotel Bentley
  • Bentley Hotel Nyc
  • Bentley New York City
  • Hotel Bentley New York
  • Bentley Hotel New York City
  • Bentley Hotel Hotel
  • Bentley Hotel New York
  • Bentley Hotel Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.