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4.1 out of 5

"Central location in Times Square so we could walk to so many places. " More

By a verified traveler on Mon 27 Apr 2020

Hotel Description

Family-friendly 4-star hotel near Walter Kerr Theatre

Central New York getaway

With a stay at this Midtown hotel, you'll be steps from Walter Kerr Theatre and Ambassador Theatre. Circle in the Square Theater and Duffy Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and airport shuttle. Enjoy the health club and perks like free WiFi.

Free WiFi, comfy beds

The 795 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include MP3 docks and room service.

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Times Square View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View (Times Square View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Times Square Manhattan ratings based on 75 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (42) Couples (7) Family (24)
5 out of 5
Central location in Times Square so we could walk to so many places.

Posted by on Apr 27, 2020

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5 out of 5
I loved everything about the property and our room. The only thing I would say was an inconvenience was that the escalator was out for repairs. The location of the hotel is right in the heart of time square. I can’t wait to visit New York again and will definitely stay here again.

Posted by , from Birmingham on Mar 10, 2020

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2 out of 5
The hotel itself was lovely. However, we were informed when we got there that there was a $37 per night fee for "resort amenities." We didn't even get water in our room and I'm still not sure what these amenities were supposed to cover? When I asked, the staff got very snippy and rude. I found the fee in the fine print of our Travelocity invoice. Not happy that it was hidden. I would've paid it with no fuss had I known, but I don't like being deceived.

Posted by on Mar 9, 2020

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5 out of 5
I love how clean the hotel is, room is beautiful, food is great, people are so nice!! Definitely will return in the future.

Posted by on Feb 26, 2020

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4 out of 5

Posted by on Feb 24, 2020

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4 out of 5
Location is great. Everything is clean and well appointed.

Posted by on Feb 20, 2020

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5 out of 5
Check in clerk awesome and friendly male w shirt blonde hair

Posted by , from Newton on Feb 17, 2020

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1 out of 5

Posted by on Feb 12, 2020

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5 out of 5
Comfortable,clean, spacious rooms. Comfortable beds. Friendly, helpful staff.

Posted by , from Gloucester, Va on Feb 12, 2020

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5 out of 5
The property was everything that was stated on website. It was great! And the location was excellent. The beds were comfortable. Would definitely stay again and would recommend. I wanted to try the breakfast bar but was a little pricey for me.

Posted by on Feb 10, 2020

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About the Crowne Plaza Times Square Manhattan

Location 1605 Broadway At 49th St, New York, NY 10019

Renovations + Closures

This property is closed from May 19 2020 to December 31 2020 (dates subject to change).

Property Features

Crowne Plaza Times Square Manhattan offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 12 meeting rooms available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crowne Plaza Times Square Manhattan. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 795 guestrooms or units
  • 46 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (17 km / 10.5 mi)
  • Train station: New York W 32nd St. Station (1.7 km / 1 mi)
  • Metro station: 49th St. Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Times Square Manhattan offers 795 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2016.

  • Pillowtop beds
  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Brasserie 1605 - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Late check-out requests are honored based upon availability and subject to additional fees.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 36.00 for adults and USD 18.00 for children (approximately)
  • Valet parking fee: USD 85 per day
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 30 per stay
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Times Square Manhattan
  • Crowne Plaza Times Square Manhattan
  • Times Square Manhattan Crowne Plaza
  • Crowne Plaza Hotel Manhattan
  • Crowne Plaza New York City
  • Crowne Plaza Times Square Manhattan Hotel New York City
  • Crowne Plaza Times Square Manhattan Hotel
  • Crowne Plaza Times Square Manhattan Hotel
  • Crowne Plaza Times Square Manhattan New York
  • Crowne Plaza Times Square Manhattan Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.