Central New York getaway
Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and Empire State Building. Also, Madison Square Garden is within half a mile (1 km) and Times Square is within 2 miles (3 km).
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, limo/town car service, and express check-in are also offered.
IPod docks, WiFi
Featuring conveniences like refrigerators and coffee/tea makers, the 236 guestrooms also offer iPod docks and flat-screen TVs with cable channels. Other amenities include WiFi, wired Internet, and room service.
Nov 26, 2019 by Eve, Sales Coordinator
We apologize for the bad experience you had during your stay. We are working hard to remedy these issues and all complaints have been brought up to the proper department.
Oct 22, 2019 by Eve, Sales Coordinator
Thank you for your review. Hope to see you again soon!
Sep 24, 2019 by Eve, Sales Coordinator
Aug 27, 2019 by Eve, Sales Coordinator
Nov 19, 2018 by KH
Thanks for staying with us. We appreciate your feedback!
This property is closed from June 5 2020 to October 11 2020 (dates subject to change).
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York City - Chelsea. Parking is available for a fee. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
DoubleTree by Hilton New York City - Chelsea offers 236 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
DoubleTree by Hilton New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.