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4.6 out of 5

"Staff SUPER friendly! including the cleaning and breakfast crews. Walking distance to Times Square, Penn Station and subways. If your walking this is ... " More

By a verified traveler on Tue 04 Jul 2023

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Hotel Description

3-star hotel near Madison Square Garden

Manhattan stay

At this Manhattan hotel, you'll be well placed to visit Madison Square Garden and 5th Avenue, both within a 5-minute walk. Empire State Building and Broadway are also within half a mile (1 km).

Free breakfast

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$142* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Madison Square Garden Area Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Madison Square Garden Area Hotel

Everyone (5) Couples (1) Family (2)
4 out of 5

Posted by on Jan 25, 2024

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Comment from Hotel Management

Jan 27, 2024 by The Hampton Inn Herald Square Team

Dear Naomi, Thank you for your recent stay at Hampton Inn Manhattan-Madison Square Garden Area and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon.With Thanks, The Hampton Inn Herald Square Team

2 out of 5
Room was incredibly small. The window leaked. And the room smelled musty. No dresser to unpack clothes. Housekeeping didn’t close the door and we returned to the room being unlocked.

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 27, 2023 by The Hampton Inn Herald Square Team

Dear Marianne Elizabeth, We appreciate the evaluation of your stay, and we want to apologize for not meeting your expectations while you were here. Your feedback will be used to help us improve our service to future guests. We hope you will choose us again as we would welcome the opportunity to regain your trust.With Thanks, The Hampton Inn Herald Square Team

5 out of 5

Posted by on Jul 26, 2023

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Comment from Hotel Management

Aug 16, 2023 by The Hampton Inn Herald Square Team

Dear Lawrence, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Hampton Inn Manhattan-Madison Square Garden Area look forward to your next visit.With Thanks, The Hampton Inn Herald Square Team

5 out of 5
Staff SUPER friendly! including the cleaning and breakfast crews. Walking distance to Times Square, Penn Station and subways. If your walking this is located in a great place with a grocery store Jacks across the street. Loved the storage option on our last day, we were able to see a lot more sights without luggage. Wish they had a fridge and microwave. However, the ice machine was nice. My family as a whole would Definitely recommend!

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 4, 2023 by Chana

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent, Good customer service

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jun 15, 2023 by General Manager

Dear Cristino, It was a pleasure to welcome you to Hampton Inn Manhattan-Madison Square Garden Area. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every visit. Thank you for choosing us, and we hope to see you again soon.With Thanks, The Hampton Inn Herald Square Team

5 out of 5
This is not a fancy hotel, but it's clean, safe and within walking distance of a lot of sights. The staff was super friendly and helpful from the front desk ladies to the kitchen staff. Great for families with free snacks and an actual breakfast, with eggs, meat and a do it yourself waffle bar which was a huge hit with my 8 year old! The room we got was on the small end and did not have a dresser, but did have a wardrobe style closet.

Posted by on Mar 29, 2023

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Comment from Hotel Management

Mar 31, 2023 by Hotel Management

Dear Cory Lynn, On behalf of all of us at Hampton Inn Manhattan-Madison Square Garden Area, thank you for the wonderful rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to New York, and we hope we will continue to be your hotel of choice whenever you return to the area.With Thanks, The Hampton Inn Herald Square Team

5 out of 5
The staff was super friendly and helpful. The property is located a block and a half from MSG(we went for a Billy Joel concert).

Posted by on Feb 16, 2023

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Comment from Hotel Management

Feb 16, 2023 by KH

Dear Ronald, thank you for the excellent rating; we are delighted that we exceeded your expectations! All of us at Hampton Inn Manhattan-Madison Square Garden Area look forward to your return. With Thanks, The Hampton Inn Team

5 out of 5
Staff was great. Friendly and courteous. Clean rooms. I would stay again.

Posted by on Dec 1, 2022

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Comment from Hotel Management

Dec 2, 2022 by KH

Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

5 out of 5
Las personas del front desk muy amables. La habitación muy limpia. El desayuno bueno.

Posted by , from San Ysidro on Jan 11, 2022

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Comment from Hotel Management

Jan 12, 2022 by Victoria D.

¡Gracias por estar con nosotros!

About the Hampton Inn Madison Square Garden Area Hotel

Location 116 W 31 Street, New York, NY 10001

Property Features

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn Madison Square Garden Area Hotel. For a fee, parking is available. This 3-star New York hotel is smoke free.

  • 136 guestrooms or units
  • 19 levels
  • Built in 2005
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Penn Station (0.4 km / 0.2 mi)
  • Metro station: 34 St. Station (Herald Square) (0.3 km / 0.2 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hampton Inn Madison Square Garden Area Hotel offers 136 accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Hampton Inn Madison Square Garden Area Hotel has a restaurant serving breakfast only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 70.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Madison Square Garden Area
  • Hampton Inn Madison Square Garden Area Hotel
  • Hampton Inn Madison Square Garden Area Hotel New York
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  • New York Hampton Inn Madison Square Garden Area Hotel Hotel
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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.