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"Early checkin, great location " More

By a verified traveler on Mon 20 Dec 2021

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Hotel Description

4-star hotel near The Oculus

Central New York getaway

With a stay at this Manhattan hotel, you'll be steps from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within half a mile (1 km).

Business services

A 24-hour gym is featured at this hotel, along with free WiFi in public areas and limo/town car service. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free Internet in public areas. Express check-out, a computer station, and dry cleaning are also on offer.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 569 guestrooms also offer MP3 docks and plasma TVs with cable channels. Other amenities include WiFi, first-run movies, and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$116* Per night/room Jan 28 - Jan 29

Junior King Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Millennium Hilton New York Downtown ratings based on 37 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Millennium Hilton New York Downtown

Everyone (14) Couples (9) Family (14)
5 out of 5
Early checkin, great location

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 21, 2021 by Customer Service

Ben, We're delighted to know you were pleased with your stay at Millennium Hilton New York Downtown! We're so glad that you trusted in us to keep you satisfied and comfortable throughout your time with us. We're glad you liked our accommodations and service! If there's anything else we can do to make your next stay even better, don't hesitate to let us know, Ben! We hope to see you again soon!

4 out of 5

Posted by , from Lower Lake on Oct 16, 2021

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1 out of 5

Posted by , from NEW ROCHELLE on Oct 9, 2021

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2 out of 5
Dated, and bathroom didn’t seem clean. Had an odor. Carpet was dated. Just an old hotel that needs updates!

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 21, 2021 by Customer Service

We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon. Jason Tresh General Manager

3 out of 5
The view was amazing hands down! Location was the best. But the fridge wasn't working and no room service or bar area was off limits and the pool was closed down. Air could have been a bit better as well. The location made up for it's lack of availability though

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 21, 2021 by Customer Service

We appreciate your feedback. We're glad you had a pleasant experience at our hotel. It is great that you enjoyed our views and prime location, however, we are disappointed to learn that our amenities and services did not meet your expectations. We'll make sure to share your concerns with the appropriate members of our team moving forward. We would love to host you again soon for a more positive experience! Jason Tresh General Manager

5 out of 5
There were no restrooms in the Hotel Lobby. There was no microwave or fridge in the rooms. It was an old hotel.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Customer Service

Thanks for the feedback. It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon. Jason Tresh General Manager

2 out of 5
The rooms are old, and need a deep cleaning. If you’re traveling with a group you won’t have any place to sit, talk and eat., they have no amenities available. I was attacked by a non hotel guest outside the hotel while trying to eat outside had we had some indoor seating it would’ve been avoided. Until they deep clean the rooms and open some amenities, I don’t recommend.

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 25, 2021 by Customer Service

We appreciate the feedback. We're disappointed to hear you were dissatisfied with your recent stay. We apologize for the issues regarding your accommodations. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves. Jason Tresh General Manager

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 4, 2021 by Customer Service

Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Millennium Hilton New York Downtown. Have a fantastic day! Jason Tresh General Manager

5 out of 5
The property is across the street from the twin towers memorial. You can walk to the pier - nice and quiet morning to enjoy your coffee. The hotel is convenient to the West Village, Little Italy and Chinatown.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Customer Service

Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Millennium Hilton New York Downtown. Have a fantastic day! Jason Tresh General Manager

1 out of 5
Don’t do it

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Customer Service

We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon. Jason Tresh General Manager

About the Millennium Hilton New York Downtown

Location 55 Church Street, New York, NY 10007

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Millennium Hilton New York Downtown. This 4-star New York hotel is smoke free.

  • 1 building
  • 569 guestrooms or units
  • 55 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1992
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: New York Christopher St. Station (3 km / 1.9 mi)
  • Metro station: Cortlandt St. Station (0.1 km / 0.1 mi)

Room Amenities

Millennium Hilton New York Downtown offers 569 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • Plasma television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.

Church and Dey - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per hour (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Nearby parking fee: USD 60 per day(1000 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Millenium
  • Millenium Hilton
  • Millenium Hilton Hotel
  • Millenium Hilton Hotel New York
  • Millenium Hilton New York
  • Millenium Hilton Hotel New York City
  • Millennium Hilton New York Downtown Hotel
  • Millennium Hilton Hotel
  • Millennium Hilton
  • Millennium Hilton York York
  • Millennium Hilton New York Downtown Hotel
  • Millennium Hilton New York Downtown New York
  • Millennium Hilton New York Downtown Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.