Central New York getaway
With a stay at this Manhattan hotel, you'll be steps from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within half a mile (1 km).
This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 569 guestrooms also offer MP3 docks and plasma TVs with cable channels. Other amenities include WiFi, first-run movies, and minibars.
Oct 27, 2020 by Customer Service
We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you. Jason Tresh General Manager
Oct 26, 2020 by Customer Service
We appreciate the feedback. We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves. Jason Tresh General Manager
Oct 19, 2020 by Customer Service
Thank you for taking the time to share your 4/5 review with us, Patrice. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback regarding our amenities to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day! Jason Tresh General Manager
Oct 5, 2020 by Customer Service
Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at Millennium Hilton New York Downtown. We look forward to hosting you again in the near future! Thank you again for sharing. Have a terrific day! Jason Tresh General Manager
Oct 2, 2020 by Customer Service
We appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Jason Tresh General Manager
Oct 2, 2020 by Customer Service
We appreciate you taking the time to share your feedback, Jay. We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon. Jason Tresh General Manager
Sep 22, 2020 by Customer Service
Thank you for this lovely rating! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Millennium Hilton New York Downtown. We'd like to share an even better experience with you soon. Have a nice day! Jason Tresh General Manager
Aug 28, 2020 by Customer Service
Gracias por compartir, TatianaHinojosa. Nos decepciona ver que su estadía con nosotros no cumplió con todas sus expectativas. Nos esforzamos por brindar a cada huésped una excelente experiencia. Háganos saber si hay algo que podamos hacer para adaptarse mejor a usted. Esperamos que vuelva pronto a visitarnos para una experiencia más positiva. Steve Foster Director of Front Office Operations
Jun 10, 2020 by Customer Service
We appreciate you taking the time to reach out to us, Steve. We're very concerned to read that your experience at our hotel was anything less than ideal. Could you please private message us with your reservation details from your stay including your full name, stay dates and your confirmation/reservation number so that we may look into this further? Thank you. Steve Foster Director of Front Office Operations
Feb 14, 2020 by Customer Service
Thanks for the 4/5 rating! We're thrilled you enjoyed your time at Millennium Hilton New York Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day! Boris Guerov General Manager
The following facilities or services will be unavailable from March 20 2020 to September 30 2020 (dates subject to change):
Millennium Hilton New York Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. The business-friendly Millennium Hilton New York Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
RV, bus, truck parking (surcharge)
Millennium Hilton New York Downtown offers 569 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Church and Dey - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.