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4.4 out of 5

"Modern and in the heart of Time Square everything and everyone there was nice and accommodating " More

By a verified traveler on Tue 11 Feb 2020

Hotel Description

Family-friendly 4-star hotel near Times Square

City center retreat

With a stay at this Midtown hotel, you'll be steps from Broadway Theatre and August Wilson Theater. Ed Sullivan Theater and Circle in the Square Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, iPod docks

The 480 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include refrigerators, room service, and flat-screen TVs with cable channels.

Standard Room, 1 King Bed, City View (Low)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, City View (Times Square View - High)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, City View (High)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View (Times Square View - High)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, City View (Times Square View - Low)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel New York Times Square ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel New York Times Square

Everyone (13) Couples (2) Family (1)
4 out of 5
Modern and in the heart of Time Square everything and everyone there was nice and accommodating

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 12, 2020 by Customer Service

Thank you for the great rating, Thomas! The team at Novotel New York Times Square Hotel are always working very hard to provide a high-quality experience for all of our guests. It's nice to hear that you had a great stay with us, and appreciated our convenient location and helpful staff. We hope you plan on staying with us again soon! We'd love to share an even better experience with you. Thanks again and have a great day!

4 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 10, 2019 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!

5 out of 5

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Customer Service

Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a nice stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit!

5 out of 5
Great hotel, amazing staff, perfect location. Great value for your money

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Customer Service

Thank you for the perfect rating! It's great that you enjoyed your time with us so much! We look forward to hosting you again soon for another perfect experience! Have a nice day!

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by Customer Service

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience with us! We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

5 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Customer Service

Thank you for sharing your perfect rating with us! It's wonderful to see how much you appreciated your time with us! We want everyone to feel right at home at Novotel New York Times Square Hotel. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

4 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 7, 2019 by Customer Service

Thank you for the 4-star rating! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you. Thank you again for sharing! Have a lovely day!

4 out of 5
breakfast for $30++ is hopelessly overpriced. no fresh eggs, no omelettes, just scrambled eggs made from artificial eggpowder.... bread and rolls "tough as leather", a frenchman would have thrown the "baguette" away..... and a glas of wine for $11++...no comment. welcome to new york

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 30, 2019 by Customer Service

Thank you for taking the time to share your feedback with us. It's unfortunate that your stay with us was anything less than perfect. We are disappointed to hear that our breakfast offerings did not meet your standards, as well as other foods that we serve our guests. It is unfortunate that you were not satisfied with the prices, either. It is our goal to ensure happiness and satisfaction with all guests who stay with us, so we will pass your concerns along to the appropriate members of our team for future improvement. We do hope to see you again the next time you're in the city for a more positive experience!

5 out of 5
Great location to most everything in NY. We walked to Times Square and Lincoln Center easily. There was a Subway station within 2 blocks that we were able to get to and back from Lower Manhattan easily. Hotel had a Modern feel to it that was nice and the staff were all very friendly and went out of their way to help.

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 16, 2019 by Customer Service

Thank you for the great review, Anonymous! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

5 out of 5

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Customer Service

Thanks! It's outstanding your time with us was fantastic. We can't wait until your next visit! Have a spectacular day!

About the Novotel New York Times Square

Location 226 W 52nd St, New York, NY 10019

Renovations + Closures

This property is closed from March 25 2020 to December 31 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters). A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Novotel New York Times Square. This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: LaGuardia Airport (LGA) (17.3 km / 10.8 mi)
  • Train station: New York W 32nd St. Station (2 km / 1.2 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)

Room Amenities

Novotel New York Times Square offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Supernova - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Bar at Supernova - This bar serves light fare only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37.60 per person (approximately)
  • Nearby parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Novotel
  • Novotel New York Times Square Hotel
  • Novotel Hotel
  • Novotel Hotel New York Times Square
  • Novotel New York Times Square
  • Accor New York City
  • New York City Novotel
  • Novotel Hotel New York
  • Novotel New York City
  • Novotel New York Times Square Hotel New York City
  • Novotel Times Square
  • Novotel Times Square Hotel
  • Novotel York Times Square York
  • Novotel New York Times Square Hotel
  • Novotel New York Times Square New York
  • Novotel New York Times Square Hotel New York

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.