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"The staff was very helpful. We were able to check in early. " More

By a verified traveler on Thu 12 May 2022

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Hotel Description

4-star hotel near Times Square

Manhattan stay

At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. 5th Avenue and Radio City Music Hall are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A snack bar/deli, dry cleaning, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The soundproofed guestrooms offer free WiFi and hair dryers. Flat-screen TVs come with satellite channels, and other amenities include safes and phones.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room May 30 - May 31

Deluxe Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Hotwire ROH

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

RIU Plaza Manhattan Times Square ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for RIU Plaza Manhattan Times Square

Everyone (3) Couples (4) Family (5)
5 out of 5
The staff was very helpful. We were able to check in early.

Posted by on May 12, 2022

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5 out of 5
The room was perfect except there was no tissue and only a half of a roll of toilet paper and no replacement. I had to call and request more. They arrived ASAP.

Posted by on May 7, 2022

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4 out of 5
New hotel all smells like brand New. The lobby looks spectacular.

Posted by , from CLERMONT on Mar 22, 2022

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4 out of 5
Great location for theater, Times Square and Rockefeller.

Posted by on Feb 28, 2022

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5 out of 5
I’ll be back for sure, when I need a place to stay in NYC

Posted by , from Sparta on Feb 24, 2022

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5 out of 5

Posted by on Feb 19, 2022

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1 out of 5
We went to check in at the proper check in time and were told that no rooms were ready for check in so we had to wait an hour. Nobody notified us when the room was ready so we had to go and ask ourselves. When it was our turn to be attended to at the front desk, another customer tried cutting in line and blaming us for it and the coward at the desk blamed us and let him cut ahead. We finally manage to get a room after these incompetent incidents just to find that a part of the ceiling was MISSING from the room so they had to send two people from engineering to install the panel in the ceiling. The absolute disrespect and stupidity this shock of a hotel put us through was unacceptable, unprofessional and idiotic.

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 28, 2022 by Online Reputation Manager

Dear Maria , Thank you for taking the time to provide us your feedback on your stay at our property. In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us. We remain with warm regards, Hotel Riu Plaza Manhattan Times Square Online Reputation Manager

5 out of 5
Property was in an excellent location. Room was modern and clean. Was there early and no issues with early check in

Posted by on Jan 24, 2022

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4 out of 5

Posted by on Dec 15, 2021

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3 out of 5
Rooms small No coffee pot Shower door broken...water went onto bathroom floor, shower head sprayed out handle...leaked Breakfast buffet ...hot entrees all cold Times Square vicinity wonderful..... Concierge held luggage after check out for free...picked up when ready to depart city in evening

Posted by on Dec 7, 2021

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About the RIU Plaza Manhattan Times Square

Location 145 West 47th Street, New York, NY 10036

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly RIU Plaza Manhattan Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 656 guestrooms or units
  • 47 levels
  • Built in 2021
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New York W 32nd St. Station (1.6 km / 1 mi)
  • Metro station: 49th St. Station (0.1 km / 0.1 mi)

Room Amenities

RIU Plaza Manhattan Times Square offers 656 air-conditioned accommodations with safes and hair dryers. 40-inch flat-screen televisions come with satellite channels. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant Breakfast - This buffet restaurant specializes in American cuisine and serves breakfast only.

Capital - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RIU Plaza Manhattan Times Square Hotel
  • RIU Plaza Manhattan Times Square New York
  • RIU Plaza Manhattan Times Square Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.