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4.6 out of 5

"Staff was very friendly and room was very clean and spacious " More

By a verified traveler on Tue 20 Feb 2024

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Hotel Description

3.5-star hotel near Bryant Park

Heart of New York

At this Manhattan hotel, you'll be well placed to visit Bryant Park and Broadway, both within a 5-minute walk. 5th Avenue and Times Square are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Studio Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$209* Per night/room Mar 31 - Apr 1

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed (Hearing Accessible)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Residence Inn by Marriott New York Manhattan/Times Square ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott New York Manhattan/Times Square

Everyone (5) Couples (2) Family (2)
5 out of 5
Staff was very friendly and room was very clean and spacious

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 21, 2024 by Operations Manager

Dear Irasema, Thank you for choosing Residence Inn New York Manhattan/Times Square and taking the time to share your review with fellow travelers. We're delighted to read our friendly staff, and clean and spacious rooms contributed to a pleasant stay. Your kind words are much appreciated, and we hope to welcome you back for another enjoyable stay in the future. Safe travels! Fatoumata CamaraOperations Manager

3 out of 5
We liked the convenience to all locations. We did not like the noise (elevator and external being on the lower level). The morning breakfast was chaotic and there was not enough space to enjoy the meal. The room was old and there were a few loose cleaning person hairs everywhere. Lastly, the smoking near the entrance was not acceptable.

Posted by , from Eagan on Oct 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by Operations Manager

Dear M. Jessica, Thank you for being our guest and for your candid comments. We are happy to know you enjoyed your overall time with us and that our convenient location worked well for you. However, we apologize for the lack of upkeep of our accommodations, we will certainly address this with our housekeeping associates to ensure a better guest experience going forward. We are also sorry that the noise from the hallway disrupted your evening; Please know our front desk is always available to help make your stay as comfortable as possible. Thank you again for all of your feedback, and we hope to welcome you back soon.Fatoumata CamaraOperations Manager

5 out of 5

Posted by on Jan 9, 2022

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Comment from Hotel Management

Dec 23, 2022 by Operations Manager

Dear Chalmers, We are delighted you had an outstanding stay at Residence Inn New York Manhattan/Times Square and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Melissa Cantone Operations Manager

5 out of 5
Staff was very friendly and helpful. Our room was spacious for NYC. Some of the room could use a little update. The location can’t be beat!!! The only downside was no microwaves.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by Operations Manager

Dear Ruth, thank you for being our guest at Residence Inn New York Manhattan/Times Square. We are glad to read you were pleased with our ideal location and spacious accommodations, as well as our courteous associates. However, we are sorry for not having a microwave in the room. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable. We appreciate your suggestion and hope to welcome you again soon. Melissa Cantone, Operations Manager

5 out of 5
Excellent location - spacious room with kitchen and sofa bed pullout

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by Customer Service

Thanks for the 5/5 rating! We're happy you had a nice stay with us! It's wonderful you appreciated our prime location and spacious rooms. We look forward to hosting you again soon for another outstanding experience. Coral Castillo Front Office Manager

4 out of 5
The breakfast was great They had a hot breakfast buffet. The location wZ great

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Customer Service

Thanks for the 4/5 review! We're glad you had a nice stay with us, and that you loved our delicious breakfast options. We can't wait to host you again soon for an even more positive experience. Coral Castillo Front Office Manager

4 out of 5
Property itself was ok. The room was not accomodating as previous stays.

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 4, 2019 by Front Office Manager

Dear Guest, thank you for the review of Residence Inn New York Manhattan/Times Square. We appreciate your loyalty and are glad you had an overall pleasant stay. However, we hope to have another opportunity to welcome you again for an exceptional visit in the future. Coral Castillo, Front Office Manager

5 out of 5
It was so spacious - we had a king with a pull out couch bed and compared to other places we’ve stayed in NYC, it was at least double the size. We were so grateful for the full size tub to soak our feet in each night after all the walking we did and we loved the fact that the shower had a removable head to use when bathing our daughter. The location was perfect - a few blocks away from the chaos of Times Square and all that noise - but close enough to everything to get there quickly. We can’t say enough about the friendliness of the staff and how welcoming they were throughout our stay. The breakfast was also a wonderful added amenity given the cost of this trip!

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 31, 2019 by Front Office Manager

Dear Guest, thank you for taking the time to post this wonderful review for other travelers to see. We appreciate the positive feedback and are happy you enjoyed your stay with us. Our entire staff works hard to meet and exceed all our guests' expectations and reviews like yours make it all worthwhile! We hope that you will visit us again here at the Residence Inn New York Manhattan/Times Square the next time you are in New York City. Coral Castillo, Front Office Manager

5 out of 5
We enjoyed our stay. Convenient to everything we had planned. We would stay here again.

Posted by , from Nashville, Tn on Nov 19, 2018

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Comment from Hotel Management

Nov 20, 2018 by Front Office Manager

Dear Charles, thank you very much for writing such a wonderful review of the Residence Inn New York Manhattan/Times Square. We are glad our location was convenient to everything you wanted to do on this visit. We appreciate your business and look forward to welcoming you back soon! Coral Castillo, Front Office Manager

5 out of 5
The staff was excellent, I wish I could remember the person that check us in. She was extremely professional. My son enjoyed the view from the room, he perched himself by window and enjoyed the view. Im already planning to return to New York and staying at the hotel and hopefully in the same room 3202.

Posted by on Jul 27, 2018

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Comment from Hotel Management

Jul 28, 2018 by Guest Relations Manager

Dear Guest, Thank you so much for the fabulous review and for highlighting our breathtaking views. We are glad that our staff, especially our front desk associate exceeded your expectations. Thanks again for choosing the Residence Inn New York Manhattan/Times Square. We are eagerly waiting to host you again. Ariel Francesca Guest Relations Manager

About the Residence Inn by Marriott New York Manhattan/Times Square

Location 1033 Avenue Of The Americas, New York, NY 10018

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott New York Manhattan/Times Square. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 357 guestrooms or units
  • 30 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.4 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Residence Inn by Marriott New York Manhattan/Times Square offers 357 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Residence Inn by Marriott New York Manhattan/Times Square has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 56 per day
  • Valet parking fee: USD 56 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Manhattan/Times Aparthotel
  • Residence Inn Marriott New York Manhattan/Times Square
  • Residence Inn Marriott New York Manhattan/Times Square Hotel
  • Residence Inn Marriott Manhattan/Times Hotel
  • Residence Inn Marriott Manhattan/Times
  • Residence Inn by Marriott New York Manhattan/Times Square Hotel
  • Hotel Residence Inn by Marriott New York Manhattan/Times Square
  • Residence Inn Marriott New York Manhattan/Times Square Hotel
  • Residence Inn Marriott Manhattan/Times Square Hotel
  • Residence Inn Marriott New York Manhattan/Times Square
  • Residence Inn Marriott Manhattan/Times Square

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.