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4.0 out of 5

"Excellent hotel, very friendly staff, awesome location. " More

By a verified traveler on Tue 03 Sep 2019

Hotel Description

4.5-star luxury hotel near Times Square

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Broadway. Bryant Park and New York Public Library are also within half a mile (1 km).

Business services

A 24-hour fitness center, valet parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Express check-out, dry cleaning, and luggage storage are also on offer.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 168 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Free weekday newspapers, hair dryers, and safes are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$155* Per night/room Jun 8 - Jun 9

City View Alcove

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royalton Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Hotel

Everyone (5) Couples (1) Family (1)
5 out of 5
Excellent hotel, very friendly staff, awesome location.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 6, 2019 by Jenelle Gonzalez

Thank you kindly for your lovely review! We are elated to hear we were able to meet your expectations. We look forward to welcoming you back to The Royalton again soon. Have a wonderful weekend.

5 out of 5
I was unhappy with the check-in in so far as they wanted an additional $34 in addition to what I paid you. I DO NOT BELIEVE I SHOULD ANY MORE THAN WHAT YOU CHARGED ME!!! At the very least, I should have been notified of this BEFORE the bought the room!!!!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 9, 2019 by Julieana

Good evening, Thank you for the great review. We are happy to know that you enjoyed your stay with us. We do, however, apologize that you were unaware of our facility fees. We try to be as transparent as possible, and our third party sites note our fees under their "Need to know" sector of the page. Please let us know if there is anything else we may assist with. Thank you for staying with us, and we hope to welcome your return in the future.

1 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Julieana

Good morning, I would like to sincerely apologize for any inconveniences you experienced during your stay. Please contact us at your earliest convenience so we may gather the details that reflect on your feedback. I would love to request for you to return to our hotel for a more positive experience.

4 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Julieana

Good evening, Thank you for a lovely review. We appreciate you taking the time to complete the survey, and for allowing us an opportunity to service you. We hope to host you again soon.

5 out of 5
I got royal treatment at the Royalton! The entire staff is extraordinary--no exception!

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 16, 2019 by Julieana

Thank you for the amazing review! We are so glad that your stay was extraordinary, and I am excited to share this with the rest of my team. Thank you for choosing the Royalton for your last stay, and we hope to service you again in the future.

4 out of 5

Posted by on Jan 2, 2019

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4 out of 5
Expected room to look like picture on website. Did not. Also no breakfast in restaurant or room service on Saturday morning. Comfortable bed.

Posted by on Oct 28, 2018

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Property Features

Public spaces have WiFi for a fee. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury Royalton Hotel. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 168 guestrooms or units
  • 16 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: John F. Kennedy International Airport (JFK) (27.8 km / 17.3 mi)
  • Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royalton Hotel offers 168 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Offsite parking fee: USD 50.00 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 6:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royalton
  • Royalton Hotel
  • Royalton Hotel New York
  • Royalton New York
  • New York City Royalton
  • Royalton New York City
  • Royalton New York Hotel New York City
  • Royalton Times Square Hotel
  • Royalton Hotel New York
  • Royalton New York
  • Royalton
  • Hotel Royalton Hotel New York
  • New York Royalton Hotel Hotel
  • Hotel Royalton Hotel
  • Royalton Times Square
  • Royalton Hotel Hotel
  • Royalton Hotel New York
  • Royalton Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.