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"Check-in was not as I had done when sent a text link so had to do it again. Dismayed to learn that the pool cost $75/person/day, even for registered ... " More

By a verified traveler on Thu 26 Aug 2021

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Hotel Description

4.5-star luxury hotel near New York University

Heart of New York

A stay at this Manhattan hotel places you within half a mile (1 km) of New York University and 2 miles (3 km) of 5th Avenue. Washington Square Park and Wall Street are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Make the most of the 24-hour gym and seasonal outdoor pool, and relax with drinks at one of the 3 bars/lounges.

Free WiFi, iPod docks

The 141 soundproofed guestrooms offer free WiFi and iPod docks. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$249* Per night/room May 30 - May 31

Premium Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Studio ADA

Bed Count 1 King Bed Maximum Occupancy 2 Max

Empire Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Allen Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

SIXTY Lower East Side ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SIXTY Lower East Side

Everyone (2) Couples (5) Family (5)
3 out of 5
Check-in was not as I had done when sent a text link so had to do it again. Dismayed to learn that the pool cost $75/person/day, even for registered guests. No free internet was available but could register for 'hi-speed' for $19.95/day. Minimal staff were wearing masks, including the porter who rides in the little elevator with people but was concerned about the Delta variant causing another problem with vacationer use. Have to request ice from front desk though usually quick. Most front desk staff a bit curt with me.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Sep 27, 2021 by Vanessa

Hi Lisa, Thank you for sharing your comments with us. We are sorry to read you were not completely satisfied with your stay. You did have access to the internet but there is an option to upgrade to a higher speed. We hope to welcome you back in the near future.

2 out of 5
I liked the hotel’s overall ambiance and the kindness of the staff. However I was sent a confirmation email that informed me of the incorrect check in time and had to wait hours before getting my room.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 11, 2021 by Edlira

Dear Anonymous, Thanks so much for your feedback! So sorry for the inconvenience of waiting for your room, we'll make sure the correct check-in time is updated.

2 out of 5
Doesnt look like pictures on google

Posted by on May 9, 2021

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1 out of 5
I didn’t like the 300 hidden fee that ruined my budget and made the stay shorter than it was suppose to

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 12, 2021 by Edlira K.

Thanks so much for taking the time to review your experience at SIXTY LES. I think you may be referring to your incidental hold, if so this is totally refundable (assuming you don't charge anything extra to the room). I hope that answers your concern.

4 out of 5
The style of the room was nice , the bathroom was nice too

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 19, 2021 by Edlira K.

Thank you so much for your review! We're glad you enjoyed your stay!

3 out of 5
I paid for a room and didn’t get the room I seen online or paid for and

Posted by on Feb 6, 2021

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Comment from Hotel Management

Mar 19, 2021 by Edlira K.

Thank you so much for your review. We're sorry to hear you were disappointed with your room. When making the booking, we offer a few different pictures next to that category for a sneak peak into what you can expect when you check-in.

5 out of 5
I am so spoiled-this is THE place to stay when in NYC!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 8, 2020 by Felecia S.

Thank you for your lovely review. It was short and sweet as we hope your stay was. We hope to see you again!

5 out of 5
Hotel staff are extremely nice and accommodating. Great views and the hotel is conveniently located. Will definitely visit again

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 22, 2019 by The Team at SIXTY LES

Hi There, Thank you so much for your review! We're glad you enjoyed your stay and cannot wait to welcome you back in the near future. Kind regards

5 out of 5
Great customer service! Friendly staff and very clean!

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 22, 2019 by The Team at SIXTY LES

Good afternoon! Thank you very much for your review! We are thrilled you enjoyed your stay and look forward to many more great experiences. Warmest regards,

2 out of 5
When we checked in, we were told that the price we booked on Travelocity actually wasn't the price we were going to be paying, because they also charge a nightly "Guest Experience Fee." Considering that on the first night there, we complained four times to the manager about what sounded like a raging frat party in the room next to us (I even went down to the lobby to complain at 4:45 am, but the manager had to go break up a fight on the 7th floor so he never took care of what was happening next door), and I think finally around 5:30 or 6 am they went to bed so we could get some sleep. That was super fun. The walls are paper thin, so we essentially did not get any sleep on our first night. I'm so glad we paid that extra Guest Experience Fee for such a terrible experience! The room itself was nice, it had a balcony, we were in town for business in the neighborhood so the location was also great. If you're paying almost $400/night for a hotel room, you should be able to get some sleep and the manager should handle the problem, especially after we called four different times over the course of about 6 hours. We even asked if we could switch rooms (we even offered to pay more to upgrade to a different room), but they said we couldn't do that since we had already checked in and they would have to send housecleaning up to clean our room after we moved. Overall, terrible customer service and there's no chance I would ever return to this hotel or ever recommend it to anyone.

Posted by on Mar 12, 2019

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About the SIXTY Lower East Side

Location 190 Allen Street, New York, NY 10002

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 27:

  • Swimming pool

Property Features

SIXTY Lower East Side offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A seasonal outdoor pool, a nightclub, and a rooftop terrace are also featured at the luxury SIXTY Lower East Side. Smoking is allowed in designated areas at this 4.5-star New York hotel.

  • 141 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • Nightclub
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: New York 9th St. Station (2 km / 1.2 mi)
  • Metro station: 2 Av. Station (0.4 km / 0.2 mi)

Room Amenities

SIXTY Lower East Side offers 141 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Blue Ribbon Sushi Izakaya - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Make Believe - Onsite cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Number of treatment rooms 1
  • Sports massage
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.11 per accommodation, per night

The resort fee includes:

  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SIXTY Lower East Side Hotel New York
  • SIXTY Lower East Side Hotel
  • SIXTY Lower East Side New York
  • SIXTY Lower East Side
  • SIXTY Lower East Side Hotel
  • SIXTY Lower East Side New York
  • SIXTY Lower East Side Hotel New York

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.