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4.3 out of 5

"Nous sommes partie en famille a 5 deux ados un bebe et nous , nous avons pris 2 chambres , l hotel est top le personnel est avenant extrement gentil , ... " More

By a verified traveler on Mon 22 Apr 2024

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Hotel Description

Hotel near Broadway in New York

City center stay

You'll be steps from Broadway and within a 10-minute walk of Rockefeller Center with a stay at this Manhattan hotel. Radio City Music Hall and Bryant Park are also within half a mile (1 km).

Renovated in 2023

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$221* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tempo by Hilton New York Times Square ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tempo by Hilton New York Times Square

Everyone (14) Couples (7) Family (5)
5 out of 5
Nous sommes partie en famille a 5 deux ados un bebe et nous , nous avons pris 2 chambres , l hotel est top le personnel est avenant extrement gentil , les chambres sont extremement propre tout les jours tout est changé , je recommande cet hotel si vous desirez etre proche de times square .

Posted by on Apr 22, 2024

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Comment from Hotel Management

Apr 24, 2024 by General Manager

Dear Angelo, It was a pleasure to host you and your family at Tempo By Hilton New York Times Square recently. To hear you all thoroughly enjoyed our beautiful hotel, convenient location, and attentive staff brings joy to our hearts! Thank you for taking the time to recommend us to your fellow travelers and we hope you'll stay with us again the next time you're in the city.Sincerely,Matt Slippoy,General Manager

5 out of 5
Great place fantastic

Posted by on Apr 19, 2024

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Comment from Hotel Management

Apr 22, 2024 by General Manager

Dear Kerri,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent stay, and we hope to welcome you back to Tempo By Hilton New York Times Square again soon.Sincerely,Matt Slippoy,General Manager

1 out of 5

Posted by on Apr 6, 2024

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5 out of 5
It was the perfect NYC experience.

Posted by on Apr 2, 2024

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Comment from Hotel Management

Apr 5, 2024 by General Manager

Dear Andrew,Thank you for choosing Tempo By Hilton New York Times Square! We're thrilled you enjoyed our property, and it was the perfect place to start your stay in New York. We look forward to welcoming you again for another on-beat experience, so don't be a stranger!Sincerely,Matt Slippoy,General Manager

3 out of 5
I don’t like being charged for things didn’t use! I didn’t use the bicycles! Great idea! I didn’t have a car, so didn’t use that.

Posted by on Mar 30, 2024

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Comment from Hotel Management

Apr 2, 2024 by General Manager

Dear Steven,Thank you for your review. We regret to learn of your disappointment with your experience. Please know that in addition to bicycle rentals and parking, our Daily Mandatory Destination Charge also includes premium guest internet access and a daily 10 food and beverage credit for use in all hotel outlets (Market excluded). It was a pleasure having you here, and we hope you enjoyed your time in NYC.Sincerely,Matt Slippoy,General Manager

4 out of 5
The location is perfect for tourist. The hotel staff at the counter and car transportation can take some clases on customer service and HOSPITALITY. Cleaning staff on top of their game. Security amazing

Posted by on Mar 21, 2024

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Comment from Hotel Management

Mar 25, 2024 by General Manager

Dear Olga,Thank you for choosing Tempo By Hilton New York Times Square and for sharing your valuable feedback. While we are happy you enjoyed our prime location, we apologize that some team members weren't working to our normal high standards. Please know your comments are important and will be shared with the team, to ensure we do better going forward. It would be a pleasure to welcome you back on future trips to NYC.Sincerely,Matt Slippoy,General Manager

5 out of 5
The staff at Highbar were not friendly

Posted by on Mar 17, 2024

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Comment from Hotel Management

Mar 20, 2024 by General Manager

Dear Benjamin,Thank you for your five-star rating, we're pleased to see that the majority of your stay was on beat. We apologize for any response from our staff that disrupted the rhythm of your stay and have passed along your feedback so we can better ensure a quality tempo for all of our guests. In the future, it would be our pleasure to welcome you again to Tempo By Hilton New York Times Square for another tasty Highbar drink.Sincerely,Matt Slippoy,General Manager

5 out of 5
A new, well appointed and well maintained property in the exact heart of Broadway. Hard not to like this place.

Posted by on Mar 16, 2024

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Comment from Hotel Management

Mar 20, 2024 by General Manager

Dear Michael,We deeply appreciate your glowing review, highlighting our prime location and well-appointed property. It's rewarding to know that you found our hotel to be a delightful experience. Your words fuel our dedication, and we're eager to welcome you back to Tempo By Hilton New York Times Square for another exceptional stay.

4 out of 5

Posted by , from WAUWATOSA on Mar 13, 2024

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4 out of 5

Posted by , from Biddeford on Mar 11, 2024

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About the DoubleTree Suites by Hilton New York City - Times Square

Location 1568 Broadway, New York, NY 10036

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Tempo by Hilton New York Times Square. Parking is available for a fee. A complete renovation of Tempo by Hilton New York Times Square was completed in August 2023.

  • 661 guestrooms or units
  • 46 levels
  • Built in 2023
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
  • Metro station: 49th St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Tempo by Hilton New York Times Square offers 661 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers. This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Smart television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Cafe - Onsite coffee shop.

Grab & Go - This café specializes in American cuisine. Open 24 hours. Open daily.

Lobby Bar & Lounge - This bar specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only up to seven days prior to guest arrival and stored for no more than seven days after a guest's scheduled departure. A USD 5 per day storage fee and a USD 5 administrative fee will apply.The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Contactless check-in is available
  • Property mobile app name Hilton
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20–30 for adults, and USD 20–30 for children
  • Valet parking fee: USD 95 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Hotel New York City Square Times
  • DoubleTree Suites Hilton New York City Times Square
  • DoubleTree Suites Hilton Times Square Hotel
  • DoubleTree Suites Hilton Times Square
  • DoubleTree Suites Hilton New York City Times Square Hotel
  • DoubleTree Suites Hilton New York City Times Square
  • Hotel DoubleTree Suites by Hilton New York City - Times Square
  • DoubleTree Suites by Hilton New York City Times Square
  • Tempo by Hilton New York Times Square Hotel
  • Tempo by Hilton New York Times Square New York
  • Tempo by Hilton New York Times Square Hotel New York
  • DoubleTree Suites by Hilton New York City Times Square

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.