Heart of New York
Within a 10-minute walk of this Upper West Side hotel, you'll find Central Park and Beacon Theater. Also, American Museum of Natural History is within half a mile (1 km) and Lincoln Center is within 2 miles (3 km).
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Limo/town car service, express check-in, and express check-out are also on offer.
Free WiFi, flat-screen TVs
The 202 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with digital channels, and other amenities include free newspapers and in-room massages.
Jan 30, 2020 by Hotel Managment
Dec 2, 2019 by Hotel Manager
Aug 16, 2019 by Hotel Management
Thank you for this great review.
Jul 9, 2019 by The Lucerne Hotel Management
We are so happy you enjoyed your stay and we look forward to welcoming you back again soon.
Apr 9, 2019 by Hotel Manager
Thank you for your review!
Apr 2, 2019 by Hotel Manager
Thank you for rating us and we are very sorry we fell short!
Feb 6, 2019 by Hotel Manager
Dear Mike, Thank you for all your positive comments. We will certainly let the staff know. We look forward to having you stay with us again.
Jan 4, 2019 by The Lucerne Hotel Management
Thank you for your feedback.
Nov 29, 2018 by The Lucerne Hotel Management
Thank you for your kind words. We are so happy you enjoyed your stay and we look forward to welcoming you back again soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. A health club, spa services, and tour/ticket assistance are also featured at the business-friendly The Lucerne Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Lucerne Hotel offers 202 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
The Lucerne Hotel has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.