City center retreat
Within a 15-minute walk of this Midtown hotel, you'll find Empire State Building and Times Square. Union Square Park and New York University are also within 2 miles (3 km).
The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A restaurant, a 24-hour front desk, and a terrace are also provided.
Free Internet, iPod docks
The 122 guestrooms boast modern comforts like free WiFi and free wired Internet, LCD TVs with cable channels, and iPod docking stations. Room service, premium bedding, and rainfall showerheads are also available.
Oct 2, 2020 by The Paul Hotel
Dear Gabe, Thank you for taking the time to share your feedback. We are sorry that you did not enjoy your stay. We hope you will give us another chance in the future. Yours, The Paul Hotel
Jun 25, 2019 by Guest Service & Sales Associate
Dear Valued Guest, Thank you for your kind words and for your generous rating. We are extremely glad because it reflects that your experience with us was awesome! We will pass your positive feedback to our team members who do their best to create a positive atmosphere for our guests and provide a great service. We hope that you and your wife stay with us again soon! Thanks again, your feedback goes a long way :) Warmly, Aleksandra Guest Service & Sales Associate The Paul Hotel
May 20, 2019 by management
Dear Guest, Thank you for staying with us at the Paul Hotel. We hope to have you back to stay with us again on your next visit to NYC!
Apr 22, 2019 by management
Thank you for staying with us at The Paul Hotel.
Jul 11, 2018 by General Manager
Dear Valued Guest, We are delighted to hear that you enjoyed your stay with us and truly appreciate your review! We strive to make each guest feel welcomed and appreciated and it appears that we were able to accomplish that! We sincerely thank you for taking the time in sharing your review and hope that we have the pleasure of welcoming you again in the near future as your home away from home., Best Regards
May 21, 2018 by General Manager
Dear Jeff, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your stay with us and truly appreciate your astonishing review! We strive to make each guest feel welcomed and appreciated and it appears that we were able to accomplish that! We are honored that you took advantage of our great location , amazing views, and overall amenities at our hotel. We sincerely thank you for taking the time in sharing your review and hope that we have the pleasure of welcoming you again in the near future as your home away from home. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best Regards,
Jul 17, 2016 by Joselyn Pacheco
Thank you for taking the time to write a review. We apologize for any inconvenience that might have been cause throughout your stay. As a brand new hotel we put in a lot of effort into keeping a the room clean and tidy for our guest . We are sorry that in during your stay we could not deliver. although a a first impression could never be redone, we hope you give The Paul Hotel another chance to make it up to you when you return to NYC.
Apr 25, 2016 by Joselyn Pacheco
John, I would like to extend our deepest gratitude for giving The Paul Hotel an opportunity to host you. We are glad that our staff was friendly to you, However very disappointing that our sheets were not appealing to sleep on. John, please contact us directly as we can be sure to accommodate you to the best of our ability. The construction is something we have no control over , but we are currently making new improvements to block the noise. Again Thank you for you honest feedback we appreciate it tremendously, as we are a new hotel and depend on all our reviews. We hope you give us another chance to make it up to.
Aug 13, 2019 by Guest Service & Sales Associate
Dear Valued Guest, Thank you for taking the time to share your feedback with us and our future guests. We appreciate your suggestion and will take it into serious consideration. We're glad, however, that your stay was enjoyable otherwise and look forward to having you with us again soon. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Paul Hotel NYC-Chelsea, Ascend Hotel Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Art Deco New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Offsite parking discounted rates available
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offers 122 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 10:00 AM.
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.