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4.0 out of 5

"Great location and courteous service! We enjoyed the convenient and wonderful breakfast each morning. " More

By a verified traveler on Tue 29 May 2018

Hotel Description

5-star luxury hotel near Carnegie Hall

City center retreat

At this Midtown hotel, you'll be well placed to visit Ed Sullivan Theater and Carnegie Hall, both steps away. Broadway Theatre and Central Park are also within half a mile (1 km).

Award-winning

The hotel's 24-hour health club, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free WiFi, refrigerators

The 172 guestrooms boast modern comforts like LCD TVs with digital channels, along with free WiFi. Refrigerators, premium bedding, and rainfall showerheads are also available.

Luxury Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$151* Per night/room Jan 5 - Jan 6

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

WestHouse New York ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for WestHouse New York

Everyone (9)
3 out of 5

Just OK

The rooms are very dim. There's very little light. The only place you can read the paper is in the bathroom. The concierge sent us to Benoit's which was awful---D-. The food was bland and not fresh. The only thing edible was the bread.

Posted by , from IL on Aug 28, 2018

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3 out of 5

Hidden “residency charge”

Westhouse is a decent hotel. My room was nice. The bathroom was so small however that the door would not open all the way because it hit the toilet. My main objection is that they charge you a $47 plus taxes Residency Fee. That covers the evening happy hour (cheap wine and beer and cheese) and the morning breakfast buffet (rubbery scrambled eggs, bacon, chicken sausage, soggy fried potato cubes, stale bagels etc). You have no option. The breakfast is in no way worth $47. This is a rip-off. And this charge does not show up when you are booking your room on line. So increase the nightly cost by $50.

Posted by , from Denver on Jul 21, 2018

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5 out of 5
Great location and courteous service! We enjoyed the convenient and wonderful breakfast each morning.

Posted by , from Illinois on May 29, 2018

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4 out of 5
Love the hotel. The rooms are small, but it's NYC and we don't spend much time in our room. Good bed and good amenities (breakfast and an evening 'snack') with pleasant and professional employees. We've been there many times and we'll be back, but not with kids (because of the room size). I would not describe this as a family friendly hotel and it is clearly intended for adults (alcohol, restrictions on munchkins).

Posted by , from San Diego on Apr 4, 2018

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5 out of 5

Amazing

The hotel was perfect! Lots of comp food and drink. Perfect location in the heart of the city. Anyone who wants an amazing deal book here!

Posted by on Dec 20, 2016

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4 out of 5

Fantastic location !

Could not ask for a better location .. A few blocks from time square and all the Broadway theatres , and easy walking distance to 5th avenue and Rockefeller center . We loved the help , they were very accommodating . Our room had a nice set up and a good view . We didn't like the $35/person /day hidden fee that was in fine print and not part of the total we paid in advance . We thought we owed $0 and when we arrived they informed us of the fee. The breakfast and happy hour were just ok. The upside is we got an upgraded room without paying anything extra for the upgrade .

Posted by on Dec 28, 2015

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5 out of 5

Wonderful!!

The hotel was beautiful. We felt like royalty. Well worth the price. The 23rd floor breakfasts was amazing. The staff was very nice and helpful. Very goodexercise room. Two excellent concierge will help you with whatever you need. Desk staff is so helpful and professional. Especially the tall guy on the brochure who had to leave for a death in the family. He maintained his professionalism throughout. The daily teas are delightful. I cannot say enough about this wonderful hotel. Close to everything but so quiet. Just Excellent!

Posted by , from West bloomfield, michigan on Nov 20, 2015

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5 out of 5

My stay as most enjoyable.

Pros: Everything. The general atmosphere, the friendliness and helpfulness of the staff, and the amenities that went with the room.
Cons: Nothing that I noted.
Location: Location is excellent. It is near subways, New York City Center, and Columbus Circle.
The location of WestHouse in NYC was excellent as was the general rapport of the staff. The room was comfortable, clean, and well appointed as was the hotel in general. The residence fee was well worth it -- it was unbelievable what the hotel provided. I highly recommend this hotel and look forward to returning to it myself.

Posted by , from Upstate New York on Aug 10, 2015

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Property Features

There's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.7 km / 17.2 mi)
  • Train station: New York W 32nd St. Station (2.3 km / 1.4 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

WestHouse New York offers 172 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

The Terrace - This rooftop bar specializes in local cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests should notify this property in advance of their anticipated arrival time. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.36 per person, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per day
  • Nearby parking fee: USD 68 per day
  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WestHouse
  • WestHouse Hotel
  • WestHouse Hotel New York
  • WestHouse New York
  • WestHouse New York Hotel
  • WestHouse New York Hotel
  • WestHouse New York New York
  • WestHouse New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • WestHouse New York is listed in the 2015 Condé Nast Traveler Top 100 List.
  • The property is a member of the Small Luxury Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.