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WestHouse New York

5.0 star property
5-star luxury hotel near Broadway

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Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Explore the area

Map
201 West 55th Street, New York, NY, 10019
  • Popular LocationBroadway2 min walk
  • Popular LocationTimes Square8 min walk
  • Popular LocationRockefeller Center12 min walk
  • AirportNew York, NY (NYS-Skyports Seaplane Base)18 min drive

Room options

Luxury Room, 1 King Bed

8.3/10 Very Good
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.5/10 Very Good
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

9.3/10 Wonderful
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Queen Bed

9.1/10 Wonderful
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe King

8.1/10 Very Good
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

8.7/10 Excellent
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

New York

City center stay.A stay at this Manhattan hotel places you steps from Carnegie Hall and a 5-minute walk from Broadway. Central Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk
  • 5th Avenue - 8 min walk
  • Times Square - 8 min walk
  • Rockefeller Center - 12 min walk
  • Manhattan Cruise Terminal - 18 min walk

Getting around

  • 57 St. - 7 Av Station - 1 min walk
  • New York W 32nd St. Station - 4 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 19 min drive

Restaurants

  • Shake Shack - 2 min walk
  • Famous Original Ray's Pizza - 2 min walk
  • Pret A Manger - 2 min walk
  • Starbucks - 2 min walk
  • Faces & Names - 2 min walk

About this property

WestHouse New York

5-star luxury hotel near Broadway
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

Frequently asked questions

How close is WestHouse New York to the airport?

WestHouse New York is 4 mi (19-min drive) away from the New York, NY (NYS-Skyports Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at WestHouse New York?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at WestHouse New York on May 27, 2024 start from $269.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does WestHouse New York have an airport shuttle?

Airport shuttle services are not available at WestHouse New York.

Does WestHouse New York offer free breakfast?

WestHouse New York offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at WestHouse New York?

No, there is no casino at this hotel, but Empire City Casino (17-min drive) and Resorts World Casino (22-min drive) are nearby.

What time is check-in at WestHouse New York?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at WestHouse New York?

Free parking is not available at this hotel. Self parking is available for USD 45 per night.

Does WestHouse New York have a pool?

WestHouse New York does not have a pool.

Does WestHouse New York have a spa?

There are no spa services available at this hotel.

How close is WestHouse New York to downtown New York?

WestHouse New York is 3.8 mi away from New York.

WestHouse New York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1002 reviews" "
Rating 8 - Good. 256 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lawton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Mital

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Only issue I had was AC didn’t cool of the room as needed and also soap shelf in shower was broken so every bottle was on the shower floor.
Stayed 1 night in Jan 2024

10/10 Excellent

Alain J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom leak issue.
The shower water leaked into general bathroom floor area. This is needs to be repaired.
Stayed 2 nights in Jan 2024

8/10 Good

TIJUANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. It's located within a walking distance from all the attractions of the Theater district, but not too close to the madness - in a Goldilocks zone. It felt safe, secure and well-taken-care of. The hallways were quiet, clean and had a pleasant smell (perfume or laundry?) The room was basic, art-deco style furniture, with high-end finishes. Not luxury, but not cheap either. Our room was quiet. The bedding was the best. Very comfortable pillows and comforter. Breakfast was very good, offering a variety for any taste. Different types of fruit served in January were surprisingly sweet. Overall, it was a great experience. However, there is an additional charge as a "resort fee"for the room. This will be a determining factor for us to avoid staying in this hotel in the future since we would not be using any of the so-called resort amenities. I would recommend this hotel but be aware of the pricing as you make a reservation.
Stayed 1 night in Jan 2024

2/10 Terrible

Amy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing about this property. It has nothing to recommend it and Expedia should consider not listing it. The staff wanted to me to a higher amount than the Expedia booking. I had to spend about 30 minutes in an argument with the front desk person who tired to hustle me with these extra vague charges and I had to call the manager and again argue for 15 minutes even though I showed them my Expedia receipt. This is a filthy hotel, falsely advertised as a boutique hotel of 7 floors(I called before booking). It is 7 floors from 19-26. Also the room was dirty. They replaced soiled dirty towels in the bathroom and there were the previous persons belongings left. The bed was uncomfortable, the pillow was a concrete slab and the heater did not work. The fan started on low and then went full blast and we had to turn the system off and the room was cold. The blankets was a flimsy polyester type blanket. Awful experience. Run. Do NOT book here with these scammers.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Best Staff!!
Beds were super comfortable, and AC was able to chill the room to an optimal sleeping temp. Only downfall was cleanliness of bathroom. There were gnats on the bathroom ceiling as if they had been bug sprayed and left there instead of wiped away. Same with parts of the mirrors. Other than that it was a great stay. All the staff we encountered, from check in, bartenders, breakfast/happy hour staff, housekeeping we passed in the hall to bellhop were super friendly and professional! Always greeted with smiles. Would stay again.
Stayed 2 nights in Jan 2024