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Hotel Description

3-star hotel near Val d'Europe

In shopping district

You'll find Val d'Europe and Disneyland® Paris within a 15-minute walk of this Coupvray hotel. Disney Village and Aquarium Sea Life Paris are also within 2 miles (3 km).

Free shuttle, parking

A restaurant and a bar/lounge are featured at this hotel. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free area shuttle. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, cable TV

The 1000 guestrooms offer TVs with cable channels, along with free WiFi and ceiling fans. Other amenities include safes, phones, and free toiletries.

Woody's Roundup Standard Room (Trundle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$212* Per night/room Sep 7 - Sep 8

Woody's Roundup Standard Room - River side

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Woody's Roundup Standard Room near Hotel facilities (Trundle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Disney's Hotel Cheyenne ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Disney's Hotel Cheyenne

Everyone (1) Family (1)
2 out of 5
A letter will be sent detailing the issues. From my room not being cleaned to safety issues with lighting that were not addressed, to emails never being replied too. Very frustrating.

Posted by on Sep 25, 2019

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4 out of 5

Posted by on Jun 28, 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 meters and a theme park shuttle are free. A terrace, tour/ticket assistance, and multilingual staff are also featured at Disney's Hotel Cheyenne. Free self parking is available. This 3-star Coupvray hotel is smoke free.

  • 1000 guestrooms or units
  • 2 levels
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Roissy-Charles de Gaulle Airport (CDG) (46.3 km / 28.8 mi)
  • Train station: Marne la Vallée-Chessy Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 100 meters and theme park shuttle; airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Disney's Hotel Cheyenne offers 1000 accommodations with safes and complimentary toiletries. Premium cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Disney's Hotel Cheyenne has a restaurant serving breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 10 AM to 6 PM. Fees may apply. Contact the property in advance to get details.

Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.

Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 10 AM to 6 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.88 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Cheyenne® Coupvray
  • Disney's Hotel Cheyenne®
  • Disney's Hotel Cheyenne® Coupvray
  • Disney's Hotel Cheyenne Coupvray
  • Disney's Hotel Cheyenne
  • Disney's Cheyenne Coupvray
  • Disney's Cheyenne
  • Disney's Hotel Cheyenne Hotel
  • Disney's Hotel Cheyenne Coupvray
  • Disney's Hotel Cheyenne Hotel Coupvray

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.