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Canopy by Hilton Portland Waterfront

0-star property
9 Center Street, Portland, ME 1-855-201-7819
4.0 out of 5
Very good!
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Hotel Description

4-star hotel near Thompson's Point

Downtown Portland stay

At this Downtown Portland hotel, you'll be within a 5-minute walk of Casco Bay and Cross Insurance Arena. Maine Historical Society and Wadsworth-Longfellow House are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a 24-hour gym. WiFi in public areas is free. Valet parking, a lobby fireplace, and a communal living room are also offered.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$188* Per night/room May 12 - May 13

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, View (Waterfront View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, View (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, View (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Canopy by Hilton Portland Waterfront ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Canopy by Hilton Portland Waterfront

Everyone (1) Couples (2)
5 out of 5

Posted by on Jan 26, 2024

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5 out of 5

Posted by on Mar 15, 2023

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2 out of 5
40.00 to park after paying over 500.00 a night is terrible. Way overpriced for the night

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 13, 2021 by Canopy Portland Waterfront

Firstly, thank you for choosing the Canopy Portland Waterfront for your recent visit to Portland. I am sincerely sorry to hear that we did not meet our goal of exceeding your expectations. If we could kindly ask you to contact us directly at (207) 791 - 0003 as we would like to discuss your experience further in hopes of having an opportunity to make things right.

About the Canopy by Hilton Portland Waterfront

Location 9 Center Street, Portland, ME 04101

Property Features

Canopy by Hilton Portland Waterfront offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site. A free manager's reception is offered on select days. Public spaces have free WiFi. There are 4 meeting rooms available. Canopy by Hilton Portland Waterfront also features gift shops/newsstands, concierge services, and a fireplace in the lobby. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 135 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Transportation Center (4.1 km / 2.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception on select days.

Luna - Overlooking the ocean, this restaurant serves dinner and light fare.

Salt Yard - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–50 for adults, and USD 5–50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy by Hilton Portland Waterfront Hotel
  • Canopy by Hilton Portland Waterfront Portland
  • Canopy by Hilton Portland Waterfront Hotel Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.