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Residence Inn by Marriott Portland Downtown Waterfront

3-star property
145 Fore Street, Portland, ME 1-855-201-7819
4.1 out of 5
Very good!
See all 17 travelocity Reviews

"Need to change breakfast offerings. Same thing every day. " More

By a verified traveler on Tue 19 Oct 2021

Points Of Interest

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Hotel Description

3-star hotel near Cross Insurance Arena

East Bayside stay

Your stay at this East Bayside hotel places you within 2 miles (3 km) of Cross Insurance Arena and Eastern Promenade. Portland Museum of Art and University of Southern Maine are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free full breakfast.

Free Internet, kitchens

The 179 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with digital channels, and other amenities include free WiFi and dining areas. Housekeeping is available on request.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$178* Per night/room May 30 - May 31

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Residence Inn by Marriott Portland Downtown Waterfront ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Portland Downtown Waterfront

Everyone (9) Couples (1) Family (8)
1 out of 5
We had 2 rooms reserved; was to be covered by my sister's Marriott points (she has had the card for years). While enoute to the hotel, my sister noticed an email saying her res was cancelled (!). She got a lengthy call and was told she didn't have enough points for the room and would have to pay (!). Our rationale for the stay was based on the free room. At the hotel, we were told there was no manager with whom to speak...our stay was now to cost @&800 for the 1 night. Key issue: my sister had received a confirmed for her stay with NO indicator there was any issue with her stay. No communication, cancelling her res the day of our arrival by email (!),no senior management at a huge hotel for handling issues (!), a $70 discount as the only resolution? We left...ATROCIOUS. And, the hotel was surrounded by construction with buildings in front of it--"waterfront?" Buyer beware!

Posted by on May 15, 2022

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Comment from Hotel Management

May 15, 2022 by Alaina

We are sorry to read that you left feeling dissatisfied. We do humbly apologize for any shortcomings. We do hope you will give us another chance to win back your loyalty in the future.

4 out of 5
Need to change breakfast offerings. Same thing every day.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 21, 2021 by General Manager

We appreciate the feedback. The Residence Inn brand has released plans for a change up to the breakfast offerings beginning in the new year!

4 out of 5
Breakfast was good, we didn’t like the buildings surrounding the motel

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 20, 2021 by General Manager

Thank you for highlighting the free breakfast. As the City continue to expand into the Eastern Side of the Old Port has continues to liven up the part of the city. I understand that with growth does bring additional building to our neighborhood.

5 out of 5

Posted by on Jul 22, 2021

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3 out of 5
I was happy they still supplied a bagged breakfast amidst the pandemic. Was disappointed the hotel shuttle was not running.

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 17, 2021 by General Manager

We appreciate the feedback. Guest will start to experience a return of more hotel amenities in the weeks to come now that restrictions are beginning to ease in the state.

3 out of 5
The location was fine for restaurants and what we wanted to accomplish in Portland, but the room was very hot and when I reported it they said there was nothing they could do right now. In addition the toilet didn’t flush properly. The room was clean and the beds were comfortable

Posted by , from New york on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by General Manager

Thank you for your feedback. We apologize that the for any maintenance issues that you had experienced. It is our hopes that we were able to remedy these during your stay. We appreciate the positive feedback regarding the cleanliness and the beds. We hope to see you again in the future.

3 out of 5
The cleaning service for the room was terrible. The operation manager was very helpful but housekeeping needs a housecleaning.. the $24 parking was a bit of a surprise I heard folks complain about it. It irked fine for us since there were in and out privileges and being in Old Port. The rest of the visit was good and breakfast was well done.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Dec 31, 2019 by Matthew Nolan

We appreciate your well rounded feed back regarding your most recent experience at the Residence Inn. Please fee free to reach out to the Housekeeping Team manager to provide more incite on your overall cleanliness experience. We would like to make sure no other guest have the same experience.

5 out of 5
Great location and good breakfast room was very clean and comfortable

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Adam G

Thank you for taking the time to let us know about your recent stay here at the Residence Inn. We are pleased to hear that enjoyed your visit with us. Your wonderful feedback will be shared with the hotel staff to make sure we continue to deliver the type of service Marriott is known for. It was truly pleasure to serve you, and we hope you'll come back and see us again the next time your travels bring you back to the Portland area. Thanks again for choosing to stay with us!! Thank you Adam Green Operations Manager

5 out of 5
Awesome value. Parking a bit pricey. They really can't control that. Great area. Would definitely stay again.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Adam G

We are delighted to have been your chosen hotel during your recent stay in Portland. It was truly a pleasure to serve you. We appreciate your business, and you taking the time to provide us with your valuable feedback. Your comments have been shared with the hotel staff in order to help us understand how we can continue to deliver exceptional service that our Marriott customer's have come expect when staying here. I certainly hope all the options for parking were thoroughly explained to you, but if you ever have any questions, I am always more than happy to answer them. Thank you very much for choosing to stay with us, and we hope to see you on your next visit to the Portland area. If you have any additional feedback, please feel free to contact us anytime. Thank you for staying at the Residence Inn Downtown Portland and we hope you choose to create more memories with us whenever your travels bring you back to Portland area. Sincerely, Adam Green Operations Manager

5 out of 5
Nice and comfortable , reasonable rate, would stay here again

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Adam G

We are delighted to have been your chosen hotel during your recent stay in Portland. It was truly a pleasure to serve you. We appreciate your business, and you taking the time to provide us with your valuable feedback. Your comments have been shared with the hotel staff in order to help us understand how we can continue to deliver exceptional service that our Marriott customer's have come expect when staying here. Thank you very much for choosing to stay with us, and we hope to see you on your next visit to the Portland area. If you have any additional feedback, please feel free to contact us anytime. Thank you for staying at the Residence Inn Downtown Portland and we hope you choose to create more memories with us whenever your travels bring you back to Portland area. Sincerely, Adam G

About the Residence Inn by Marriott Portland Downtown Waterfront

Location 145 Fore Street, Portland, ME 04101

Property Features

Residence Inn by Marriott Portland Downtown Waterfront offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. The business-friendly Residence Inn by Marriott Portland Downtown Waterfront also features barbecue grills, coffee/tea in a common area, and concierge services. This 3-star Portland hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Portland Transportation Center (4.7 km / 2.9 mi)

Room Amenities

Residence Inn by Marriott Portland Downtown Waterfront offers 179 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per day (20 ft away)
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Portland Downtown Waterfront
  • Residence Inn Marriott Waterfront Hotel Portland Downtown
  • Residence Inn Marriott Portland Downtown Waterfront Hotel
  • Residence Inn Marriott Waterfront Hotel
  • Residence Inn Marriott Portland Downtown Waterfront Hotel
  • Residence Inn Marriott Portland Downtown Waterfront
  • Residence Inn Marriott Waterfront Hotel
  • Residence Inn Marriott Waterfront
  • Residence Inn by Marriott Portland Downtown Waterfront Hotel
  • Residence Inn by Marriott Portland Downtown Waterfront Portland
  • Hotel Residence Inn by Marriott Portland Downtown Waterfront
  • Residence Inn by Marriott Portland Downtown Waterfront Portland
  • Marriott Portland Waterfront

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.