Skip to main content
Beginning of main content

Enter dates to see availability

4.4 out of 5

"Very clean, staff is very helpful and covid safe! Great location you can walk to everything in Old Port! " More

By a verified traveler on Sun 09 Aug 2020

Hotel Description

3-star Art Deco hotel near Casco Bay Lines Ferry Terminal

Heart of Portland

You'll be steps from Casco Bay Lines Ferry Terminal and within a 10-minute walk of Merrill Auditorium with a stay at this Downtown Portland hotel. Also, Cross Insurance Arena is within half a mile (1 km) and Wadsworth-Longfellow House is within 2 miles (3 km).

Free ferry terminal shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free train station pick-up. Enjoy the fitness center and perks like free WiFi and a free ferry terminal shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Nov 23 - Nov 24

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Water View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Water View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hilton Garden Inn Portland Downtown Waterfront ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Portland Downtown Waterfront

Everyone (15) Couples (3) Family (2)
5 out of 5
Very clean, staff is very helpful and covid safe! Great location you can walk to everything in Old Port!

Posted by , from Swanzey on Aug 9, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 10, 2020 by Kim

Hi Tammy, We are so glad you enjoyed your stay, the cleanliness of the hotel and found our staff helpful. The hotel is certainly located in a great spot to enjoy the Old Port. Wishing you safe travels!

5 out of 5
It was a great hotel and great staff and plenty of things in the area

Posted by on Mar 11, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 16, 2020 by Guest Services Supervisor

Good morning, thank you for sharing your positive experience with our staff. We place great value in providing guests with memorable service and the anticipation of visiting Portland in the future. Come see us again! Best Regards, Magdalyn Strondak

5 out of 5
Very convenient location. Very accommodating staff. Susannah at the desk very helpful. Shuttle to the airport was very good. Full breakfast was excellent! We will be back.

Posted by on Nov 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 4, 2019 by Kim

We let Susannah know that you found her service helpful. Thank you for your detailed review. We are glad you'll be back!

5 out of 5

Posted by on Sep 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 10, 2019 by Kim

Thank you for ranking your stay! We are so glad you enjoyed your visit!

5 out of 5
The location is perfect for downtown Portland. The staff was very helpful with places to go.

Posted by on Jul 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 29, 2019 by Kim

We are so glad you enjoyed our location and the helpfulness of our staff. We hope you will stay with us again!

4 out of 5

Posted by on Jul 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2019 by Kim

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Prompt, friendly staff who assisted to needs and comfort!

Posted by on May 20, 2019

Was this review helpful to you?
Comment from Hotel Management

May 20, 2019 by Kim

Thank you for letting us know what you enjoyed about your stay. Safe travels!

4 out of 5

Posted by on Apr 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 8, 2019 by Kim

Thank you for ranking your stay. Your feedback is important to us.

5 out of 5
Great location. Lots of things to do within walking distance. Spacious room and very clean. Beds were amazingly comfortable. The only thing I didn’t like was having to pay $25 for valet parking in the Hilton garage. This should come included in your room charge.

Posted by on Feb 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2019 by Kim

Thank you for taking the time to rank your stay and let us know what you liked best about your stay, including our new mattresses. The hotel management has expressed that we would like Travelocity to make our parking option and charges clear to the guest when they book their stay, so that it is not a surprise upon arrival. We are hoping they will update their site to reflect this clearly to our guests. Safe travels!

3 out of 5

Posted by on Feb 11, 2019

Was this review helpful to you?

About the Hilton Garden Inn Portland Downtown Waterfront

Location 65 Commercial St, Portland, ME 04101

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Portland Downtown Waterfront offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 720 square feet (67 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Portland Downtown Waterfront. A ferry terminal shuttle, a train station pick-up service, and a train station drop-off service are free. Parking is available for a fee. This 3-star Portland hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (8 km / 5 mi)
  • Train station: Portland Transportation Center (4.5 km / 2.8 mi)
  • Property shuttles: Free train station pick-up and ferry terminal shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with safes and complimentary bottled water. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Portland Downtown
  • Hilton Garden Inn Portland Downtown Waterfront
  • Hilton Garden Inn Waterfront Hotel Portland Downtown
  • Hilton Garden Inn Portland Downtown Waterfront Hotel
  • Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
  • Hilton Garden Inn Portland Downtown Waterfront Maine
  • Portland Hilton Garden Inn
  • Hilton Portland Waterfront
  • Hilton Garden Inn Portland Downtown Waterfront Hotel
  • Hilton Garden Inn Portland Downtown Waterfront Portland
  • Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

You should know

  • Hilton Garden Inn Portland Downtown Waterfront offers transfers from the ferry terminal and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Portland-Hotels-Hilton-Garden-Inn-Portland-Downtown-Waterfront.h920341-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Portland-Hotels-Hilton-Garden-Inn-Portland-Downtown-Waterfront.h920341-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Portland-Hotels-Hilton-Garden-Inn-Portland-Downtown-Waterfront.h920341-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.