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The Westin Portland Harborview

4-star property
157 High St, Portland, ME 1-855-201-7819
4.3 out of 5
Very good!
See all 17 travelocity Reviews

"This hotel is gorgeous!! It was an easy five minute walk to the Cross insurance Arena that we were going to for a concert and there were plenty of pla ... " More

By a verified traveler on Wed 27 Apr 2022

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Hotel Description

4-star spa hotel near Portland Museum of Art

Oceanside stay

You'll be steps from Portland Museum of Art and within a 10-minute walk of Cross Insurance Arena with a stay at this Downtown Portland hotel. Maine Medical Center and Hadlock Field are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Feb 5 - Feb 6

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Portland Harborview ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Portland Harborview

Everyone (8) Couples (4) Family (5)
1 out of 5
My reservation was nit in the system. I had to book a new reservation at the front desk

Posted by on Dec 30, 2022

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Comment from Hotel Management

Jan 3, 2023 by Customer Service

Thank you for your feedback, Peter.We sincerely apologize for the inconveniences and challenges that you faced during your time with us. This is not the standard of service that we provide to our guests. We will address these concerns with our management team in order to assure that this never occurs again. We do hope you give us another opportunity to share a more positive experience with you soon.Karl WhippleGeneral ManagerThe Westin Portland Harborview

2 out of 5
The staff are always friendly and helpful. Dining upstairs was a disappointment due to the menu. Unusual but not interesting choices were over-priced. Dining downstairs has deteriorated from prior visits. The sausage was something that I would expect from Walmart--poor taste and rubbery. Average toast smeared with butter. Small amount of tiny overcooked potatoes. Only one bathrobe and it was in rather poor condition. I used to frequent the hotel on a regular basis. I don't think that I will go back again---there are a lot of better places at similar prices.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 27, 2022 by Customer Service

Thank you for your feedback, Janet. We're sorry to hear that your recent stay was not up to our usual standards. We appreciate your feedback about the dining options and the condition of the robe you were given, and we will be sure to pass your suggestions along to the appropriate team members to improve in these area moving forward. We hope you will give us another chance to provide a better experience the next time you're in the area.Karl WhippleGeneral ManagerThe Westin Portland Harborview

3 out of 5

Posted by , from Peoria on Aug 8, 2022

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5 out of 5
This hotel is gorgeous!! It was an easy five minute walk to the Cross insurance Arena that we were going to for a concert and there were plenty of places to eat also within a five minute walk. The staff is very helpful and very friendly.

Posted by , from MONTPELIER on Apr 27, 2022

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Comment from Hotel Management

Apr 28, 2022 by Customer Service

Leaving our guests with a great impression about us is what we strive to do! We're so happy to know you enjoyed your stay, Ronald. We go above and beyond to make sure we have attentive service and convenient access, and we're happy that our efforts don't go unnoticed. We value your feedback and appreciate the kinds words, Ronald! Come see us again soon. Scott Marn General Manager The Westin Portland Harborview

5 out of 5
Convenience to theater and restaurants.

Posted by on Apr 2, 2022

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Comment from Hotel Management

Apr 7, 2022 by Customer Service

Our will love to hear they left such a wonderful impression on you, Karen! We want you to feel right at home as soon as you walk through our doors, so we're super happy to hear that our team took such great care of you during your stay! We're also glad you loved our central location so much. We look forward to hosting you again soon so we can share another amazing experience with you. We appreciate your feedback! Scott Marn General Manager The Westin Portland Harborview

5 out of 5

Posted by on Mar 20, 2022

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5 out of 5
The location was perfect, we were able to walk to dinner and the concert. The room was nice, and clean. The shower was very nice, we loved the oversized showerhead. The staff was friendly. We had breakfast in the C2 restaurant and it was delicious. My only complaint is that you have to pay $30 to park in the garage or valet, but it doesn't tell you that on the website. We found out upon check in that parking was an additional charge.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 9, 2022 by Customer Service

Kellie, We're delighted to know you were pleased with your stay at The Westin Portland Harborview! We're so glad that you trusted in us to keep you satisfied and comfortable throughout your time with us. We're glad you appreciated our location, cleanliness, showers, breakfast offerings, and team! If there's anything else we can do to make your next stay even better, don't hesitate to let us know, Kellie! We look forward to your next visit with us! Scott Marn General Manager The Westin Portland Harborview

5 out of 5
Proximity to state theater and hotel key access to parking garage

Posted by on Oct 29, 2021

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Comment from Hotel Management

Oct 30, 2021 by Customer Service

Thank you for the fantastic review, Noreen! We are happy to hear that you enjoyed your time at The Westin Portland Harborview. We pride ourselves on the location of our property, with it's proximity to the local attractions provides our guests with a chance to explore the area. We are also happy to hear that you were pleased with the access to our parking garage, we strive to make each stay as comfortable and relaxing as possible. Your review shows us that we are doing our jobs! We hope to see you again soon for another amazing visit! Peter Foster Assistant General Manager The Westin Portland Harborview

5 out of 5
I have stayed before and the hotel is beautiful, staff is helpful. Now they even offer a shuttle to area restaurants, which is a plus. Valet parking charge is the only negative, at $38 nightly.

Posted by on Oct 2, 2021

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Comment from Hotel Management

Oct 5, 2021 by Customer Service

We appreciate you taking the time to leave us your review Paula. We're glad to hear that you enjoyed our friendly staff so much and especially our easy shuttle service. We will make sure to address your concerns regarding our parking with the appropriate members of our team moving forward. Thank you and we look forward to host you again next time you visit Portland. Peter Foster Assistant General Manager The Westin Portland Harborview

5 out of 5
Friendly staff, good location and clean

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 8, 2021 by Customer Service

Thank you so much for the great review! We were so happy to hear that you enjoyed our welcoming staff, great location, and clean accommodations so much. Our team works very hard to ensure that our guests have the best possible experience at our property, so your feedback lets us know we are doing our job! We hope to see you back again soon for another fantastic experience! Peter Foster Assistant General Manager The Westin Portland Harborview

About the The Westin Portland Harborview

Location 157 High St, Portland, ME 04101

Property Features

The Westin Portland Harborview offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 15500 square feet (1440 square meters) and includes a conference center. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Westin Portland Harborview. An area shuttle within 3.00 miles, a ferry terminal shuttle, and a train station pick-up service are free. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 15 levels
  • 15500 sq ft of conference space
  • 1440 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Portland Transportation Center (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle within 3.00 miles, train station pick-up, and ferry terminal shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Portland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

C2 (Congress Squared) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Top of the East - Overlooking the ocean, this rooftop bar specializes in American cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Artne Spa. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Deep tissue massage
  • Swedish massage
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 5 AM-11 PM.

The Westin Portland Harborview offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Westin
  • Portland Westin Harborview
  • Westin Harborview
  • Westin Harborview Hotel
  • Westin Harborview Hotel Portland
  • Westin Harborview Portland
  • Westin Portland
  • Westin Portland Harborview
  • The Westin Portland Harborview Maine
  • Westin Portland Harborview Hotel
  • The Westin Portland Harborview Hotel
  • The Westin Portland Harborview Portland
  • The Westin Portland Harborview Hotel Portland

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.