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4.1 out of 5

"This is obviously not a luxury hotel for the price point but it is comfortable and offers decent amenities. Though we didn't take advantage of it, the ... " More

By a verified traveler on Fri 19 May 2017

Hotel Description

3-star hotel near Cross Insurance Arena

Close to airport

With a stay at this Downtown Portland hotel, you'll be steps from Charles Q. Clapp House and Portland Museum of Art. Cross Insurance Arena and McLellan-Sweat Mansion are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free WiFi and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 239 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Jan 22 - Jan 23

Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Bay View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Portland-By the Bay ratings based on 53 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Portland-By the Bay

Everyone (16) Couples (3)
5 out of 5

Posted by on Nov 17, 2019

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4 out of 5
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Posted by on Nov 14, 2019

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4 out of 5
It was being renovated so will be improved soon. Location was good.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 12, 2019 by Front Desk

We are very excited about our ongoing renovations. We hope that you will stop by soon to see the improvements that we continue to make!

4 out of 5

Posted by on Oct 29, 2019

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4 out of 5
Friendly staff, but I don’t like having to pay for parking and buffet is very expensive

Posted by on Oct 13, 2019

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5 out of 5

Posted by on Aug 27, 2019

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5 out of 5
Though there were renovations going on, it didn't impact our stay. We were too busy exploring the city to use the other amenities, but we LOVED the free shuttle service. Not only did they take us to and from the airport (very promptly), but all around the city (within a certain radius) which really helped stretch our short time in Portland! The room was clean and we were thankful for the little marketplace off the lobby.

Posted by on Jul 30, 2019

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5 out of 5

Posted by on Jul 25, 2019

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5 out of 5
Location was great room had a view of the harbor you can walk to nearby restaurants and nightclubs

Posted by on Jul 7, 2019

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5 out of 5
Room clean large bed comfortable. Staff helpful abd friendly

Posted by on Jul 3, 2019

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About the Holiday Inn Portland-By the Bay

Location 88 Spring St, Portland, ME 04101

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Exterior
  • Guestrooms
  • Meeting facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Holiday Inn Portland-By the Bay offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Tour/ticket assistance, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Portland-By the Bay. A roundtrip airport shuttle (available on request) and an area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Portland hotel is smoke free.

  • 239 guestrooms or units
  • 11 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (6.3 km / 3.9 mi)
  • Train station: Portland Transportation Center (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Portland-By the Bay offers 239 air-conditioned accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Port of Call Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 5:00 AM to 1:00 AM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 5:00 AM to 1:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 16 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Portland-By Bay
  • Holiday Inn Portland-By Bay
  • Holiday Inn Portland-By Bay Hotel
  • Portland By The Bay Portland
  • Holiday Inn Portland-By the Bay Hotel
  • Holiday Inn Portland-By the Bay Portland
  • Holiday Inn Portland-By the Bay Hotel Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.