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Hôtel Palace Royal

4.0 star property
4-star eco-certified hotel near Château Frontenac

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Photo gallery for Hôtel Palace Royal

Interior detail
Balcony view
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk
Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Living room | Flat-screen TV
Classic Room, 1 Queen Bed, Interior | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Restaurant

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Popular LocationQuebec City Convention Center3 min walk
  • Popular LocationChâteau Frontenac12 min walk
  • Popular LocationQuebec Cruise Terminal17 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)21 min drive

Room options

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 King bed and Sofa-bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite with Panoramic City View, 1 King bed

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | Flat-screen TV

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen bed and glass shower

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and Sofa-bed

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 Queen bed and Sofa-bed

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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Hot Tub
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4.3 out of 5, Excellent, (1119)
The price is $197
per night
$234 total
includes taxes & fees
May 27 - May 28
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About the neighborhood

Québec City

City center stay.Within a 10-minute walk of this Old Quebec hotel, you'll find Quebec City Convention Center and Grande Allée. Château Frontenac and Quebec Cruise Terminal are also within 2 miles (3 km).

What's nearby

  • Théâtre Capitole - 2 min walk
  • Quebec City Convention Center - 3 min walk
  • Quebec City Town Hall - 9 min walk
  • Château Frontenac - 12 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 22 min drive

Restaurants

  • Restaurant Poutineville Vieux Québec - 1 min walk
  • Cochon Dingue Rue Saint-Jean - 3 min walk
  • La Ninkasi - 3 min walk
  • Second Cup Coffee Co - 1 min walk
  • Bar le Drague - 3 min walk

About this property

Hôtel Palace Royal

4-star eco-certified hotel near Château Frontenac
As a guest of Hôtel Palace Royal, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hôtel Palace Royal. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

English, French

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25–25 for adults, and CAD 15–15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in and contactless check-out are available.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2024-11-30, 160705

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

How close is Hôtel Palace Royal to the airport?

Hôtel Palace Royal is 13.7 mi (22-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Palace Royal?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on May 20, 2024 start from $144.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Palace Royal have an airport shuttle?

Airport shuttle services are not available at Hôtel Palace Royal.

Does Hôtel Palace Royal offer free breakfast?

Free breakfast isn’t offered at Hôtel Palace Royal, but full breakfast is offered for a fee of between CAD 25 and 25 for adults, CAD 15 and 15 for children.

Is there a casino at Hôtel Palace Royal?

No, there is no casino at this hotel.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; Check-in end time: midnight.

Is there free parking at Hôtel Palace Royal?

Free parking is not available at this hotel. Self parking is available for CAD 26 per day.

Does Hôtel Palace Royal have a pool?

Hôtel Palace Royal features an indoor pool.

Does Hôtel Palace Royal have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Palace Royal have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hôtel Palace Royal to downtown Québec City?

Hôtel Palace Royal is 0.4 mi away from Québec City.

Hôtel Palace Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1048 out of 2163 reviews" "
Rating 8 - Good. 646 out of 2163 reviews" "
Rating 6 - Okay. 270 out of 2163 reviews" "
Rating 4 - Poor. 123 out of 2163 reviews" "
Rating 2 - Terrible. 76 out of 2163 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 2 nights in Feb 2024

10/10 Excellent

YuChiao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really close to everything we were there for! The restaurant in the hotel was so amazing to our 5 year old as well as great food! We had a great time and definitely will be back!
Stayed 3 nights in Feb 2024

6/10 Okay

Caroline

Hôtel correct
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Edeline

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Avoir un room service à tous les jours. C'est un minimum qu'on espére avoir quand on paie une chambre d'hôtel à 200$ la nuit. Sinon c'était bien dans l'ensemble. Hôtel bien situé, propre et tranquille.
Stayed 2 nights in Feb 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service, room comfort
Location is great but smell of pool is horrific!
Stayed here Saturday - Tuesday for Winter Carnaval with our 2 children. The room initially advertised both in photos and the amenities, that the room would have a small table with 2 chairs, it did not. We found this to be inconvenient as it left us no place for our 2 children to sit and eat, which wasn’t ideal. The housekeeping every few days is advertised as being eco friendly but personally it was wildly inconvenient to not have clean towels each day, or at least enough towels based on the occupancy; we had 2 large towels for a family of 4. There was a SEVERE sulfur and chlorine smell that was extremely strong, I’m not sure how the folks with balconies facing the pool tolerated it! The hallway had such a strong sulfur smell and since our return home we have washed the bathing suits 5 times and can’t shake the smell - looks like they are getting tossed. Overall, the location is great but the smell and lack of fresh towels each day will have us searching elsewhere for our return next year. Staff was lovely though!
Stayed 3 nights in Feb 2024

10/10 Excellent

lenir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Feb 2024

6/10 Okay

Eric

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Gérard

Stayed 2 nights in Feb 2024