"The location was fantastic! Everything in Old Quebec City was within walking distance. The hotel was beautifully decorated for the Christmas holiday. ... " More
City center stay
A stay at this Old Quebec hotel places you steps from Le Capitole and a 5-minute walk from Quebec City Convention Center. Quebec City Town Hall and Parliament Building are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi.
Free Internet, comfy beds
The 234 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Entertainment options include flat-screen TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available once per stay.
Jan 1, 2020 by La Direction
Bonjour Deborah, We were very honoured to welcome you during your last stay at the Hotel Palace Royal and thank you for taking time to share your comments. We are looking forward to welcoming you again during your next stay in wonderful Quebec City!
Oct 23, 2019 by Jackie-Jill Tremblay
Dear guest, We were very honoured to welcome you during your last stay at the Hotel Palace Royal and thank you for taking time to rate our property. We are looking forward to welcoming you again during your next stay in wonderful Quebec City!
Oct 8, 2019 by Jackie-Jill Tremblay
Dear guest, Thank you for staying at the Hotel Palace Royal and taking a moment to rate your experience. You see us sincerely sorry for not being able to offer a service up to our reputation during your stay. Be aware that your comments have been communicated to the management, which will make sure to follow up specifically on the points you have raised. Thanks again and have a nice day!
Sep 10, 2019 by Jackie-Jill Tremblay
Thanks for staying with us Mary. We appreciate your feedback and are looking forward to welcoming you again at the Hotel Palace Royal during your next stay in wonderful Quebec City. Have a nice day.
Aug 9, 2019 by Jackie-Jill Tremblay
Dear traveler, We were very honoured to welcome you during your last stay at the Hotel Palace Royal and thank you for taking time to rate our property. We are looking forward to welcoming you again during your next stay in wonderful Quebec City! Have a great day.
Jul 30, 2019 by Jackie-Jill Tremblay
Bonjour, Thank you for staying at Hotel Palace Royal and for taking a moment to rate your stay. We are looking forward to welcoming you again.
Jul 19, 2019 by Jackie-Jill Tremblay
Bonjour, Thank you for staying at Hotel Palace Royal and for taking a moment to rate your stay. We are looking forward to welcoming you again!
Jul 20, 2019 by La Direction
Bonjour! Nous avons été très honorés de vous compter parmi nous lors de votre dernier séjour à l’Hôtel Palace Royal et apprécions que vous ayez pris le temps d’évaluer notre établissement. Au plaisir de vous accueillir à nouveau à l’Hôtel Palace Royal lors de votre prochain séjour dans la magnifique ville de Québec!
Jul 18, 2019 by La Direction
Bonjour! We were very honoured of welcoming you during your last stay at the Hotel Palace Royal and thank you for taking time to rate our property. Looking forward to welcome you again at the Palace Royal during your next stay in wonderful Quebec City!
Jul 10, 2019 by La Direction
Bonjour! We were very honoured of welcoming you during your last stay at the Hotel Palace Royal and thank you for taking time to rate our property. Looking forward to welcome you again at the Palace Royal during your next stay in wonderful Quebec City!
The following facilities or services will be unavailable from January 9 2021 to February 28 2021 (dates subject to change):
As a guest of Hôtel Palace Royal centre-ville, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 4502 square feet (418 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly Hôtel Palace Royal centre-ville. Parking is available for a fee. This 4-star Quebec hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Hôtel Palace Royal centre-ville offers 234 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
For a fee, guests can enjoy full breakfast daily from 7 AM to 1:00 PM.
Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.