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WoodSpring Suites Raleigh Apex

2.5-star property
901 Lufkin, Apex, NC 1-855-201-7819

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3.3 out of 5
See all 10 Travelocity Reviews

"No comment................... .. .......... ..................................................,.....................? " More

By a verified traveler on Sun 14 Mar 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Apex hotel

In suburbs

Within 3 miles (5 km) of this Apex hotel, you'll find Knights Play Golf Center and Halle Cultural Arts Center. Bombshell Beer Company and Hemlock Bluffs Nature Preserve are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.

Free WiFi, kitchens

The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, dining areas, and phones. Housekeeping is available once per stay.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$56* Per night/room Apr 15 - Apr 16

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

WoodSpring Suites Raleigh Apex ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for WoodSpring Suites Raleigh Apex

Everyone (9)
5 out of 5

Posted by on Mar 23, 2021

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5 out of 5
No comment................... .. .......... ..................................................,.....................?

Posted by on Mar 14, 2021

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4 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 17, 2020 by Chris

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

3 out of 5

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 17, 2020 by Chris

Thank you so much for posting a review of our property. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

4 out of 5
Location was tough. However room was nice and quiet.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by Chris

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

1 out of 5
To begin with, the lady at the front desk gave me a key for room 201 and when I opened we the door, it was apparant the room was “being used”. When I went back to the lobby, she simply stated, “oh, I gave you the wrong room, that one is occupied!” No apology, no embarrassment, nothing!!! Super dangerous for me and could have easily gotten shot. The hotel was was unclean and I was afraid to sleep in the sheets. No shampoo in room and no ice machines in hotel. TERRIBLE!

Posted by on Aug 26, 2018

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Comment from Hotel Management

Aug 30, 2018 by Allen M

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that the room was not correctly cleaned. I met with the staff to ensure that this is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.

2 out of 5

Disappointed

Pros: Unfortunately not much. It was only 15 min from our function in New Hill area.
Cons: Customer service, accessability to a front desk person, and cleaning.
Location: Work related trip so didnt have time to explore the area.
Needed to confirm late check in and get info from hotel. No one answering phone had to leave message but no return call. Finally got through and got info. Arrived as expected for late check in and although beds looked made the floors of room sticky, food left in fridge. When called front desk to make them aware they said they dont clean rooms each day and only when asked. So my question is, with that policy, was my room ever cleaned or just bed made up? Unacceptable to have it not ready especially with late arrival check in. No discount given at check out because again front desk not staffed! Very disappointing.

Posted by , from NC on Jun 13, 2016

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Comment from Hotel Management

Jun 30, 2016 by Allen M

I received a copy of your review, and wanted to take a moment to personally respond. The condition of your room you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is retraining on there cleaning procedures. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

5 out of 5

Will stay again

We booked online since the state fair was going on. Every hotel was reserved luckily they had one room left and the price was great. The lady at the front office was very helpful and pleasant.

Posted by , from eastern north carolina on Oct 19, 2015

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3 out of 5

Nice for a one nighter

Pros: New and cost
Cons: It was new
Location: Located in an industrial area. Good for workers or persons who need a short term place to stay.
New and clean but no frills. Has a full size refrigerator, a stove top, and a microwave.

Posted by , from VA on Oct 13, 2015

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1 out of 5

Room not available

Reserved a two bed non-smoking room. The first problem was the rate. It was higher than the quoted rate. This was resolved once I presented documentation. Then I was informed that only smoking rooms were available. This was not acceptable. I checked the room before rejecting it. The strong smell of smoke was evident upon exiting the elevator. There was no effort to meet my needs.

Posted by , from Naples FL on Aug 11, 2015

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About the WoodSpring Suites Raleigh Apex

Location 901 Lufkin, Apex, NC 27539

Property Features

WoodSpring Suites Raleigh Apex offers its guests laundry facilities, express check-out, and an elevator. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Apex hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2010
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (28.8 km / 17.9 mi)
  • Parking: Free self parking

Room Amenities

WoodSpring Suites Raleigh Apex offers 121 accommodations. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Apex hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay. Renovation of all guestrooms was completed in December 2016.

  • In-room kitchen
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Guests travelling with pets are charged a USD 50 fee per stay, in addition to the nightly pet fee.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 8:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Apex
  • Value Place Raleigh
  • WoodSpring Suites Raleigh Apex Hotel
  • Value Place Raleigh Hotel Apex
  • Value Place Raleigh NC Apex Hotel
  • Value Place Raleigh NC Apex
  • WoodSpring Suites Raleigh Hotel
  • WoodSpring Suites Raleigh
  • Value Place Raleigh NC (Apex)
  • Value Place Raleigh Apex
  • WoodSpring Suites Raleigh Apex Apex
  • WoodSpring Suites Raleigh Apex Hotel
  • WoodSpring Suites Raleigh Apex Hotel Apex

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.