"Room was dirty and staff was not friendly. Asked for credit card with out an explanation untail. I asked and rudely said for incidentals. " More
In entertainment district
At this hotel, you'll be steps from Horseshoe Tunica Casino and Gold Strike Casino. Also, Mississippi River is within half a mile (1 km) and 1st Jackpot Casino Tunica is within 2 miles (3 km).
Casino, fitness center
A casino, 5 restaurants, and an outdoor pool are all featured at this hotel. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafes. You'll appreciate the gym, bar/lounge, and snack bar/deli.
May 12, 2023 by Phalon
I do apologize. We will work and address these issues. Thank you for staying at Horseshoe Tunica.
Apr 11, 2023 by ALMA
Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please always feel free to speak to someone in management. We love to correct any dissatisfaction before you leave to insure a great experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Management Team
Dec 31, 2022 by a
Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.SincerelyManagement Team
Nov 29, 2021 by Hotel Management
We do apologize. We will address the staff. Please do not allow this to be your last visit. Thanks,
Oct 24, 2021 by a
Thank you for the awesome rating.
Sep 28, 2021 by Hotel Management
Thanks for staying with us. We appreciate your feedback!
Aug 20, 2021 by a
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please always feel free to speak to someone in management. We love to correct any dissatisfaction before you leave to insure a great experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management Team
Jul 18, 2021 by a
Thank you for the awesome rating.
Jun 11, 2021 by a
Thank you for the awesome rating.
Horseshoe Tunica Casino and Hotel offers its guests an outdoor pool and a fitness center. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A casino, gift shops/newsstands, and coffee/tea in a common area are also featured at Horseshoe Tunica Casino and Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Robinsonville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Horseshoe Tunica Casino and Hotel offers 500 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 42-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.
For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.
Jack Binion's Steak - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
JB's Cafe - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.
8 oz Burger Bar - This diner specializes in American cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests younger than 21 are not permitted in the swimming pool.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.