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4.2 out of 5

"The room was clean and beds were comfortable. We were in 3rd floor, and there was little noise. " More

By a verified traveler on Wed 23 Sep 2020

Hotel Description

Rocky Mount guestrooms with kitchens

In Rocky Mount

Stay at this Rocky Mount hotel and you'll be within half a mile (1 km) of Rocky Mt Medical Park and 2 miles (3 km) of Nash Day Hospital. LifeCare Hospitals of North Carolina and Golden East Crossing Mall are also within 3 miles (5 km).

Business services

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free Internet, kitchens

The 83 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$94* Per night/room Apr 22 - Apr 23

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible, Non Smoking (1 King, Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 King Bd)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Rocky Mount, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Rocky Mount, an IHG Hotel

Everyone (10) Couples (1) Family (5)
4 out of 5
The room was clean and beds were comfortable. We were in 3rd floor, and there was little noise.

Posted by , from Indian Rocks Beach, FL on Sep 23, 2020

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Comment from Hotel Management

Sep 24, 2020 by CBritt

Dear Harriet, Thank you for choosing our hotel and thank you for taking the time to let us know about your stay with us. We sincerely appreciate your feedback and invite you to come back again when traveling to/through our fair city. Warmest Regards, CBritt

5 out of 5
Very receptive on our arrival. There were no problems. We arrived late but were able to find the local grocery store to purchase some food to microwave in the hotel room. Next morning we went to the local breakfast diner and the chef was #1.

Posted by , from CT on Jul 8, 2020

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Comment from Hotel Management

Jul 10, 2020 by CBritt

Dear AH, Thank you for choosing Candlewood Suites and thank you for taking the time to let us know about your stay with us. We invite you to come back to stay with us again. Warmest Regards, CBritt

4 out of 5
Very clean and comfortable hotel. The room had been recently renovated and there were clear signs of it being cleaned for our stay. Staff was kind and pleasant to interact with; the person checking in before was upset about a room change and the staff person was super nice and apologetic, never getting defensive or upset. Overall excellent price for the quality. We will stay here again.

Posted by on Jun 16, 2020

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Comment from Hotel Management

Jun 17, 2020 by CBritt

Dear Anonymous, Thank you for choosing the Candlewood Suites and thank you for taking the time out of your schedule to let us know about your stay. We really appreciate your feedback and invite you to come back again. Warmest Regards, CBritt

3 out of 5
Liked wood floors. Stove didn’t work. Saw small roach Tub was not handicap accessible

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by MNicholas

Dear Anonymous, Thank you for taking the time to rate your stay with us. We apologize for the inconvenience you experienced during your visit. Our staff and management is available at any time that you are staying to handle any concerns you have while it is our desire to provide a great stay, every time you visit. Our stoves are designed to work on a timer (a safety feature) to avoid a guest leaving the unit on while sleeping or God forbid, while incoherent. We invite you to come back again to give us a chance to provide that great service that we are noted for in our field. Warmest Regards, MNicholas

5 out of 5
Very clean , great stall. Been there many times. They are next to the I95 diner.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for choosing us and thank you for taking the time to let us know about your stay. We invite you to come back again. Warmest Regards, MNicholas

3 out of 5
Felt like the hotel needed upgrading. The lobby was fine but the room needed cleaning

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 18, 2019 by MNicholas

Dear Anonymous, Thank you for choosing our hotel and thank you for taking the time to complete a survey concerning your visit. Our staff and management strive to provide great service to all of our guest everyday. We apologize sincerely for not meeting your expectations. We invite you to come back again so as to show you that your visit was not the norm for our hotel. Warmest Regards, MNicholas

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for taking the time to rate your stay with us. We invite you to come back again. Warmest Regards, MNicholas

4 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for taking time out of your travel schedule to rate your stay with us. We invite you to come back again. Warmest Regards, MNicholas

5 out of 5
First time here.... will certainly stay again. Thanks

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 15, 2019 by MNicholas

Dear Anonymous, Thank you for choosing our hotel and thank you for taking the time to let us know about your visit. We look forward to your staying with us again. Warmest Regards, MNicholas

5 out of 5
Close to rt.95 and Every comfort. Loved the bed and linens.

Posted by , from Lake city Florida on Nov 2, 2018

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Comment from Hotel Management

Nov 5, 2018 by MNicholas

Dear Joanna, Thank you for taking the time to complete a review of your stay at the Candlewood Suites. We appreciate feedback from our guests as it lets us know how we fared during their visit to our hotel. We invite you to come back to stay with us again. Thank you for choosing us. Warmest Regards, MNicholas

About the Candlewood Suites Rocky Mount, an IHG Hotel

Location 688 English Rd, Rocky Mount, NC 27804

Property Features

Candlewood Suites Rocky Mount, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Rocky Mount, an IHG Hotel also features barbecue grills, a picnic area, and laundry facilities. Self parking is free. This Rocky Mount hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (105.4 km / 65.5 mi)
  • Train station: Rocky Mount Station (9 km / 5.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Rocky Mount, an IHG Hotel offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Rocky Mount hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel ROCKY MOUNT
  • Candlewood Suites ROCKY MOUNT
  • Candlewood Suites Rocky Mount Hotel Rocky Mount
  • Candlewood Suites Rocky Mount Hotel
  • Candlewood Suites Rocky Mount
  • Candlewood Suites Rocky Mount, an IHG Hotel Hotel
  • Candlewood Suites Rocky Mount, an IHG Hotel Rocky Mount
  • Candlewood Suites Rocky Mount, an IHG Hotel Hotel Rocky Mount

You should know

  • The seasonal pool will open in July and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.