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Courtyard by Marriott Long Island MacArthur Airport

3-star property
5000 Express Dr S, Ronkonkoma, NY 1-855-201-7819
3.7 out of 5
Good!
See all 7 travelocity Reviews

"Dated property, bathroom remodels would help, more attention to detail on cleaning would be nice ( bathroom light switches were disgusting, crusty st ... " More

By a verified traveler on Sat 07 May 2022

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Hotel Description

3-star guestrooms with free WiFi

Close to airport

Stay at this Ronkonkoma hotel and you'll be within 9 miles (15 km) of Patchogue Theatre for the Performing Arts and Stonebridge Golf Links and Country Club. Long Island Game Farm and Adventureland are also within 20 miles (32 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a picnic area are also offered.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Jun 15 - Jun 16

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Long Island MacArthur Airport ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Long Island MacArthur Airport

Everyone (4) Family (1)
4 out of 5
Dated property, bathroom remodels would help, more attention to detail on cleaning would be nice ( bathroom light switches were disgusting, crusty stuff in the corners of the bathroom was kind of gross to look at). Lobby and common areas were nice, the rooms unfortunately weren’t in keeping with the common areas.

Posted by on May 7, 2022

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Comment from Hotel Management

May 8, 2022 by Kaitlyn

Hello Phil, Please accept my sincere apologies regarding our hotel not providing a perfect stay. I will speak with our housekeeping department and we will work harder to provide a better experience. We are looking forward to our bathrooms being updating in the next couple of years. Thank you for taking the time to make us aware of your experience.

5 out of 5

Posted by on Nov 20, 2021

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5 out of 5

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 27, 2021 by Susanne

Thank you so much for your valued feedback. We are thrilled that you enjoyed your stay and we look forward to welcoming you back soon.

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Susanne

Thank you so much for the valuable feedback. We are thrilled that you enjoyed your stay, and we look forward to hosting you again in the near future.

5 out of 5
A nice lady shuttled us to the airport free of charge. Room was clean. Sheets clean, including sheets/bedding for the sofa bed (which often do not seem so clean in other hotels). Had to ask for extra towels, as there were not even as many as people in our room. Wish there was a bathroom fan.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by Susanne

Thank you so much for your valued feedback. We look forward to hosting you in the near future.

2 out of 5

Not up to Marriott's usual standards

Pros: The pool and gym area were clean and well stocked with clean towels.
Cons: The rooms and cable and wifi need an upgrade and easy fixes like ripped shower curtains and dingy bed skirts are really inexcusable!
Our shower curtain was ripped and hanging on one end, the Wifi was not working, the bed skirts on both queen beds looked cattywampus and repellingly dingy and, the cable and regular channels were VERY limited.

Posted by , from New York City on Jul 5, 2016

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1 out of 5

Rude, snide staff, overpriced, not worth the cost!

They tried to overcharge me for our group rate (there 15 of us staying), staff made snide remarks and were completely unhelpful to my mother, gave her such a hard time about paying with cash and made her feel like she was a 2nd class customer, those who stayed more than one day didn't get their rooms cleaned, toilet paper was empty, remote control didn't work. An all around unpleasant experience and will definitely recommend friends/family/coworkers never stay at a Courtyard Marriott based on the lousy service received here. The experience was awful. None of us that stayed here will ever stay at a Courtyard Marriott again, and we'll be sure to spread the word of the lousy service we received here. None of us were happy with our experience here.

Posted by , from Armpit of America, Midwest on May 15, 2011

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About the Courtyard by Marriott Long Island MacArthur Airport

Location 5000 Express Dr S, Ronkonkoma, NY 11779

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 743 square feet (67 square meters) and includes conference space. The business-friendly Courtyard by Marriott Long Island MacArthur Airport also features a 24-hour fitness center, a picnic area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Ronkonkoma hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 7 levels
  • 743 sq ft of conference space
  • 67 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Ronkonkoma Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Long Island MacArthur Airport offers 154 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. This Ronkonkoma hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–15 per person
  • Self parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Long Airport Island MacArthur
  • Courtyard Marriott Long Island MacArthur Airport
  • Courtyard Marriott Long Island MacArthur Airport Hotel
  • Courtyard Marriott Long Island Hotel
  • Courtyard Marriott Long Island
  • Courtyard by Marriott Long Island MacArthur Airport Hotel
  • Courtyard by Marriott Long Island MacArthur Airport Ronkonkoma

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.