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Hotel Casa Galería

3.0 star property
3-star adults-only guest house in De La Merced

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Photo gallery for Hotel Casa Galería

Terrace/patio
Desk, laptop workspace, iron/ironing board, travel crib
Terrace/patio
Desk, laptop workspace, iron/ironing board, travel crib
Terrace/patio
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Guadalupe Victoria 47, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Popular LocationPlaza 31 de Marzo6 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral6 min walk
  • Popular LocationSanto Domingo Handicraft Market11 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive

Room options

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, travel crib

Standard Double Room

10/10 Exceptional
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Desk, laptop workspace, iron/ironing board, travel crib

Deluxe Room

10/10 Exceptional
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kukul Doble

Desk, laptop workspace, iron/ironing board, travel crib

Kukul Doble

10/10 Exceptional
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Cristóbal de las Casas

De La Merced stay.With a stay at this De La Merced guesthouse, you'll be steps from Regional Costume Museum and La Merced Church. Amber Museum of Chiapas and Mesoamerican Museum of Jade are also within half a mile (1 km).
View more Guest Houses in San Cristóbal de las CasasOpens in a new window

What's nearby

  • Amber Museum of Chiapas - 5 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • Plaza 31 de Marzo - 6 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Santo Domingo Handicraft Market - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • Claudia Santiz - 4 min walk
  • Tamales Regionales - 4 min walk
  • Antojitos Carmelita - 3 min walk
  • Yo'o Moc Tamales - 4 min walk
  • Torteria las Tortugas - 1 min walk

About this property

Hotel Casa Galería

3-star adults-only guest house in De La Merced
Hotel Casa Galería offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Casa Galería also features a picnic area, dry cleaning/laundry services, and express check-out.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas guesthouse.

  • 5 guestrooms or units
  • Dry cleaning
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Hotel Casa Galería offers 5 accommodations with fireplaces and hair dryers. Accommodations offer separate dining areas and include desks. 32-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Private picnics

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch Smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Outdoor space

  • Yard

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 8:00 PM)
The check-in location differs from the property location; to check in, go to Kukul'ik Travel - Guadalupe Victoria 54, (frente a la propiedad
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000.00 per vehicle (roundtrip)
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

KUKUL Guesthouse San Cristobal de las Casas
KUKUL Guesthouse San Cristobal de las Casas
KUKUL Guesthouse
KUKUL San Cristobal de las Casas
Guesthouse KUKUL San Cristobal de las Casas
San Cristobal de las Casas KUKUL Guesthouse
Guesthouse KUKUL
Kukul San Cristobal Las Casas
KUKUL
Hotel Casa Galería Guesthouse
Hotel Casa Galería San Cristóbal de las Casas
Hotel Casa Galería Guesthouse San Cristóbal de las Casas

Frequently asked questions

How close is Hotel Casa Galería to the airport?

Hotel Casa Galería is 46.8 mi (71-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Casa Galería have an airport shuttle?

Hotel Casa Galería offers an airport shuttle 24 hours a day, for a charge of MXN 1000.00 per vehicle, roundtrip.

Does Hotel Casa Galería offer free breakfast?

Hotel Casa Galería does not offer free breakfast.

Is there a casino at Hotel Casa Galería?

No, there is no casino at this guesthouse.

What time is check-in at Hotel Casa Galería?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Casa Galería?

Free parking is not available at this guesthouse.

Does Hotel Casa Galería have a pool?

Hotel Casa Galería does not have a pool.

Does Hotel Casa Galería have a spa?

There are no spa services available at this guesthouse.

How close is Hotel Casa Galería to downtown San Cristóbal de las Casas?

Hotel Casa Galería is 0.3 mi away from San Cristóbal de las Casas.

Hotel Casa Galería Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay it’s so cold in San Cristobal that it was great to have a fire place in the room. The staff were friendly, the room was clean and the kitchen was beautiful and well equipped.
Stayed 3 nights in Dec 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, safe in a nice central location

8/10 Good

Clara, sylmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet erea a short distance from the city's center.
Stayed 3 nights in Jul 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here!
Stayed 2 nights in Apr 2022

4/10 Poor

ruben

Traveled with family
Disliked: Cleanliness, staff & service
Not happy with the service of the hotel.
The hotel is in a great location. There were a couple issues we had while our stay, the lights were not working or burned out. The owner told us he would replace/repair but never came around to do so. Also, on hotel.com it states the room will be cleaned daily, that was not the case. So, we had to use the same sheets and towels for a couple of days. We brought it to the owner’s attention, he just said “Sorry” about that. Daily clean was the main reason we stayed there or any other hotel. Make sure you have cash to pay for your stay in case his credit card machine is not working. We will not be staying there again. Bad Business!
Stayed 2 nights in Jun 2021

8/10 Good

Lourdes Ivalanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2021

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host, chic space
I stayed at Kukulik for about 2 weeks and really loved my stay. Hugo and his amazing partner went out of their way to make me and my friends feel like we were family. My room was well decorated and provided everything I needed for a long stay, but most importantly the internet was some of the best in the city (which was important since I had to work). They were about to open a coworking space across the street the week I left, so I’ll def have to come back and work there sometime in the future! Thank you so much Hugo for everything! We’ll definitely be back!
Stayed 5 nights in Jan 2021

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Highly recommend
Highly recommend Kukul , amazing experience , starting from beautiful rooms , kitchen and entertainment room that's available for all the guest staying in this charming place. Close to center , very quiet, tastefully decorated, overall for the price top notch hotel. Owner Hugo was amazing,felt like we had professional personal concierge. He booked tours for us ,told us all about good places to eat ,arranged airport transfer etc etc there is no words to describe his love for making sure his customers are getting the best experience staying at his Hotel !!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Kukul
We had a fantastic stay in Kukul, close to the center in a quieter part of town. You can rest comfortably and quietly after your tours in this beautifully decorated house. From here you can walk to all of the important spots, restaurants and shops. Tours come and get you here or are a 5 minute walk away. We had a great time in this beautiful house which is exactly like in the pictures or even better in person! Thank you Claudia and Hugo for the lovely stay and really useful tips!
Stayed 4 nights in Apr 2019