For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this Ponderay hotel, you'll find Sandpoint Elks Golf Course and Panida Theater. Sandpoint City Beach Park and Liberty Pier are also within 6 miles (10 km).
Free perks
This smoke-free hotel features 2 spa tubs, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like continental breakfast and free self parking.
Free WiFi, LED TVs
The 69 guestrooms have LED TVs with satellite channels and offer free WiFi and hydromassage showerheads. DVD players, free local calls, and hair dryers are also available.
Hotel Ruby Ponderay/Sandpoint ratings based on 15 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hotel Ruby Ponderay/Sandpoint
Everyone (8)Couples (2)
3 out of 5
Posted by a verified traveler on Jul 14, 2019
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2 out of 5
After I arrived, I received a survey from travelocity about my initial experience and thoughts of Hotel Ruby Ponderay/Sandpoint. I mentioned the uncomfortable bed and noise. After I sent in the survey, I received a notice back the the Hotel (through travelocity). The hotel said they had contacted me about my complaints. This is not true, I never once heard from them during my stay.
After the first night, room-service came in and changed the towels but did not make up the bed, the sheets were just pulled up. A dirty rag was left in the bathtub, not one we used, but one used to wipe down the bathroom. The bath towels had large wads of hair on them each of the two days we were there.
The cleanliness of the place definitely lacked.
Another problem was in my room, we had hardly any water pressure in the shower. The single bed room was very small. It did have a small fridge, which was nice. I asked about a microwave when we checked in and they said they could bring on up for me if I would like.
However, the front desk staff were very friendly. The overall hotel is quite nice and was clean. The breakfast in the morning was very limited, but at least they had something. The person somewhat staffing it had to be told that the coffee was out, multiple times by several people. Not a big deal, but just not very attentive. I can't say I would recommend this Hotel. Next time I stay in Sandpoint, I would probably try the Holiday Inn Express across the street.
Posted by a verified traveler on Jun 5, 2019
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Comment from Hotel Management
Jul 5, 2019
by Patrick
Thank you for the feedback, it is appreciated. What you experienced is not the standard we have set for ourselves here and I'm deeply sorry for all the issues you came across. I will be investigating these claims to find out what happened. We usually get the highest of compliments for our facility so this is kind of a shock. Again, I am sorry and I hope you'll give us another try when you return to the area. Thank you again for staying and have a wonderful day!
3 out of 5
Good basic accommodations. Spa / hot tub not working. TV in room didn't work.
Posted by a verified traveler on May 22, 2019
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Comment from Hotel Management
May 31, 2019
by Patrick
Thank you for the feedback, I'm glad that you enjoyed your stay. I am sorry to hear that the TV in your room was not working. Sometimes, the settings need to be reset and we could have taken care of that for you or at least determined what the problem was. As for the hot tubs, we did have to close them because they had been hyper chlorinated and we needed to wait for the levels to come down in order for it to be safe. I do apologize for the inconvenience and hopefully you'll come back and give us another try. Thanks again for staying and have a wonderful day!
5 out of 5
Posted by a verified traveler on Jan 7, 2019
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Comment from Hotel Management
Jan 10, 2019
by Patrick
Thank you for the fantastic rating! I'm glad to see that you enjoyed your stay. We look forward to seeing you in the future and I hope you have a wonderful day!
5 out of 5
Clean very easy to get to spacious room great shower!
Posted by a verified traveler on Sep 23, 2018
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4 out of 5
Good hotel close to restaurants.
Pros:Close to restaurants.
Location:North 40 and shopping mall closeby. Sandpoint and the lake also short drive.
Clean room with everything we needed. We found a good restaurant across the street and it is located next door to North 40.
Posted by a verified traveler on Jun 4, 2017
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Comment from Hotel Management
Jul 8, 2017
by Patrick
I'm glad to hear that you enjoyed your stay and we look forward to seeing again in the near future. Have a wonderful day!
5 out of 5
Very clean rooms, overall very nice facility
we enjoyed our stay--location is good. Hot tub and pool area is clean and well maintained. We stayed here to ski Schweitzer. Location is very convenient for that. We had our dog with us and there is a dog area which made it easy. The room was on the small side--but for the price, it was nice, clean, and very affordable.
Posted by Suzanne, from Spokane, WA on Mar 24, 2017
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4 out of 5
Hotel Ruby Ponderay
Pros:Location.
Cons:Beds.
Location:It's a short drive in to Sandpoint and there's lots to do there.
The room was quite comfortable overall. The staff were friendly and helpful.
There was construction in front of the hotel and it began at 6:30 AM. It sort
of got in the way of sleeping, but no fault of the hotel and I think that it'll be
over in a couple of weeks.
The bed was not great.
Posted by Mike, from Tualatin, OR on Sep 16, 2016
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3 out of 5
Nice place but noisy
Very nice place but room was noisy, outside entrance.
Posted by a verified traveler on Nov 27, 2015
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5 out of 5
Great stay in Ponderay
Hotel was new and clean with workout facilities and a nice pool and hot tub, had a wonderful outdoor patio with fire pit. We borrowed bikes from the hotel and rode all over Sandpoint. Very nice bike paths were easy to ride and a great outing!
As a guest of Hotel Ruby Ponderay/Sandpoint, you'll find 2 spa tubs, an indoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and ski storage are also featured at the business-friendly Hotel Ruby Ponderay/Sandpoint. Free self parking is available. This Ponderay hotel is smoke free.
1 building
69 guestrooms or units
2 levels
Continental breakfast (free)
Dining venue
Bar or lounge
Ski lift tickets
Ski equipment storage
Business center (24 hours)
1 conference room
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Front-desk safe
Tour and ticket information
Terrace
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
No smoking on site
Microwave in a common area
Family Friendly Amenities
Family property
Indoor pool
Children's pool
Free WiFi
Laundry facilities
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Airport: Spokane Intl. Airport (GEG) (129.9 km / 80.7 mi)
Train station: Sandpoint Station (4.7 km / 2.9 mi)
Parking: Free self parking
Room Amenities
Hotel Ruby Ponderay/Sandpoint offers 69 air-conditioned accommodations with DVD players and bathrobes. 39-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers. This Ponderay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
LED television
Satellite channels
Premium channels
DVD player
Shower and tub combination
Hydromassage showerhead
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Bathrobes
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free continental breakfast daily from 6 AM to 9:30 AM.
Hotel Ruby Ponderay/Sandpoint has a restaurant on site.
Nearby Activities
2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Free bicycles on site
Water skiing nearby
Golfing nearby
Snowmobiling nearby
Mountain biking nearby
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Ziplining nearby
Horse riding nearby
Sledding nearby
Rafting nearby
Snow tubing nearby
Boat tours nearby
Mountain climbing nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Pool hoist on site
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 10.00 per accommodation, per day (maximum USD 30.00 per stay)
Only dogs are allowed
Maximum 2 per room (weight limit: 50 lbs)
An off-leash area is available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning measures are currently in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.
Service animals are allowed
Noise-free rooms not guaranteed
Service animals are exempt from fees/restrictions
UnionPay
Staffed front desk
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Debit cards
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per person, per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 10.00 per accommodation, per day (maximum USD 30.00 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Howard Johnson Motel Sandpoint Ponderay
Howard Johnson Ponderay Sandpoint
Ruby Ponderay Sandpoint
Ruby Ponderay
Hotel Ruby Ponderay/Sandpoint Hotel
Hotel Ruby Ponderay/Sandpoint Ponderay
Hotel Ruby Ponderay/Sandpoint Hotel Ponderay
You should know
Pool access available from 7:00 AM to 10:00 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Yes, there is a restaurant on site.
This hotel offers free self parking.
Hotel Ruby Ponderay/Sandpoint is 80.7 mi (93-min drive) away from the Spokane, WA (GEG-Spokane Intl.) airport, the closest popular airport to the property.
Hotel Ruby Ponderay/Sandpoint features an indoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.
This hotel is 3.8 mi (6-min drive) from Sandpoint City Beach Park.
There are no spa services available at this hotel.
Hotel Ruby Ponderay/Sandpoint offers free continental breakfast every day from 6 AM to 9:30 AM.
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
Airport shuttle services are not available at Hotel Ruby Ponderay/Sandpoint.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
