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Cedar Point's Castaway Bay

3-star property
2001 Cleveland Road, Sandusky, OH 1-855-201-7819

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3.5 out of 5
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See all 16 Travelocity Reviews

"We love coming to Castaway Bay! It is perfect for our kids age ranges, there is something to do for everyone. We try to come once a winter. This parti ... " More

By a verified traveler on Tue 18 Feb 2020

Points Of Interest

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Hotel Description

Family-friendly 3-star resort near Maritime Museum of Sandusky

On waterfront

You'll find Pipe Creek Wildlife Area and Sports Force Parks at Cedar Point Sports Center within 2 miles (3 km) of this resort. Maritime Museum of Sandusky and Merry-Go-Round Museum are also within 3 miles (5 km).

Free water park, outdoor pool

This smoke-free resort features free water park access, a marina, and 3 restaurants. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 237 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and hair dryers are also available.

Family Room, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cedar Point's Castaway Bay ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cedar Point's Castaway Bay

Everyone (9) Family (3)
4 out of 5
We love coming to Castaway Bay! It is perfect for our kids age ranges, there is something to do for everyone. We try to come once a winter. This particular stay our Tarpon suite smelled of mildew and there were old Gatorade bottles under the bunk beds which doesn’t make me feel as though the cleaning crew looks everywhere. The breakfast buffet was mediocre at best and the water in the water park was also a little chillier than in past years. Overall our kids were happy and didn’t notice these things and that is what matters.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Tyler

Hello, Thank you for staying with us and submitting your review. I apologize for the inconveniences that you experienced, however, I'm happy to hear that you had an overall enjoyable stay. We appreciate your feedback and hope to see you again soon. Regards, Tyler

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by Tyler

Thank you for staying with us and submitting your review.

4 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by Tyler

Thank you for staying with us and submitting your review.

3 out of 5
The water park area was about 100 degrees. It was so hot in there i had to leave.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Tyler

Hello, Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our waterpark and I apologize for our lapse in service. I appreciate your feedback as we are always looking to improve. Thank you, Tyler

5 out of 5
Loved it! Our kids loved it! The water park was the perfect size for our kids. I could see how it would be boring for kids over 12, but ours loved it. It wasn't too big were you could get lost. I was happy with how clean it was. The price was perfect. Staff was great and even gave us our room super early. We will be back!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 18, 2019 by Tyler

Hello, Thank you for the kind review. The Castaway Bay team appreciates when our guests take time to provide feedback about their stay. We are thrilled to hear that you enjoyed our indoor waterpark, and we hope to see you again soon! -Tyler

3 out of 5

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Tyler

Thank you for staying with us and submitting your review.

5 out of 5
Very nice hotel the rooms were clean, the staff was very friendly and helpful. The water park was nice and spacious

Posted by , from IL on Aug 4, 2018

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Comment from Hotel Management

Aug 10, 2018 by Tyler

Hi MATTHEW, We take pride in giving outstanding service to every guest here at Castaway Bay. We are very happy to hear that your experience was no exception. Thank you for leaving your wonderful review. We look forward to seeing you next time! Thank you, Tyler

5 out of 5
First family trip to Cedar Point! 3 adults/3 kids The room was perfect with a king size and two sets of bunk beds. Lots of closet space. The screened in balcony was perfect

Posted by , from Toledo, OH on May 23, 2018

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Comment from Hotel Management

May 23, 2018 by Tyler

Thank you for the five-star review. We are happy to hear that you had an enjoyable stay with us and were able to appreciate the bay view from your balcony. We value your feedback and hope to see you again soon.

3 out of 5

Nice view from room

Staff was rude. We were under the impression that we had 2 double queen beds that fit 4 people. We really ended up wit 2 full beds that were very uncomfortable.

Posted by , from Saginaw,MI on Jul 7, 2017

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Comment from Hotel Management

Sep 18, 2017 by Tyler

Thank you for staying with us and submitting your review. I am sorry that you experience was less than satisfactory. We appreciate your feedback as we are always looking to improve the guest experience.

4 out of 5
Pros: The reception personnel were helpful. Rashid went above and beyond in being friendly and helpful. He was fun to talk to and super to deal with.
Cons: Having double beds as standard and charging to upgrade to queen. My husband didn't realize that or we might have upgraded--even though it is stupid.
Location: The location was fine even though it took us awhile to get oriented and find the other restaurants in the area.
We were satisfied with this hotel. There were two things that could have been better. They need to get rid of the double beds and not charge for "upgrading" to queen beds. It seems that most hotels have queen beds almost all of the time without raising the price. Also, we had asked for adjoining rooms because there were 7 of us. The grandparents, one parent, and 4 teenagers. They said they didn't have any available. We had requested this when we made the reservations but --who knows!!!

Posted by , from Bedford, In on Jun 28, 2017

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Comment from Hotel Management

Sep 18, 2017 by Tyler

Thank you for staying with us and taking the time to submit your review. We are happy to hear that you had an enjoyable experience and that our staff was able to make your stay extra special. We appreciate your feedback and hope to see you again soon.

About the Cedar Point's Castaway Bay

Location 2001 Cleveland Road, Sandusky, OH 44870

Renovations + Closures

This property is closed from March 18 2020 to March 31 2021 (dates subject to change).

This property will be closed from January 01 2021 to December 31 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Cedar Point's Castaway Bay offers its guests a complimentary water park, a marina, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this resort measures 6000 square feet (557 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Cedar Point's Castaway Bay. Free self parking is available. This 3-star Sandusky resort is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2004
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hopkins Intl. Airport (CLE) (82.5 km / 51.3 mi)
  • Train station: Sandusky Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Cedar Point's Castaway Bay offers 237 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sandusky resort provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Big Daddy's Snack Shack - This café specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Ebb and Eddys - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Mango Mikes - This buffet restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a deposit for first night and taxes.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cedar Points Castaway Bay Hotel
  • Cedar Points Castaway Bay Hotel Sandusky
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  • Cedar Point's Castaway Bay
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  • Sandusky Castaway Bay
  • Cedar Point's Castaway Bay Resort Sandusky
  • Cedar Point's Castaway Bay Resort
  • Cedar Point's Castaway Bay Resort
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  • Cedar Point's Castaway Bay Resort Sandusky

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.