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Sheraton Santo Domingo Hotel

4.0 star property
Hotel near Malecon, connected to a shopping center in Santo Domingo

Choose dates to view prices

Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Junior Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine, pool views
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Parking included
  • Free WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
365 George Washington Avenue, Santo Domingo, 10205
  • Popular LocationMalecon1 min walk
  • Popular LocationGuibia Beach18 min walk
  • Popular LocationSambil Santo Domingo4 min drive
  • AirportSanto Domingo (SDQ-Las Americas Intl.)33 min drive

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

View from room

Junior Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

View from room

Junior Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

View from room

Club Suite, 1 Bedroom, Balcony

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santo Domingo

Seaside stay .A stay at this Gascue hotel places you steps from Casino Diamante and within a 5-minute walk of Malecon. Grand Casino Jaragua and El Obelisco Macho are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 18 min walk
  • Calle El Conde - 19 min walk
  • Sambil Santo Domingo - 4 min drive
  • Centro Olimpico - 4 min drive

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • Villar Hermanos - 6 min walk
  • Adrian Tropical - 8 min walk
  • El Leñazo - 9 min walk
  • Cafeteria Clinica Abreu - 9 min walk
  • Restaurante Manolo - 7 min walk

About this property

Sheraton Santo Domingo Hotel

Hotel near Malecon, connected to a shopping center in Santo Domingo
Sheraton Santo Domingo Hotel offers its guests an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 13 meeting rooms are available. Event space at this hotel measures 5355 square feet (497 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sheraton Santo Domingo Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Santo Domingo hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 11 levels
  • 5355 sq ft of conference space
  • 497 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 30 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

How close is Sheraton Santo Domingo Hotel to the airport?

Sheraton Santo Domingo Hotel is 12.4 mi (34-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on May 23, 2024 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Santo Domingo Hotel have an airport shuttle?

Sheraton Santo Domingo Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 45 per vehicle, one-way.

How close is Sheraton Santo Domingo Hotel to the beach?

This hotel is 0.8 mi (1-min drive) from Guibia Beach and 0.9 mi (1-min drive) from Playa Montesinos. Don't forget your sunscreen!

Does Sheraton Santo Domingo Hotel offer free breakfast?

Sheraton Santo Domingo Hotel does not offer free breakfast. It's available every day from 6 AM to 11 AM.

Is there a casino at Sheraton Santo Domingo Hotel?

No, there is no casino at this hotel, but Casino Diamante (1-min walk) and Grand Casino Jaragua (3-min walk) are nearby.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Sheraton Santo Domingo Hotel?

This hotel offers free self parking, valet parking, and extended parking.

Does Sheraton Santo Domingo Hotel have a pool?

Sheraton Santo Domingo Hotel features an outdoor pool.

Does Sheraton Santo Domingo Hotel have a restaurant?

Sheraton Santo Domingo Hotel is home to Cafe Casabe Restaurant, which features international cuisine and ocean views.

Does Sheraton Santo Domingo Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Santo Domingo Hotel to downtown Santo Domingo?

Sheraton Santo Domingo Hotel is 1.1 mi away from Santo Domingo.

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 999 reviews" "
Rating 8 - Good. 223 out of 999 reviews" "
Rating 6 - Okay. 53 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marcia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was old and outdated and would not give us a refund we should’ve got a refund it was not worth $700 for two nights
Stayed 2 nights in Jan 2024

10/10 Excellent

Fiordaliza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

ADOLFO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
Two issues.one, I booked breakfast for three for one day and in the resevertion appeared, breakfast for one person. I told the hotel manager, I think his last name is Santiago, to charge my wife for the breakfast, let my daughter eat at no charge. She is a minor, and in my case, my breakfast came with the booking.They did not wanted to compromise. The supervisor said, I needed to discuss it with Expedia. I didn't eat breakfast in the hotel, I should be refuned. Two, an employee from the hotel opened our room door at 9:30, in the morning to see if we consumed anything from the refrigerator. Check out is at 1:00pm. This particular employee, never knocked the door, if he did I didn't hear it. Why would go in a room at 9:30am to check if you consumed anything from the refrigerator. I paid for that room until 1:00pm. When I return to NY, I would like to know if I was changed for breakfast for three. If you did , I need to be refunded or refunded for one, as I stated before.
Stayed 3 nights in Dec 2023

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Santa Domingo Sheraton.
The hotel was clean, the service was good and the amenities (pool, gym) were also very good. The hotel overlooks the boardwalk - which was pleasant. We were there over New Year’s and it wasn’t loud. Our only complaints were that the temperature in the hotel (not just our room) was very cold also the air conditioning was very noisy and the beds squeaked badly, making it difficult to get a good nights sleep.
Stayed 2 nights in Dec 2023

4/10 Poor

Argelis

Stayed 1 night in Dec 2023

8/10 Good

Frandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the Malecon
Stayed 1 night in Dec 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

4/10 Poor

Edwin

Stayed 1 night in Nov 2023

2/10 Terrible

Martha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were horrible very bad experience I have a baby and they let me out waiting with a toddler crying after a difficult flight. The told me they couldn't accommodate me that night. When I have already booked and paid in advance. After 45 minutes they decided to give me a room with a construction view . I left to Catalonia hotel next morning.
Stayed 3 nights in Aug 2023