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Park Hyatt Shenzhen

5.0 star property
5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station

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Photo gallery for Park Hyatt Shenzhen

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
2 Twin Beds with Skyline View | Minibar, in-room safe, individually decorated, individually furnished
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Executive Suite | Minibar, in-room safe, individually decorated, individually furnished
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033
  • Popular LocationCoco Park Shopping Center8 min walk
  • Popular LocationShenzhen Convention and Exhibition Center11 min walk
  • Popular LocationHuaqiangbei4 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)30 min drive

Room options

View all photos for 2 Twin Beds with City View

2 Twin Beds with City View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Skyline View Deluxe

1 King Bed with Skyline View Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

  • 517 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Skyline View

2 Twin Beds with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

  • 517 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with City View

1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

  • 1184 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed

1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

10/10 Exceptional
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite King

Park Suite King | View from room

Park Suite King

  • 872 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite with Skyline View

Park Suite with Skyline View | View from room

Park Suite with Skyline View

  • 883 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Skyline View

1 King Bed with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

10/10 Exceptional
  • 517 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Central Shenzhen getaway .At this Futian hotel, you'll be steps from Coco Park Shopping Center and within a 15-minute walk of Shenzhen Convention and Exhibition Center. Also, Huaqiangbei is within 2 miles (3 km) and Splendid China Folk Village is within 6 miles (10 km).

What's nearby

  • Coco Park Shopping Center - 8 min walk
  • Shenzhen Convention and Exhibition Center - 11 min walk
  • Huaqiangbei - 4 min drive
  • Huanggang Border Crossing - 5 min drive
  • Huanggang Port - 9 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Convention and Exhibition Center Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 30 min drive

Restaurants

  • 肯德基 - 11 min walk
  • Costa Coffee - 12 min walk
  • 超级牛扒 - 11 min walk
  • 吴记老锅底麻辣火锅 - 12 min walk
  • 拾味馆 - 11 min walk

About this property

Park Hyatt Shenzhen

5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station
Park Hyatt Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 5 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 16146 square feet (1500 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Hyatt Shenzhen. Limited free parking is available on a first-come, first-served basis.

This 5-star Shenzhen hotel is smoke free.

  • 195 guestrooms or units
  • 48 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
Park Hyatt Shenzhen offers 195 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

THE SPA水疗中心 has 7 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Russian

Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 308 per person
  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 583 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 308 per person
  • Rollaway bed fee: CNY 583 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Park Hyatt Shenzhen to the airport?

Park Hyatt Shenzhen is 28.3 mi (49-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Park Hyatt Shenzhen?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on May 26, 2024 start from $248.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Hyatt Shenzhen have an airport shuttle?

Airport shuttle services are not available at Park Hyatt Shenzhen.

Does Park Hyatt Shenzhen offer free breakfast?

Free breakfast isn’t provided at Park Hyatt Shenzhen, but buffet breakfast is offered for a fee of CNY 308 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Park Hyatt Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Park Hyatt Shenzhen?

This hotel offers free self parking.

Does Park Hyatt Shenzhen have a pool?

Park Hyatt Shenzhen features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Park Hyatt Shenzhen have a restaurant?

There are 5 onsite restaurants, offering options like Mediterranean cuisine, garden views, and al fresco dining.

Does Park Hyatt Shenzhen have a spa?

Pamper yourself with a day at THE SPA水疗中心, where you can enjoy facials, body treatments, and body scrubs.

How close is Park Hyatt Shenzhen to downtown Shenzhen?

Park Hyatt Shenzhen is 0.8 mi away from Shenzhen.

Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 46 reviews" "
Rating 8 - Good. 2 out of 46 reviews" "
Rating 6 - Okay. 1 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s new, nice contemporary decoration. Too good food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yi Kuang

Stayed 1 night in Nov 2023

2/10 Terrible

Ye

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined my day in Shenzhen
Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Stayed 2 nights in Oct 2023

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Stayed 5 nights in May 2023

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2022

10/10 Excellent

Xing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and outstanding hotel in the heart of Shenzhen
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
Stayed 5 nights in Jan 2020

10/10 Excellent

Kit Yung Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet away from the bustle of China
incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Stayed 4 nights in Dec 2019

10/10 Excellent

Hyung Geun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019