Copper Queen Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas and cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of: Ecolab (3rd party expert - Global); Safe Travels (WTTC - Global); GBAC STAR Facility Accreditation (global expert); Bureau Veritas (3rd party expert - Global); SafeStay (AHLA - USA); SGS (3rd party expert - Global); Intertek Cristal (3rd party expert - Global).

• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
• Property follows sanitization practices of CovidClean (Safehotels - global expert)
• Property follows sanitization practices of COVID-19 Guidelines (WHO)
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Security system
• Property follows sanitization practices of SafeStay (AHLA - USA)
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Staffed front desk
• Noise-free rooms not guaranteed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities onsite
• Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
• Property is cleaned with disinfectant
• Property follows sanitization practices of Ecolab (3rd party expert - Global)
• Property follows sanitization practices of SGS (3rd party expert - Global)
• Staff does not wear personal protective equipment
• Protective clothing is available to guests
• Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
• Masks are available to guests
• Mobile key entry is not available
• Food service not has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are not provided with hand sanitizer
• Social distancing measures are not in place
• Contactless check-in is not available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• Number of children who can stay free - 10
• Debit cards
• No gap period between guest stays