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"Property was misleading in pics but rooms where big and spacious " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

3-star hotel near South Padre Island Beach, connected to a shopping center

Oceanside stay

Stay at this South Padre Island hotel and you'll be within half a mile (1 km) of South Padre Island Beach and 2 miles (3 km) of Queen Isabella State Fishing Pier. Beach Park at Isla Blanca and Isla Blanca Park are also within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a spa tub on site, and free newspapers and wedding services are also offered.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 87 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and ceiling fans are also available.

Suite, Non Smoking (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$51* Per night/room Oct 25 - Oct 26

King Kitchenette Suite with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Kitchenette Suite with Sofabed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suites At Sunchase ratings based on 18 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Suites At Sunchase

Everyone (10) Couples (1) Family (6)
4 out of 5
Property was misleading in pics but rooms where big and spacious

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by Gama M

Thank you for taking this time to provide this helpful feedback.

2 out of 5
First of all I wasn’t allowed to check in until an hour and a half after check in time because the room wasn’t ready. Do I get extra time to make up for the time I lost in the room ? The sink was broken and they said they couldn’t fix it.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by Gama M

We are terribly sorry for any issues you endured while at our facility. We appreciate the feedback and will be using it to make improvements

5 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 12, 2021 by Gama M

Thank you for staying with us.. We appreciate your feedback

4 out of 5
The room was nice and spacious. Unique halls and corridors. Thankfully they were labeled or we would’ve been lost. Across the street from pineapple ninja.

Posted by , from South Padre on Jun 12, 2020

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Comment from Hotel Management

Jun 12, 2020 by Gama M

Thank you for staying with us.. We appreciate your feedback

1 out of 5
Smelled and looked abandoned pictures were not what was expected of the property

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 6, 2020 by Gama M

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience

5 out of 5
I loved that the hotel was in walking distance to the beach and was different then I looked on the outside.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by GUEST SERVICES

we appreciate your feed back. We look forward to your future stay with us.

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Gama M

we appreciate your feed back. We look forward to your future stay with us.

4 out of 5
It looked and smelled clean. Only thing extra fee to park car

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 25, 2019 by Gama M

Thank you for staying with us.. We appreciate your feedback.

2 out of 5
Couch was dirty and full of stains. Our bathroom was disgustingly dirty. Did not feel comfortable while staying there.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Gama M

Thank you for taking the time to complete this review and providing us with this helpful feedback. We apologize for the issues and inconveniences you encountered during your stay. We will be using this information to improve our facilities.

3 out of 5
It wasn't anything fantastic but it fit our needs. We were overall satisfied with the room and its location

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Gama M

Thank you for taking the time to complete this review and providing us with this helpful feedback.

Property Features

Suites At Sunchase offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/café on site. A business center, a meeting room, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11 square feet (0 square meters) and includes conference space. The business-friendly Suites At Sunchase also features multilingual staff, a garden, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star South Padre Island hotel.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • 11 sq ft of conference space
  • 0 sq m of conference space
  • Coffee shop
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Car service
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Suites At Sunchase offers 87 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This South Padre Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

U-Mix - Overlooking the pool, this bistro specializes in American cuisine.

Ceviche Ceviche - This sushi bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment. <

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 200 per stay (for stays between 05 March - 04 April)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per stay
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Sunchase
  • Suites Sunchase Hotel
  • Suites Sunchase Hotel South Padre Island
  • Suites Sunchase South Padre Island
  • Sunchase Suites
  • Hotel At Sunchase
  • Suites At Sunchase Hotel South Padre Island
  • Suites At Sunchase Hotel
  • Suites At Sunchase South Padre Island
  • Suites At Sunchase Hotel South Padre Island

You should know

  • The seasonal pool will open in April and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.