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Baymont by Wyndham Jacksonville

2.5-star property
1914 Southbrooke Road, Jacksonville, IL 1-855-201-7819
3.0 out of 5
See all 9 travelocity Reviews

"Great staff! Very accommodating. Dirty carpets, broken cabinets in breakfast room, and you could see the laundry area from the front desk and hallway. ... " More

By a verified traveler on Sun 06 Jun 2021

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Hotel Description

Enjoy free breakfast at this Jacksonville hotel

On lake

Within 3 miles (5 km) of this Jacksonville hotel, you'll find Jacksonville Community Park and Lake Jacksonville. Illinois College and Governor Duncan Mansion are also within 6 miles (10 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the business center, conference center, and conference space. There's a gym on site, and laundry facilities and free newspapers are also offered.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$58* Per night/room May 5 - May 6

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Baymont by Wyndham Jacksonville ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Baymont by Wyndham Jacksonville

Everyone (8) Family (1)
4 out of 5

Posted by on Jul 10, 2022

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4 out of 5
Great staff! Very accommodating. Dirty carpets, broken cabinets in breakfast room, and you could see the laundry area from the front desk and hallway.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 6, 2021 by Jay joshi

Thanks for staying with us and we’re really appreciate for your feedback.

2 out of 5
Hotel just OK. Clean but expected it to smell better and feel cleaner. Stairs very dirty. Remote for TV didn’t go with cable company so hard to search for channels. Nothing special for the price

Posted by on May 18, 2019

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Comment from Hotel Management

May 24, 2019 by Jay Joshi

Thanks for staying with us and we’re really sorry for your inconvenience.

4 out of 5
Close to the Presidential Libary that’s all I want to share.

Posted by on Jul 11, 2018

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Comment from Hotel Management

Jul 13, 2018 by Jay Joshi

Thanks for staying with us and we’re really appreciate for your feedback.

5 out of 5
Excellent NEW property--clean, wonderful rates, impressive breakfast with many selections

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by Jay Joshi

Thanks for staying with us. And we really appreciate for your feedback

2 out of 5

Dangerous Living

Pros: The bed was comfortable enough.
Cons: Get the elevator inspected (last inspected in 2016), put some pride in the food, update security issues (bathroom/room doors).
This hotel was not worth the price we paid. The staff had no record of our payment even though it had been paid a week before (they didn't even know how to contact Travelocity to confirm payment). The breakfast was bland and greasy. The carpet in our room was torn up at the edges. The show curtain did not stop water from coming out the other end and flooding the floor (creating a slipping hazard). The bathroom door did not latch. The room door had to be pulled very hard and then tested to ensure it locked each time we left. The most dangerous thing, however, was the elevator; which was last in inspected in 2016 and swayed and rattled excessively when used. We told the front desk about the issue and when we came back later that day, the elevator inspection card's inspection/expiration date had been stuffed down into the frame to conceal them. We took a picture of the concealed card and will be filing a complaint with the Illinois Fire Marshal.

Posted by on May 30, 2018

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Comment from Hotel Management

Jun 7, 2018 by jay joshi

thanks for staying with us. and we are aware of that elevator license expire. we have all paper work for new inspection this year but we never got our renewed license in mail even after we made few calls to the state. sorry for your inconvenience.

3 out of 5

Not Great

Noisy area, trucks, machinery, trains, etc. Clientele included many laborers with trucks, etc. parked all around. Tracked mud into motel, even breakfast room. Noone cleaned it up. Staff seemed minimal, including breakfast where nobody was ever around. Needed things but noone to help us (like napkins). Room had large crack partially filled in ceiling. Chair at desk too tall, interfered with bed, couldn't get around it. Frig door opened wrong way making it difficult to use (against side wall). Beds were very uncomfortable for us, but enjoyed the varied pillows, some soft, hard, etc. No nearby eating, very sparse area for amenities. Bathtub very slick and slipped while showering. No way to make it safer. A/C turned to MAX cooling and room was still too warm (but tolerable). Looong walk to ice/vending machines with them at end of long hall (our room on opposite end(). Checkout easy, had receipt at our door in early AM. TV seemed old and not real clear. Remote did not work well, might have bad battery.

Posted by , from Kansas City on Sep 24, 2016

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1 out of 5

Not what I booked

When we arrived at the hotel, we were given a handicap room. I had booked a standard king room. The pillows were stained yellow and we didn't even use them. We were awaken by the fire alarms going off only to be told to go back in our rooms. Where we continued to hear them go off for 10 min. And to top it off, I was charged twice even though I only stayed one night. Definitely would not stay there again.

Posted by on Aug 17, 2016

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2 out of 5

Terrible internet, TV didn't work

Wonderful staff, clean room, pathetically slow internet and a TV that was broken. Very mixed...

Posted by on Sep 3, 2015

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About the Baymont by Wyndham Jacksonville

Location 1914 Southbrooke Road, Jacksonville, IL 62650

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 500 square feet (46 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Baymont by Wyndham Jacksonville. For a fee, parking is available. This Jacksonville hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2006
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Baymont by Wyndham Jacksonville offers 62 air-conditioned accommodations with washers/dryers and complimentary newspapers. 40-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • Pets: USD 10.00 per accommodation, per day, plus a deposit of USD 10 per night
  • Maximum 3 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10 per night
  • Pet fee: USD 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hotel Jacksonville IL
  • Baymont Inn Jacksonville IL
  • Baymont Inn Jacksonville Hotel
  • Baymont Inn Jacksonville
  • Jameson Inn Jacksonville
  • Jameson Hotel Jacksonville
  • Baymont Inn Suites Jacksonville IL
  • Baymont Wyndham Jacksonville Hotel
  • Baymont Wyndham Jacksonville
  • Baymont Inn Suites Jacksonville
  • Baymont by Wyndham Jacksonville Hotel
  • Baymont by Wyndham Jacksonville Jacksonville
  • Baymont by Wyndham Jacksonville Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.