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"The property is beautiful, very clean and I felt very safe as a lone female traveler. The restaurants served a variety of high quality foods and premi
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4.5-star beachfront property near El Manglar Golf Course
Beachfront retreat
Within 3 miles (5 km) of this Playa del Carmen property, you'll find El Manglar Golf Course and Maroma Beach. Puerto Morelos Town Square is within 12 miles (20 km) and Xcaret Eco Theme Park is within 25 miles (40 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 8 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
Free WiFi, iPod docks
The 540 individually decorated guestrooms offer free WiFi and iPod docks. Free minibar items, furnished balconies or patios, and 24-hour room service are also available.
Valentin Imperial Riviera Maya All Inclusive - Adults Only ratings based on 311 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Valentin Imperial Riviera Maya All Inclusive - Adults Only
Everyone (26)Couples (16)Family (1)
5 out of 5
Posted by a verified traveler on Jan 26, 2020
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Comment from Hotel Management
Feb 20, 2020
by VI
Dear guest,
We appreciate all kinds of feedback, and when we receive compliments given our hard work and efforts we feel rewarded and encouraged to keep it up.
It is so refreshing to know you had overall a great experience and look forward to your next visit!
Best Regards,
Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
5 out of 5
The property is beautiful, very clean and I felt very safe as a lone female traveler. The restaurants served a variety of high quality foods and premium drinks. The service in all areas was impeccable.
Posted by Jenny, from Houston on Jan 2, 2020
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Comment from Hotel Management
Jan 4, 2020
by VI
Dear guest,
Thank you for sharing your positive review regarding the time you spent at Valentin Imperial Riviera Maya during your holidays. We are flattered by reading you had such a great time and that the quality of our services was up to your expectations along with the activities and services.
We want to take customer service up to the next level as making everybody feeling like home , thus you can have total certainty that we will go out our way on your next trip to make your holidays truly a success.
Kindest regards,
5 out of 5
This was our first time to an all inclusive. I tried to avoid reviews, just wanting to go in without any preconceived ideas. I was blown away by the beauty of the grounds, the buildings, God's amazing creation, as well as the friendly helpfulness of the staff. There is something for everyone - whether you're seeking party fun, sports/group activities, or quiet seclusion to restore the body and soul.
Posted by a verified traveler on Nov 2, 2019
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Comment from Hotel Management
Nov 19, 2019
by VI
Dear guest,
It was truly quite an honor to be your host in such special occasion ! Just like you loved the hotel, we all in our team loved by serving you while you were here. Thank you for sharing a detailed review of all the services that were at your disposal and how greatly you enjoyed it. All of our team will be happy to read that you enjoyed their hard work and you can be sure that we will strive to keep up the good work as you have stated.
We really appreciate when our guests not only enjoy the services but also of the hard efforts our team displays in every step they take. Thank you once again for your kind words. Looking forward to welcoming you back next year!
Best regards,
Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
5 out of 5
The grounds are gorgeous and so lush and well kept. The resort is BIG and a lot of walking, but we didn't mind it, especially after eating so much. The rooms are nice but pretty basic. The food is pretty good, but the buffets are repetitive each day.
Posted by a verified traveler on Sep 24, 2019
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Comment from Hotel Management
Sep 26, 2019
by VI
Dear guest,
Thank you for sharing such kind words of the great service and holidays you experienced while you were here with us; it was truly a pleasure to have you around.
You have a place right here waiting for you every time you wish it.
Looking forward to welcoming you back with wide-open arms.
Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
5 out of 5
Everyone at the Valentin Imperial Rivera Maya was wonderful! I especially want to recognize Travelocity for helping us transfer our reservation to this location because 6 of our friends were there, and we had mistakenly booked at another location. Thank you, we had a wonderful time. All the food, service and amenities were excellent!
Posted by Laurie on Sep 14, 2019
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5 out of 5
Loved every part of our stay. This is our second time at this resort. The only thing we would change would be more casual dinner options. Most every restaurant required long pants/collared shirts for dinner. We were all about shorts and t-shirts all week!
Posted by a verified traveler on Aug 4, 2019
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Comment from Hotel Management
Aug 11, 2019
by Customer Care Team
Dear recent VIM guests,
We really want to thank you for the positive impressions you have published about your recent stay at our resort; we are sure this has helped many travelers from Expedia Group community to confirm that our Valentin Imperial Maya Resort is the perfect hotel for their vacation.
Please let us know as soon as you are ready to comeback, our great team will be ready to exceed your expectations again!
Wishing you all the best,
5 out of 5
The property was beautiful with lush landscaping. It was very clean and the staff was extremely friendly.
Posted by a verified traveler on Jul 25, 2019
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Comment from Hotel Management
Aug 11, 2019
by Customer Care Team
Dear guest,
Thank you very much for your kind review and we are delighted you enjoyed your stay, in particular the service you were offered by my colleagues.
It was a pleasure having you with us and we look forward to welcoming you back again very soon at Valentin Imperial Riviera Maya.
With kind regards,
4 out of 5
This is a beautiful property. The staff is amazing. There is great entertainment at the larger pool during the day and int the main courtyard in the evening. The food was good but not great. The bed was a little stiff. All in all a wonderful place to have a vacation.
Posted by Chris, from Austin Texas on Jun 5, 2019
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Comment from Hotel Management
Jun 5, 2019
by VI
Dear guest
Your kind words left nothing to the imagination. For sure, prospective guests who read your comments will be enticed to experience the same level of service and entertainment which you enjoyed during your holiday.
May the wonderful memories of your stay entice you to return for another splendid holiday.
Kind regards,
5 out of 5
This resort was beautiful. The grounds are very well kept and all of the facilities were kept very clean. Food is very important to me at these resorts, and I can honestly say that all the restaurants were great. I would say for the breakfast and lunch buffets, I preferred the location by the beach...food seemed to be fresher and more options. The bars and pools were very nice as well, like other resorts you have to reserve your chairs early. The fancier bar (i believe it's called Don Miguel) has pretty cool and unique drink choices...but follow the dress code because they will politely ask you to leave if not. The only draw back (and honestly it's not a big deal) was that there is a lot of foliage around the resort and while beautiful, you can't see the ocean from the actual resort grounds. They do have a beach bar so you can enjoy the ocean view. I read reviews about how large the resort was, and while it was larger, our room was in building 3 which was very central to everything so it really wasn't bad. Overall, we would definately come back to this resort.
Posted by a verified traveler on May 12, 2019
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Comment from Hotel Management
May 13, 2019
by VI
Dear guest
Kindly accept our gratitude for the charming review that you have shared with regards to your recent stay at Valentin Imperial Riviera Maya.
Your kind words left nothing to the imagination. For sure, prospective guests who read your comments will be enticed to experience the same level of service and entertainment which you enjoyed during your holiday.
May the wonderful memories of your stay entice you to return for another splendid holiday.
Kind regards,
5 out of 5
The Staff is very willing to guide you and make your stay a great experience ... will come back again
Posted by a verified traveler on Apr 26, 2019
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Comment from Hotel Management
Apr 29, 2019
by VI
Dear guest,
We can’t help but feel flattered for your kind words and the preference you have shown by choosing us for your vacations.
We do hope you will return to Valentin Imperial Riviera Maya for another memorable experience.
Kind regards,
About the Valentin Imperial Riviera Maya All Inclusive - Adults Only
This property is closed from 24 March 2020 to 30 April 2020 (dates subject to change).
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Meals, snacks, and beverages included
In-room minibar (all beverages included)
Entertainment
Onsite live performances
Not included
Airport transfers
Spa/beauty facilities and services
Food and beverage restrictions apply
Minibar (all beverages included)
Taxes included
Spa/beauty facilities and services not included
Gratuities included
Additional gratuities accepted
All onsite activities, and facilities and equipment included
Airport transfers not included
Onsite live performances included
Property Features
Valentin Imperial Riviera Maya All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Valentin Imperial Riviera Maya All Inclusive - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a health club, and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
540 guestrooms or units
15 buildings
8 dining venues
2 bars by the pool
2 swim-up bars
11 bars or lounges
Buffet breakfast (free)
Bar on the beach
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Library
Garden
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Stocked minibar (free)
IPod dock
In-room dining (24 hours)
Espresso maker
Coffee maker
Luxury bedding
Housekeeping (daily)
Nightly turndown service
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to noon.
L´ Olivo - This restaurant specializes in Italian cuisine and serves dinner only.
Ginger - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Taman Sari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
L´Alsace - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
3 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a lazy river and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Golfing nearby
Fitness classes on site
Basketball on site
Bicycle rentals on site
Scuba diving on site
Volleyball on site
Kayaking on site
Sailing nearby
Windsurfing on site
Yoga classes/instruction on site
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Spa tub in spa
Manicures and pedicures
Body wraps
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Wheelchair accessible (may have limitations)
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Valentin Imperial Riviera Maya All Inclusive - Adults Only
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
Minimum guest age is 18
Caters to adults only
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 174 per room (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Valentin Imperial Rivera Maya All Inclusive Adult Only
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive Adults Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
You should know
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
