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4.5 out of 5

"Beautiful and Green " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

4-star beachfront property near Akumal Beach

Beachside getaway

Stay at this Akumal property and you'll be within half a mile (1 km) of Akumal Beach and 2 miles (3 km) of Hekab Be Biblioteca. Akumal Ecological Center and Half Moon Bay are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 4 restaurants. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Garden Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Penthouse Ocean Front Rooftop terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Akumal Bay Beach & Wellness Resort - All Inclusive ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

Everyone (14) Couples (6) Family (6)
2 out of 5
the beach and pool seating is horrible! you have to get up before 6am to save your chairs on the beach and that didn't even guarantee you would get a place. then the covers for the beach chairs didn't even supply any shade. the food was just adequate.

Posted by , from LAKEWOOD on Nov 20, 2022

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5 out of 5
Beautiful and Green

Posted by on Oct 10, 2022

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5 out of 5
I loved this property. The staff was excellent, I have never been treated that well on any of my other Mexico vacations. The rooms are huge and there is a hot tub on every patio. All rooms look out to the ocean. I wish they had a swim-up bar, but the staff never left you lacking. I will be going back next year for sure.

Posted by on Sep 19, 2022

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4 out of 5
Nice property little old. Very relaxing and quiet

Posted by on Sep 16, 2022

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5 out of 5

Posted by on Aug 3, 2022

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5 out of 5
Maybe a better fan or turn a/c up at night only. It gets really hot at night when trying to sleep. We also had ants in our room.

Posted by on Jun 25, 2022

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3 out of 5

Posted by on Jun 3, 2022

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4 out of 5

Posted by , from Sour Lake on May 7, 2022

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5 out of 5
Beautiful beach and stay!

Posted by on Feb 25, 2022

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5 out of 5
Akumal Bay resort is a great get away place for couples and a family’s.

Posted by on Sep 20, 2021

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About the Akumal Bay Beach & Wellness Resort - All Inclusive

Location Km 104 Carr. Cancun-Chetumal, Akumal, QROO 77760

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals and snacks included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Volleyball

Lessons/classes/games
  • Dancing

  • Volleyball included
  • All meals included
  • Minibar (all beverages included)
  • Dancing classes/lessons included

Property Features

Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Akumal Bay Beach & Wellness Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Akumal property.

  • 310 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.

Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.

Onsite venue #3 - This restaurant specializes in Asian cuisine.

Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.

Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Beach yoga on site
  • Surfing/bodyboarding on site
  • Scuba diving on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Akumal Bay Beach & Wellness Resort - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Hotel Names

  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach Wellness All Inclusive
  • Akumal Bay Beach Wellness
  • Beach Resort Akumal
  • Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
  • Akumal Bay Wellness Inclusive
  • Akumal Bay Beach Wellness Resort All Inclusive
  • Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.