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4.7 out of 5

"Love the Grand Palladium compound. It has beach, pool, food....everything you need. " More

By a verified traveler on Mon 03 Feb 2020

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Romance Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite single use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite single use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Junior Suite Private Pool

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

5-star beachfront property near Xpu-ha Beach

On the beach

You'll be within 3 miles (5 km) of Xpu-ha Beach and 6 miles (10 km) of Ecopark Kantun Chi with a stay here. Taj Mahal Cenote and Cenote Cristalino are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 9 outdoor pools and perks like free WiFi.

Indoor spa tubs, free WiFi

Boasting indoor private spa tubs, the 454 guestrooms also offer free WiFi and free minibar items. Other amenities include furnished balconies, iPod docks, and plasma TVs with cable channels.

TRS Yucatan Hotel - Adults Only - All Inclusive ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for TRS Yucatan Hotel - Adults Only - All Inclusive

Everyone (5) Couples (5) Family (2)
5 out of 5
Love the Grand Palladium compound. It has beach, pool, food....everything you need.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Lizeth Arratia/Hospitality Manager

Dear guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for sharing your excellent review. We are glad to know you enjoyed all our facilities. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Lizeth Arratia /Hospitality Manager

Dear guest, Thank you for your preference and for sharing an excellent rating about your stay. We hope to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by Lizeth Arratia /Hospitality Manager

Dear guest, Thank you for sharing your rating about your recent vacations in our resort. We are glad to know you enjoyed your stay and we hope to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5
Staff and resort were amazing. So many different options of things to do. Staff were professional and courteous. I will definitely be going back.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 25, 2019 by Lizeth Arratia /Hospitality Manager

Dear guest, Thank you for choosing TRS Yucatan Hotel as your vacation destination and for sharing your review about your stay. It is great to know you had a great time enjoying the excellent service provided by our staff as well as the variety of activities the resort has to offer. We hope to have the opportunity to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

4 out of 5
All the staffs were very nice but The butler sucks every time we ask for something he responds towards the the end of the day I would have to call the front lobby to request my transportation. My room was located in the cabana area and overall my stay at the trs was good my only concern was the big cracks under the doors where lizards and spiders get inside the room, literally every single day I would have spider bites all over my leg. Please consider getting a new door for all the cabana rooms.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Lizeth Arratia/ Hospitality Manager

Dear guest, Thank you for sharing your opinion about your recent stay at TRS Yucatan Hotel and for your preference. We are glad to know that overall your stay was good and that you appreciated the attention of our staff; however, we regret to know that the butler service was not up to your expectations. We do hope to have the opportunity to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5
Beautiful resort. Very large property with shuttles provided to all points. Outstanding service by all staff, especially the personal butlers.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by Rosa Rivero/Hospitality Manager

Dear Guest, Thank you for taking the time to share a review about your vacation at TRS Yucatan Hotel. We are delighted to know that you enjoyed the property and that you especially appreciated the attention provided by our staff. We hope to have the opportunity to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5
The service at trs is exceptional. This is first time butlers have ever been so useful. We stayed in building 61, Nalley always went out of her way for us. Marcos was great too. Bartenders always so friendly. Erick and Adele at full moon bar were phenomenal, magic tricks fantastic and drinks even better. The infinity pool was where we spent most time. The view from pool of ocean is incredible. Alfonso was a great bartender there too. Music at pool is a little monotonous and could use a change.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 29, 2019 by Rosa Rivero/Hospitality Manager

Dear Jess, Thank you for your exceptional review and your kind recommendation regarding your recent stay atl TRS Yucatan. We are pleased to know that your stay was very satisfactory and that you were delighted with our services, but above all we appreciate the recognition of the wonderful work of our staff, their genuine kindness and dedication in your work make guests like you take a beautiful memory of your vacation and cannot wait to return to this beautiful paradise. No doubt you are already a TRS Fan, and it will be a pleasure to welcome you on your next visit to Mexico. Kind regards, Kenia Rodriguez Hospitality Manager

4 out of 5
Pros: beautiful, new facilities. Even the Basic room was one of the nicest we’ve stayed in and cleaning service was amazing. Food was great, lots of healthy options! Spa was amazing. Poolside service was frequent and infinity pool was clean, beautiful. Fun poolside activities, not too wild or loud. Cons: when we arrived at 2:45pm we couldn’t check in until much later and getting our bags to our room was a nightmare and took over an hour of us walking all over resort. Making reservations to restaurants was super frustrating (there were empty tables but they would tell us you can’t eat there) and we were unable to eat at places before 10pm with a party of 6. MAJOR CON AND WHY WE PROBABLY WONT RETURN OR RECOMMEND: husband got sick from the lobster the last night at Helios and spent the following day violently ill. Hard to recover from that experience although the resort is beautiful!

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 11, 2019 by Rosa Rivero/Hospitality Manager

Dear Guest, Thank you very much fort taking the time to leave us a review of your experience, and for noting the aspects of your stay both positive and for improvement. Your comment will be being reviewed with the department responsible to make sure this does not arise again, as we aim to stay humble by learning from our guest’s experiences, which then allows us to enhance our services moving forward. We respect your decision of taking another way in your future vacations, we kindly remind you that we always leave our Hotel doors open for when you decide to return, so we can regain your confidence, as our guest’s well-being is and will always be, our top priority. Kind regards, Kenia Rodriguez Hospitality Manager

4 out of 5

Posted by on Feb 9, 2019

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Comment from Hotel Management

Apr 1, 2019 by E-Butler

Thanks for choosing us. We highly appreciate your feedback!

4 out of 5
This hotel was amazing! The language barrier was hard at times with some of the staff but they always worked hard to get requests right. Had an issue on our first day and the hotel was very accommodating and helped to make things right. The food was not the best, some restaurants were not very good at all. The Italian place on TRS and the Japanese were awesome! If you go to the Italian resultant, you should request Ventura's section, he was the best part of our trip! We were very disappointed in the Mexican cuisine, being in Mexico, the food was not good. Overall everything was amazing, service, staff, cleanliness, food. I would recommend this resort to anyone!

Posted by , from Portland, OR on May 29, 2018

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Comment from Hotel Management

May 30, 2018 by Rosa Rivero/Hospitality Manager

Dear Andrea, Thank you for making TRS Yucatán your chosen destination for your Mexican holidays! We are glad to know that our team was able to serve you so well, contributing to your wellbeing and ensuring that you enjoyed every moment of your stay, especially Ventura who added a special touch to your dinner at our Italian restaurant, we are very proud of him! Regarding the food of our restaurants we appreciate your honest opinion and our chefs will be notified if this impression to continue enhancing the delicious food served in our complex, especially the Mexican food. We really hope that you return to visit us, we are to serve you and remember that in TRS, you will always find your home in the Riviera Maya. Kind regards, Rosa Rivero Hospitality Manager

About the TRS Yucatan Hotel - Adults Only - All Inclusive

Location Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Scuba lessons included
  • Minibar (all beverages included)
  • Tennis lessons included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At TRS Yucatan Hotel - Adults Only - All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 14 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a sauna. A complete renovation of TRS Yucatan Hotel - Adults Only - All Inclusive was completed in November 2017. Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • 15597 sq ft of conference space
  • 1449 sq m of conference space
  • Built in 2006
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun Intl. Airport (CUN) (85.8 km / 53.3 mi)
  • Property shuttles: Area shuttle

Room Amenities

TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature down comforters. A pillow menu is available. 42-inch plasma televisions come with cable channels and DVD players. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private indoor hot tub
  • Private balcony (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

El Jardin - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Dorado - Overlooking the garden, this steakhouse serves dinner only.

La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar.

Royal Lobby Bar - Onsite lobby lounge.

La Terraza Bar - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Activities

9 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, outdoor tennis courts, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Casino nearby
  • Windsurfing on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at TRS Yucatan Hotel - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a smoke detector and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Palladium Yucatan Royal Suites
  • Royal Suites Palladium Yucatan
  • Royal Suites Yucatan Palladium Kantenah
  • Royal Suites Yucatan Palladium Resort
  • Royal Suites Yucatan Palladium Resort Kantenah
  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • Royal Suites Yucatan Adults Kantenah
  • Royal Suites Yucatan Adults All Inclusive
  • Royal Suites Yucatan Adults
  • The Royal Suites Yucatan
  • TRS Yucatan Hotel Adults All Inclusive Kantenah
  • TRS Yucatan Hotel Adults All Inclusive
  • TRS Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults All Inclusive
  • The Royal Suites Yucatan Adults Only All Inclusive
  • TRS Yucatan Hotel Adults Only All Inclusive
  • TRS Yucatan Adults Inclusive
  • Trs Yucatan Inclusive Kantenah
  • TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.