On the beach
At this Playa del Carmen hotel, you'll be within 3 miles (5 km) of Playa Paraiso Golf Course and 6 miles (10 km) of El Manglar Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya and Sanctuary of Hope and Time Capsule are also within 6 miles (10 km).
This all-inclusive hotel features free water park access, a full-service spa, and 6 restaurants. There's fun for all ages with a lazy river and a free kid's club, and in-room childcare is an added bonus. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.
Feb 3, 2023 by General management
Dear Jacqueline,Thank you for sharing your experience, we will share your comment with the staff.We look forward to your next visit at Nickelodeon Hotels & Resorts Riviera Maya.
Dec 30, 2022 by General Manager
Dear Montinique,Thank you for sharing your feedback following your recent stay with us at the Nickelodeon Hotels & Resorts Riviera Maya. Please accept our sincerest apologies for the issues you encountered during your experiences at the resort. We continually strive to improve the service and quality we offer and here at the Nickelodeon Hotels & Resorts Riviera Maya our team use feedback like yours to assist with their ongoing team training and overall desire to deliver a world-class vacation experience for all.We do hope that you will give us the opportunity to welcome you back again in the future.
Aug 2, 2022 by General Manager
Dear hilda, Thank you for sharing your experience. We hope to welcome you back at Nickelodeon Hotels & Resorts Riviera Maya.
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 6 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Nickelodeon Hotels & Resorts All Inclusive Riviera Maya. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 5-star Playa del Carmen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offers 280 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The hotel hosts a free manager's reception daily.
YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).