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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Arcade
Free minibar, in-room safe, desk, laptop workspace
Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Ojo de Agua Beach
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front King

  • Ocean view
  • 765 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View King

  • Ocean view
  • 765 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front Double

  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View Double

  • Ocean view
  • 765 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

  • Ocean view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, desk, laptop workspace

Family Room

  • 1400 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

  • Ocean view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • Ocean view
  • 1087 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 765 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 2.8 miles
  • Ojo de Agua Beach - 6 min drive - 2.8 miles
  • Puerto Morelos Artists’ Cooperative - 7 min drive - 2.9 miles
  • Sanctuary of Hope and Time Capsule - 10 min drive - 4.5 miles
  • Puerto Morelos Beach - 11 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

How close is Dreams Jade Resort & Spa - All Inclusive to the airport?

Dreams Jade Resort & Spa - All Inclusive is 18.1 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of Apr 26, 2025, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on May 19, 2025 start from $326.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Jade Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Jade Resort & Spa - All Inclusive.

How close is Dreams Jade Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Jade Resort & Spa - All Inclusive offer free breakfast?

Yes, Dreams Jade Resort & Spa - All Inclusive offers free breakfast.

Is there a casino at Dreams Jade Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Jade Resort & Spa - All Inclusive?

Free parking is not available at this property.

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Dreams Jade Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Dreams Jade Resort & Spa - All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like a beachfront location and ocean views.

Does Dreams Jade Resort & Spa - All Inclusive have a spa?

This property has a spa, which features aromatherapy, massages, and mani/pedis.

How close is Dreams Jade Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Jade Resort & Spa - All Inclusive is 1.7 mi away from Puerto Morelos.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 658 out of 1242 reviews
Rating 8 - Good. 310 out of 1242 reviews
Rating 6 - Okay. 143 out of 1242 reviews
Rating 4 - Poor. 81 out of 1242 reviews
Rating 2 - Terrible. 50 out of 1242 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Cristie

Traveled with family
Liked: Amenities
Beautiful! Safe! Love the pool activities during the day! Great food and many options! Bring a hairdryer! Has nightly entertainment.
Stayed 3 nights in Mar 2025

8/10 Good

Janice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Jade is perfect size for family. We attended a wedding. It was beautiful. All the staff were friendly and helpful. Truly felt relaxed. Only complaint was that the unit above us was undergoing renovation so there was nonstop drilling and pounding during the day. Otherwise we enjoyed our stay at the property.
Stayed 6 nights in Oct 2024

6/10 Okay

Lori

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
It’s old and dated.
Stayed 2 nights in Jan 2025

4/10 Poor

Ian

Traveled with group
Disliked: Property conditions & facilities
Average resort at Best. Food is all the same between bus pay and restaurants always overcooked. They use the same food and all locations. All restaurants aren’t open every day. Spent our first night in a room with feces smell. Took him an entire day to transfer to another room had same problem. Saw the server and my wife creamer. Did he poured from another cup off a table into hers. All food overcooked.. property in poor condition. If you’re looking for a bar to get served cheap liquors and get drunk only this is it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kiran, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, fantastic stay, wonderful and friendly staff!
Stayed 7 nights in Jan 2025

10/10 Excellent

Piotr, Wilmette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Oct 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Tayler Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely place to stay
Stayed 7 nights in Jan 2025

6/10 Okay

Jonathan Marc, Great Neck

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, the highlights were Pamela, Dylan and the Mexican chocolate. They went above and beyond to make sure that we had a great stay. Everybody in the staff definitely is focused on customer experience. The room was very nice and always clean. The reason this resort didn’t get a full five stars is some of the restaurants were great such as the hibachi and Italian, but the majority of the food was below average and even had days when those restaurants were closed which I find odd. Even though places said that they closed at a certain time the majority of them closed early, including bars and restaurants. The only option for late night eating was a small café that was good, but not what we expected. The pool area was nice and clean. The beach was nice. I do wish that I would have been told that my room was not actually on the ocean. I could just kind of see it from my room. I also find it odd that they closed a portion of the preferred pool for a wedding and kicked people out of their lounge chairs. All in all I can say what makes this resort worth It is the staff because they are all extremely nice, but I was really expecting much better amenities. There is a small chance of me coming back because of it but for a first time experience in Mexico it was not bad and I did overall enjoy it.
Stayed 7 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You could see the ocean from almost every area of the resort. The pools were gorgeous and the resort was quiet. The staff were beyond helpful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sukhjeet

Stayed 6 nights in Jan 2025

10/10 Excellent

JEFFREY R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Jade did not dissappint. The staff were all amazing. The buffett was smaller than some but decent food. Room service was nice. This resort is in our rotation now.
Stayed 7 nights in Jan 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, quiet
Stayed 7 nights in Jan 2025

8/10 Good

Carly

Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Bryana

Stayed 4 nights in Nov 2024

10/10 Excellent

Leah Stokes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Kyle, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort!
Stayed 7 nights in Jan 2025

10/10 Excellent

Latifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Hillary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, customer service was great, would definitely recommend!
Stayed 5 nights in Jan 2025

8/10 Good

Chance

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort very nice, staff was all friendly. Only complaint was some of the drinks were not very good.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter Christian Nicolai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I simply had a fantastic time. No complaints at all
Stayed 1 night in Dec 2024

10/10 Excellent

Bial Mukesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't enjoy the long waits for restaurants
Stayed 3 nights in Dec 2024

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect
Stayed 5 nights in Sep 2024

8/10 Good

LARISA VASILYEVNA

Stayed 7 nights in Dec 2024