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4.3 out of 5

"Food was terrible. Beer was not cold. Very run down resort. Views and the beach were amazing. " More

By a verified traveler on Thu 22 Oct 2020

Hotel Description

4-star beachfront property near Norte Beach

On the beach

At this Isla Mujeres property, you'll be within half a mile (1 km) of Norte Beach and 16 miles (25 km) of Punta Sur. Isla Mujeres Sculpture Garden is 13.5 mi (21.7 km) away.

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and kayaking, and free childcare is an added bonus.

Free WiFi, LED TVs

The 164 guestrooms boast modern comforts like LED TVs with cable channels, along with free WiFi. Minibars, coffee/tea makers, and free bottled water are also available.

Deluxe Room Deal of the Day

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$244* Per night/room Jan 31 - Feb 1

Superior Ocean Front Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Villa Ocean Front Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mia Reef Isla Mujeres - All Inclusive ratings based on 89 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mia Reef Isla Mujeres - All Inclusive

Everyone (44) Couples (26) Family (20)
3 out of 5
Food was terrible. Beer was not cold. Very run down resort. Views and the beach were amazing.

Posted by , from Seattle on Oct 22, 2020

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5 out of 5
Hotel was excellent as always. Even through a global pandemic the service has not suffered one bit. The hotel and island are very well maintained and the staff made my stay very enjoyable. Big thanks to Luis the bartender and Roberto for their great service.

Posted by , from California on Oct 4, 2020

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5 out of 5

Posted by on Jul 29, 2020

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5 out of 5
The food was spectacular! The staff bent over backwards for you. The villa was lovely with wonderful views and they did turndown service. Concierge very friendly and helpful with any rentals or excursions. My only issue was that the pool was very cold. I could not enjoy the pool as it was freezing to me. So I spent my time snorkeling in the water around the resort which was a lot of fun (lots of fish to see). Excellent location to town for walking or shopping. I plan to stay there again next year.

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by Hotel Mia Reef

Dear , We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Renata B. Community manager

5 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 11, 2020 by Hotel Mia Reef

Dear Traveler, We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require. Warm regards, Renata B. Community manager

5 out of 5

Posted by on Feb 28, 2020

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Comment from Hotel Management

Feb 28, 2020 by Hotel Mia Reef

Dear Traveler, We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require. Warm regards, Renata B. Community manager

4 out of 5
Scenery and relaxation! Buffet food was good. Reserved restaurant was terrible but is not required to attend.

Posted by , from WI on Feb 28, 2020

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Comment from Hotel Management

Feb 28, 2020 by Hotel Mia Reef

Dear Traveler, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Renata B. Community manager

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 28, 2020 by Hotel Mia Reef

Dear Traveler, We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require. Warm regards, Renata B. Community manager

4 out of 5
They checked me into a room with a view of a wall outside. After complaining they changed my room.

Posted by , from Atlanta on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hotel Mia Reef

Dear Kevin, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home. We take notes of your remarks that are of tremendous assistance to improve the whole experience at Mia Reef Isla Mujeres. Looking forward to welcoming you again to offer another lovely and relaxing vacation! Warm regards, Renata B. Community manager

5 out of 5
The ocean around mia reef was my favorite, but the staff was awesome as well. my wife and I also visited the spa it was amazing.For our birthday they gave us a complimentary body scrub that's was great also.The only negative thing I would say is I wish the food had more of a selection .we definitely would return .

Posted by , from Oklahoma on Feb 7, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hotel Mia Reef

Dear jimmy, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team. We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking. Best regards, Renata B. Community manager

About the Mia Reef Isla Mujeres - All Inclusive

Location Calle Zazil-Ha S/N, Zona 7, Isla Mujeres, QROO 77400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and local beverages included

Kids' club

  • Supervised activities for children between 4 and 11 years old

Not included

  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

  • Taxes included
  • All meals served buffet-style
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Room service not included
  • Minibar not included

Property Features

Mia Reef Isla Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. A free manager's reception is offered daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a fitness center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Isla Mujeres property.

  • 164 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (28.6 km / 17.8 mi)
  • Parking: Free self parking

Room Amenities

Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The property hosts a free manager's reception daily.

Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.

Nearby Activities

Recreational amenities at the property include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Beach yoga on site
  • Parasailing nearby
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Avalon Club Reef
  • Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
  • Avalon Reef Isla Mujeres
  • Mía Reef Isla Mujeres Resort
  • Mía Reef Resort
  • Mía Reef Isla Mujeres All Inclusive
  • Mía Reef All Inclusive
  • Mia Reef Isla Mujeres All Inclusive
  • Mia Reef All Inclusive
  • Mía Reef Isla Mujeres
  • Mia Reef Isla Mujeres
  • Mia Reef
  • Mia Reef Isla Mujeres All Inclusive All-inclusive property
  • Mia Reef All Inclusive All-inclusive property
  • Mia Reef Inclusive inclusive
  • Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
  • Mia Reef Isla Mujeres - All Inclusive All-inclusive property
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.