"The property should inform visitors that it is a bird sanctuary. These birds are very noisy and smell. We had to move rooms due to the noise, it was a ... " More
On the beach
You'll be within half a mile (1 km) of Norte Beach and 2 miles (3 km) of Isla Mujeres Cemetery with a stay here. Also, Miguel Hidalgo is within half a mile (1 km) and Isla Mujeres Ferry Terminal is within 2 miles (3 km).
All-inclusive
An outdoor pool is on site and the staff is available around-the-clock at the 24-hour front desk. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Families will appreciate the free kid's club, complimentary bicycles, and free supervised childcare.
Aug 7, 2023 by Martin from concierge
Good morning Mr. KEVINThank you for giving us the opportunity to review your feedback! We are sorry if we could not fulfill your expectations but we appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. I have noted all your comments and suggestions which we will constructively use to improve our services and facilities. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Warm regards!!
Jul 27, 2023 by Martin from concierge
Dear Mr.Scoot Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!
May 30, 2023 by Ricardo from concierge
Dear Mrs. MarthaPlease let us know in what we can help you ?Regards!!
May 24, 2023 by Armando from Concierge
Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!!
May 21, 2023 by Miriam from concierge
Dear John: Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!!
Apr 30, 2023 by Ricardo from concierge
Dear JudithIn what can we help you ?Regardrs!!
Apr 9, 2023 by Miriam from concierge
Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Best regards!!
Mar 10, 2023 by Miriam from concierge
Dear Jenna, Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Best regards!!
Feb 8, 2023 by Armando from Concierge
Dear Jane Marie, Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Best regards!!
Feb 8, 2023 by Armando from Concierge
Dear Julie, Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. A free manager's reception is offered daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mia Reef Isla Mujeres - All Inclusive was completed in January 2016.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.