Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Xoximilco

Choose dates to view prices

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Front of property
Lobby
4 outdoor pools, free cabanas, pool umbrellas
View from room
4 outdoor pools, free cabanas, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Xoximilco
    ‪10 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪22 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

  • 1249 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

  • 2454 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

  • 1808 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

  • 747 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Beachside getaway.At this Cancun property, you'll be within 6 miles (10 km) of Xoximilco and 16 miles (25 km) of Delfines Beach. Puerto Morelos Beach and El Rey Ruins are within 16 miles (25 km).

What's nearby

  • Xoximilco - 10 min drive - 4.2 miles
  • El Tinto Golf Course - 11 min drive - 4.5 miles
  • Moon Palace Golf Club - 12 min drive - 4.6 miles
  • Riviera Cancun Golf Resort - 22 min drive - 9.8 miles
  • Delfines Beach - 23 min drive - 13.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Momo teppanyaki Resturant - ‬15 min drive
  • ‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

4.5-star beachfront property near Xoximilco
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the airport?

Haven Riviera Cancun - All Inclusive - Adults Only is 8.2 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Haven Riviera Cancun - All Inclusive - Adults Only have an airport shuttle?

Airport shuttle services are not available at Haven Riviera Cancun - All Inclusive - Adults Only.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Haven Riviera Cancun - All Inclusive - Adults Only offer free breakfast?

Haven Riviera Cancun - All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Haven Riviera Cancun - All Inclusive - Adults Only?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (25-min drive) and Dubai Palace Casino (25-min drive) are nearby.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Haven Riviera Cancun - All Inclusive - Adults Only?

This property offers free self parking and valet parking.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Haven Riviera Cancun - All Inclusive - Adults Only features 4 outdoor pools. Guests can enjoy 24-hour pool access.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant?

There are 7 onsite restaurants, offering options like local and international cuisine and pool views.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a spa?

This property has a spa, which features reflexology, massages, and aromatherapy.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to downtown Cancun?

Haven Riviera Cancun - All Inclusive - Adults Only is 13.6 mi away from Cancun.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3084 out of 4237 reviews
Rating 8 - Good. 738 out of 4237 reviews
Rating 6 - Okay. 236 out of 4237 reviews
Rating 4 - Poor. 93 out of 4237 reviews
Rating 2 - Terrible. 86 out of 4237 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort. Beautiful pools. Very quiet. Excellent food.

10/10 Excellent

Sarah

Stayed 4 nights in Mar 2025

10/10 Excellent

RICHARD A, Highlands Ranch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large round quiet pool is great. Easy in and out with the sides being sloped…..no ladders or stairs to deal with. It was nice cool water, very refreshing.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, beautiful. The food could be better but it wasn’t bad!
Stayed 3 nights in Jan 2025

8/10 Good

Chasity

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the staff, they made us feel welcome. I think the property could use some updating!
Stayed 7 nights in Dec 2024

8/10 Good

Nakida

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and property was beautiful. Good vegetarian food options with room service.
Stayed 4 nights in Jan 2025

8/10 Good

ELNAZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was ok. People on the other hand are not considerate at all. They would party in their pools in front of their rooms until 4 in the morning and yell in hallways. There should be security on site and a policy to stop people from doing so. Obviously not all grown ups know how to behave in a hotel after midnight!! The other issue is mosquitoes. Too many of them in restaurants and around the property.
Stayed 6 nights in Jan 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Joo Won Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful. Clean, well maintained with caring staff and friendly service.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael, Arvada

Stayed 3 nights in Jan 2025

10/10 Excellent

deantony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Property is well maintain, food is average to slightly above average. Staff is incredibly friendly. Ability to find the right pool for your mood is invaluable. Only complaint was our swim up was 7-9°F lower than our neighboring swim out which was frustrating l
Stayed 5 nights in Jan 2025

10/10 Excellent

LaToya Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large property with excellent staff. Food was just okay and costly if u go off the inclusive menu. Overall, I would definitely return!
Stayed 10 nights in Jan 2025

10/10 Excellent

Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kylie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back! Very nice resort!
Stayed 6 nights in Nov 2024

6/10 Okay

Raymond

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Swim out pool was amazing. Room itself was well designed. Room was too cold at night and could not adjust temp. Ceiling fan kept coming on by itself at night further freezing us. Food was average at best. If you wanted a real steak there was a significant up charge. Beach was full of seaweed even though they tried to remove it. Ocean water was dirty with some garbage washing ashore. Probably won't go back.
Stayed 6 nights in Jan 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

JOHN

Stayed 5 nights in Dec 2024

6/10 Okay

Maddison

Traveled with partner
Liked: Cleanliness, staff & service
This was my boyfriend and I’s second time to haven and I’m not sure we will be back. We absolutely love that each room has a Jacuzzi and the pools are separate so there’s the party side and the relaxing side! Unfortunately though the food is very average sometimes even cold and if anything was much better last year when we came, the beach is not that nice they do nothing to keep it clean so seaweed is always on it, you have to be careful where you walk as I have even stepped on a burr under the sand. They claim the pools are heated but they are freezing the ocean was warmer than pools honestly! The spa is very over priced and not worth it we got a massage and it wasn’t the best, if anything the massage ladies on the beach are hands down amazing and better priced but I don’t think they are associated with the hotel ! We definitely enjoyed our stay overall but for a 5 star luxury hotel it’s pretty average and not worth the price in the long run!
Stayed 7 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is very nice. Spa is great. Restaurants are good if you can get a reservation. Pools are nice. Entertainment was good for just being a resort. All in all I would go back.
Stayed 4 nights in Dec 2024

8/10 Good

Ciana Lorraine Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our swim out pool. All of the staff were very friendly and nice to talk to
Stayed 6 nights in Jan 2025

10/10 Excellent

Felicia Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED staying at Haven Riviera and can't wait to go back! Our favorite butler, Nacho, made sure all of our needs were met. Our favorite servers, Brenda and Raul, were wonderful with making us feel welcome and keeping our drink glasses full. Our favorite pool bartender, Adrian, had the best recommendations! We loved the food (and loved that they had so many vegan options) and loved the resort. Thank you for an amazing getaway, Haven!! Felicia and Doug Ross
Stayed 4 nights in Jan 2025

10/10 Excellent

Justin Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly and helpful. The food and drinks were amazing. Had the best trip of my life. Highly recommended
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Stayed 7 nights in Jan 2025