On the beach
At this Akumal property, you'll be within 9 miles (15 km) of Dos Ojos Cenote and 20 miles (32 km) of Tulum Mayan Ruins. Xplor Theme Park and Xcaret Eco Theme Park are also within 20 miles (32 km).
This all-inclusive property features an attached winery, a full-service spa, and a nightclub. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 7 restaurants and free perks like valet parking and WiFi in public areas.
Sep 21, 2021 by Fabiola Saucedo / Social Media Coordinator
Dear guest, We would like to thank you for choosing our resort for your holidays and it is a pleasure to hear that your stay was very pleasant. We also appreciate your suggestion as it allows us to continuously improve the experience we create for all our guests. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warm regards from Akumal,
Aug 23, 2021 by Fabiola Saucedo / Social Media Coordinator
Dear guest, Thank you for your preference and for choosing our resort again for your recent holidays and it is a pleasure to read such a detailed overview of your recent visit. We are very glad to learn that your stay was a pleasant one and we value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warm regards from Akumal,
Sep 8, 2021 by Fabiola Saucedo / Social Media Coordinator
Dear guest, Thank you for staying with us on your recent visit to Riviera Maya as well as taking the time to provide your comments, our guest’s feedback is truly appreciated in our constant commitment to make a memorable experience. We are very glad to learn that throughout your stay enjoyed our beautiful facilities, the entertainment and the service. However, we sincerely regret reading that our gastronomy at the restaurants fell short of your expectations, and I would like to take the opportunity to mention that our Executive Chefs always strive a high standard gastronomy and the possibility to savor the local cuisine as well as the finest international delights and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and we will make sure to discuss your constructive critics with our team. Our Operations Committee will read your valuable remarks. We sincerely look forward to have the opportunity to welcome you back home and provide you with the exceptional quality and service that characterizes our brand and resort.
Aug 23, 2021 by Fabiola Saucedo / Social Media Coordinator
We are very pleased to learn that you enjoyed your stay at our resort and that everything was to your satisfaction. We hope that on your next vacation you will again choose Secrets Akumal to live an unforgettable experience!
Jul 20, 2021 by Fabiola Saucedo / Social Media Coordinator
Thank you for your visit at Secrets Akumal Riviera Maya! We are happy to hear that our resort and staff were able to meet all your needs during your stay and we look forward to welcoming you home in the near future. Thank you for your 5-star evaluation in Expedia!
Jul 16, 2021 by Fabiola Saucedo / Social Media Coordinator
Thank you very much for the time you spent to share your personal impressions of your stay at our resort. We greatly appreciate your feedback and for highlighting our beautiful facilities. However, despide our staff's service and kindness is one of our main strenghts, we are quite disappointed and surprised to hear that you felt we underperformed in this area; nevertheless we will not fail to share your comments with our head of department for information and further revision. Once again, thank you for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely,
Apr 29, 2021 by Fabiola Saucedo / Social Media Coordinator
Thank you for taking time to share your 5 stars rating with us! We look forward to welcoming you home in the near future.
Sep 9, 2020 by Fabiola Saucedo / Social Media Coordinator
Thank you Aury for your evaluation! We deeply regret that you did not fully enjoy your experience at our hotel, as we strive every day to make each stay unforgettable. Our guest’s feedback is truly important for us and we sincerely look forward to have the opportunity to welcome you back home and provide you with the exceptional quality and service that characterizes our brand and resort.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, outdoor tennis courts, and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Akumal property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
The property hosts a free manager's reception daily.
Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.
2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.