"It was very spacious, the pools were very nice & kept up , but they could use more staff to keep the elevators & halls cleaned because it’s a large pr ... " More
You'll find Ecopark Kantun Chi and Xpu-ha Beach within 2 miles (3 km) of this property. Puerto Aventuras Marina and Chac Mol Cenote are also within 3 miles (5 km).
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi. Enjoy the gym and visit the 5 bars/lounges and poolside bar for drinks.
May 22, 2023 by BMR | AO
Dear Ms. Sandra.We would like to thank you for taking the time to share your experience with the entire community. We are thrilled to know that you have been delighted with our facilities and pools.Always suggestions and comments help us to know your preferences and we are working on it to exceed your expectations.We will be very happy to welcome you back once again.
May 25, 2023 by Guest Service
Dear Mr. Patrick:We appreciate your opinion about your vacation at our Barceló Maya Riviera hotel; the satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very pleased that the hotel and employees were able to meet your expectations during your stay. Thank you once again for making us your choice of hotel, we hope to serve you again and have the opportunity to continue exceeding your expectations.Kind RegardsCustomer Service
Apr 11, 2023 by Guest Service
Thank you very much for sharing this great review of your recent stay at Barceló Maya Riviera . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Sep 8, 2022 by Customer Service
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Riviera hotel and are delighted to read that we were able to match your expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Jun 26, 2022 by Customer Service
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Maya Riviera hotel and are delighted to read that we were able to match your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jun 10, 2022 by Customer Service
Thank you very much for sharing this great review of your recent stay at Barceló Maya Riviera. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Apr 16, 2022 by Guest Service
Firstly we would like to thank you for choosing our Barceló hotel for your holidays in and for the review you shared , all of your kind words about your stay with us are great to hear.
Mar 22, 2022 by Guest Service
Thank you very much for sharing this great review of your recent stay at Barceló Maya Riviera. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Look forward to serving you again soon. Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019. This 4.5-star Xpu-Ha property is smoke free.
Available in some public areas: Free WiFi , WiFi (surcharge)
Free self parking , Parking (limited spaces)
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.
Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.
4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Barceló Maya Riviera - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.