All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
- Kayaking
- Surfing/boogie boarding
- Windsurfing
Land activities
- Bicycling
- Fitness facilities
- Tennis
Entertainment
- Onsite entertainment and activities
- Onsite live performances
Not included
- Motorized water sports
- Childcare
- Spa/beauty facilities and services
- Offsite tours
- Kayaking included
- Surfing/bodyboarding included
- Windsurfing included
- Taxes included
- 24-hour room service
- Onsite entertainment and activities included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- Fitness facilities included
- All meals included
- Tennis included
- Childcare not included
- Motorized water sports not included
- All available beverages included
- Minibar (all beverages included)
- Bicycling included
- Spa/beauty facilities and services not included
- All onsite activities, and facilities and equipment included
- Offsite tours not included
- Onsite live performances included
Property Features
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.
- 500 guestrooms or units
- 4 levels
- 12 buildings
- 5 dining venues
- 2 bars or lounges
- Built in 2006
- Buffet breakfast (free)
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Terrace on the roof
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Conference center
- Business facilities
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Gift shop
- Beauty salon
- Television in lobby
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
- Bar by the pool
- Swim-up bar
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Supervised childcare/activities (free)
- Outdoor tennis courts - 1
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wireless internet access
Parking
Free self parking
, Free valet parking
Transport
-
Parking: Free valet parking and self parking
Room Amenities
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony
- Minibar
- In-room dining (24 hours)
- Television
- Satellite channels
- Coffee maker
- Luxury bedding
- Pillow options
- Shower
- Housekeeping (daily)
- Nightly turndown service
- Childcare in room (surcharge)
- Hair dryer
- Safe
- Toiletries (free)
- Iron and ironing board
- Desk
- Air conditioning
- Ceiling fan
- Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a marina are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Ecotours on site
- Fishing on site
- Golfing nearby
- Surfing/bodyboarding on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
- Playground on site
- Bicycle rentals nearby
- Boat tours nearby
- Fitness classes on site
- Scuba diving on site
- Hiking/biking trails nearby
- Sailing nearby
- Scooter/moped rentals nearby
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 6 years old are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 6
- Massages on beach
- Manicures and pedicures
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Accessible bathroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at 11:30 PM
- Minimum check-in age is: 21
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
Pet Policy
- Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Cashless transactions are not available
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities onsite
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Mobile key entry is not available
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 15 per 24-hour period (1-device limit, rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Marina Cid
- Marina El Cid Spa Beach Puerto Morelos
- El Cid Puerto Morelos
- Marina El Cid Spa Beach All Inclusive Puerto Morelos
- Hotel Marina El Cid Spa & Beach Puerto Morelos
- Hotel Marina El Cid Spa And Beach Resort
- ina Cid Inclusive Puerto More
- Marina El Cid Spa Beach
You should know
- Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
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