Within 3 miles (5 km) of this property, you'll find Puerto Morelos Town Square and Puerto Morelos Beach. Ojo de Agua Beach and Artisans Market are also within 2 miles (3 km).
This all-inclusive property features a full-service spa, a marina, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Jun 17, 2022 by Dear guest,
Thank you very much for taking part of your time to qualify our resort on this media. We are very happy to conclude that this was a pleasant vacation, nevertheless, we would like to take this opportunity to ask you if it could be possible that you can share with us more information in relation to the situation you describe in your review. On the other hand, we certainly understand your concerns in regards to the situation in the Beach area, nevertheless, we can guarantee you we continue working to keep the beach area in the best conditions and improve the damages caused due to the past hurricanes and the seaweed phenomena for you and the rest of our guests. Your feedback is very important for us if you would like to share more details about your experience at our resort please do not hesitate to contact us. Cordially, El Cid Resorts.
May 11, 2022 by Dear Guest,
First off, thank you very much for allowing us to learn more about your past stay at our resort through Expedia. We are pleased to conclude in your comments that you and your family enjoyed a wonderful vacation and that our facilities and staff´s service made this stay at El Cid more than accommodating. Hotel Marina El Cid appreciates your confidence and we hope to have the pleasure of welcoming you back to our facilities, soon. Sincerely, El Cid Resorts.
May 7, 2022 by Dear guest,
I would like to start by thanking you for your time in sharing your review of ur resort on this media. We are happy to read in this recent post that your stay at our facilities has fulfilled your expectations and we look forward to having the opportunity of welcoming you back soon. Cordially, El Cid Resorts.
May 7, 2022 by Dear Mr. James,
Thank you very much, for granting us the opportunity to receive your comments based on this stay. We are delighted to determine on your positive remarks that this holiday at our complex met all your expectations. We look forward to having the pleasure of welcoming you back soon. Sincerely, El Cid Resorts.
Apr 26, 2022 by Dear Jeffery,
Thank you very much for writing this review for our resort. It makes us feel very happy to read in your review that this holiday with us has exceeded all your needs and expectations and we hope to have the fortune of serving you again in the near future. Best regards, El Cid Resorts.
Apr 26, 2022 by Dear Guest,
Thank you very much for sharing with us and the users of this media your review of our facilities. We are very glad to identify in your positive remarks that our service made this stay at our resort a wonderful vacation experience. We will b enchanted to have the opportunity of serving you again in the near future. Cordially, El Cid Resorts.
Mar 19, 2022 by Dear Mr. Juan Manuel,
Thank you very much for granting us the opportunity to receive your review for our resort on this media. We are very pleased to hear that this visit to our resort has fulfilled your expectations. It will be a great pleasure to have the opportunity of welcoming you back in the near future. Sincerely, El Cid Resorts.
Mar 10, 2022 by Dear Mr. Willie,
Thank you very much for taking a part of your time n qualify our resort and service on this media. We are very pleased to conclude in your comments that this vacation experience at our facilities has been a wonderful experience and we hope to have the opportunity of serving you again soon. Sincerely, El Cid Resorts.
Mar 9, 2022 by Dear Mrs. Jennifer,
Thank you very much for taking part of your time to qualify our facilities and service. We are very pleased to determine that this vacation at our resort was all in all a pleasant vacation, however, we are sorry to hear about the details that have been the negative note during this vacation and we will make sure to bring these comments to our administration order to properly follow up your feedback and continue offering you the best level service. We look forward to having the opportunity of serving you and exceed all your expectations in the future. Sincerely, El Cid Resorts.
Feb 4, 2022 by Dear Mr. Osinachi
First of all, I would like to thank you for your positive qualification for our resort through this platform. It is a pleasure to hear that our staff was able to meet your expectations by providing you with the best attention during your stay. We hope to have the opportunity to serve you again very soon. Cordially, El Cid Resorts
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Free self parking , Free valet parking
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor tennis court and a marina are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 6 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.