"Second time at this resort. Would come back again! " More
Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).
This all-inclusive property features a full-service spa, a marina, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
May 2, 2023 by Dear Dawn,
First off, we would like to extend our appreciation for sharing with us your qualification for our resort based on this recent stay.We are very happy to learn from your comments that you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.
Apr 24, 2023 by Dear Mr. Allen,
First off, we would like to extend our appreciation for sharing with us your qualification for our resort based on this recent stay.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.
Apr 4, 2023 by Dear guest,
First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.Receiving all your positive comments about our staff and service makes us feel very happy and we could determine that this vacation has been pleasant. We thank you also for bringing to our attention your observations of these areas of our service, we can assure you we aim to offer you the best service and we will be happy to share your feedback with the involved area to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.
Mar 25, 2023 by Dear guest,
First off, we would like to thank you for choosing our resort.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of Hotel Marina El Cid Spa and Beach Resort, We look forward to having the honor to serve you again in the near future.Sincerely, El Cid Resorts.
Apr 15, 2023 by Dear Joan,
Thank you very much for sharing with us and with the audience of this platform your qualification for our resort.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.
Mar 23, 2023 by Dear Guest:
How very kind of you for taking the time to qualify our service through this platform.We certainly understand how difficult is for our guest the actual conditions of our beaches, nevertheless, we really appreciate your comprehension and recognition for the daily labor from staff in keeping the beach in the best conditions for you and the rest of our guests.Your comments are very important and allow us to become better. We can assure you that we are going to share them with the proper areas in order to take the necessary corrective actions to be able to continue offering you and the rest of our guest a high-quality service.We will be enchanted to have the opportunity to welcome you back to Puerto Morelos in the future.Cordially El Cid Resorts
Apr 10, 2023 by Dear Guest:
We would like to thank you for taking the time to evaluate our service through Expedias platform.We feel really glad to identify that you enjoyed your vacation and the service from our staff during your holidays. We look forward to having the opportunity to welcome you again in a near futureCordially El Cid Resorts
Mar 2, 2023 by Dear Guest
How kind of you to have taken the time on qualifying our service through this platform. We are enchanted to identify that you had an excellent vacation at our resort. Your evaluation assures us that the effort of our entire team is having positive results and that we are conserving our high quality service. For El Cid Resort, it is very important to satisfy our guests needs.Please dont hesitate to contact us if you would like to share some details of your last visit to El Cid, I will be more than glad to hear your comments.We look forward to having the opportunity to welcome you again in a near futureCordially El Cid Resort
Feb 22, 2023 by Dear guest,
Thank you very much for sharing your rating of our facilities concerning your last visit to our resort.We regret that this recent visit to our resort has not meted your expectations and caused you discomfort. You can be sure that our purpose has always been making our guests happy and confident that they will have an excellent and restful holiday at our resort.We will be happy to share each of your comments with the area manager in charge to work on the action plans to improve and regain our quality care and continue offering you and the rest of our guests the level of service that they deserve.We hope you can give us a second opportunity to serve you and show you all that El Cid has to offer.Cordially,El Cid Resorts.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Free self parking , Free valet parking
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor tennis court and a marina are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.