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Grand Riviera Princess - All Inclusive

4.5 star property
4.5-star beachfront hotel near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
View from property
Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Reception
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Suite With Jacuzzi and Outdoor Shower

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

  • 635 sq ft
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View | View from room

Family Club Room - Pool Access, Pool View

  • 640 sq ft
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout drapes

Suite (with 2 Jacuzzies)

  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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$280 total
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May 29 - May 30
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About the neighborhood

Playa del Carmen

Beachside getaway.Within 3 miles (5 km) of this Playa del Carmen hotel, you'll find Playa Xcalacoco and El Camaleón Mayakoba Golf Course. Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 7 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 13 min walk

About this property

Grand Riviera Princess - All Inclusive

4.5-star beachfront hotel near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

How close is Grand Riviera Princess - All Inclusive to the airport?

Grand Riviera Princess - All Inclusive is 25.6 mi (263-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on May 30, 2024 start from $237.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Riviera Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Riviera Princess - All Inclusive.

How close is Grand Riviera Princess - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Grand Riviera Princess - All Inclusive offer free breakfast?

Grand Riviera Princess - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Grand Riviera Princess - All Inclusive?

No, there is no casino at this hotel, but Riviera Gran Casino (12-min drive) is nearby.

What time is check-in at Grand Riviera Princess - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Riviera Princess - All Inclusive?

This hotel offers free self parking.

Does Grand Riviera Princess - All Inclusive have a pool?

Grand Riviera Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Riviera Princess - All Inclusive have a restaurant?

Grand Riviera Princess - All Inclusive is home to Buffet Verde, which features international cuisine.

Does Grand Riviera Princess - All Inclusive have a spa?

This hotel has a spa, which features hydrotherapy, Swedish massages, and body wraps.

How close is Grand Riviera Princess - All Inclusive to downtown Playa del Carmen?

Grand Riviera Princess - All Inclusive is 3.9 mi away from Playa del Carmen.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1158 out of 2614 reviews" "
Rating 8 - Good. 674 out of 2614 reviews" "
Rating 6 - Okay. 367 out of 2614 reviews" "
Rating 4 - Poor. 211 out of 2614 reviews" "
Rating 2 - Terrible. 204 out of 2614 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna, Los Angeles

Stayed 6 nights in Apr 2024

8/10 Good

Mariela

Stayed 5 nights in Feb 2024

6/10 Okay

Katelyn

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
There were long lines for everything! It took a us an hour to check in and the lines for drinks and food were fairly long.
Stayed 5 nights in Feb 2024

6/10 Okay

Tina Caroline

Stayed 6 nights in Feb 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location to beach. Not hot water early mornings. Was at pick up at 7:59 on Monday nite from 5th ave location and cabs had left. Took a private cab back and had to pay 20.00. We rushed our dinner to make the pick up, but they left early. No one there to talk to. When I explained to our lobby person and sitting for 30 minutes with him and he talking with someone on the the phone, they basically didn’t believe me and would not grant my request to refund the ride difference of $12.00. I was very upset over this and left saying this will impact my feelings about the resort and my reviews. It meant nothing to him. It was more about the bad experience than the money. I had a receipt for the cab ride and a time stamped phone from the pick up.
Stayed 7 nights in Feb 2024

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, amenities
The facilities and surrounding are beautiful.
Stayed 7 nights in Feb 2024

2/10 Terrible

kevin

Disliked: Staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Coral M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout, was 1 min walk to the beach. the cleanliness of the resort was great. Buffet was it or miss, food was okay-ish. al la carte was good. Nightly entertainment was awesome.
Stayed 7 nights in Feb 2024

8/10 Good

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Feb 2024