"This resort is HUGE! great if you need or want lots of options for pool or beach or you just love walking. If you do have a tough time walking then th ... " More
Within 3 miles (5 km) of this Playa del Carmen aparthotel, you'll find Playa Xcalacoco and El Camaleón Mayakoba Golf Course. Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).
This all-inclusive aparthotel features a full-service spa, a water park, and a nightclub. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. Enjoy the 12 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, balconies
The 674 apartments feature thoughtful touches like free minibar items and pillow menus, while sitting areas and coffee/tea makers offer the conveniences of home. Free WiFi, balconies, and free bottled water are also available. Change of towels is available on request.
May 30, 2023 by Ricardo Vázquez
Hello dear Katherine, thank you very much for your excellent rating. We appreciate the time you took to tell us about your experience at the resort. We are proud to know that your stay with us was completely satisfactory. Thank you for trusting us for your stay. We send you a cordial greeting.
Mar 8, 2023 by Ricardo Vázquez
Hello dear Maegan, thank you very much for your rating, we really appreciate your comments and rest assured that we will take your feedback into account to improve our service. Thank you for trusting us for your stay. We send you a cordial greeting.
Feb 2, 2023 by Ricardo Vázquez
Hello dear Josefina, thank you very much for your rating. We appreciate your feedback, we will certainly take your comments into account to make positive changes and improve our service. Thank you for your preference and trust in us for your stay. We send you a cordial greeting.
Dec 28, 2022 by Ricardo Vázquez
Hello dear Kristina, thank you very much for taking the time to rate your stay with us and share your experience at the hotel. We are really sorry that your stay with us has not been completely satisfactory, without a doubt we will take your comments into account to improve our service. It is important that the guest notify the concierge of any disagreement so that our team can provide a solution. Thank you for trusting us for your stay. We send you a cordial greeting.
Nov 16, 2022 by Alfredo Lezama
Hello Marie, thank you very much for your feedback. We will certainly take your comments into account to improve our service. We appreciate your trust in us for your stay. Greetings.
Sep 8, 2022 by Alfredo Lezama
Hello dear Courtney, thank you very much for that generous rating. We really appreciate your feedback, it helps us learn about our strengths and areas of opportunity. We appreciate your trust in us for your stay. We hope to welcome you again in the future. Best regards.
Aug 23, 2022 by Alfredo Lezama
Hello dear guest ARNOLD, we appreciate you taking the time to write your message and your generous rating.Knowing that we are up to your expectations makes us happy and inspires us to continue providing quality service to all our guests.We hope you can return soon, remember that for us it is and always will be a pleasure to serve you.Warm greetings.
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Grand Riviera Princess All Suites Resort & Spa All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess All Suites Resort & Spa All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive aparthotel also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM. The aparthotel hosts a free manager's reception daily.
Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.
6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the aparthotel. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.